Taco Bell
962 E Brighton Ave, Syracuse
(855) 431-0465
Recent Reviews
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Don't bother. They just sent 5 cars who were waiting in the drive thru away, saying they weren't serving food. HOW?! It's 5:30 pm. Unfortunately not my first negative experience here. Its too bad because it is convenient to have this location so close to my house but...we're always having problems. š
Service: 1
The woman working at noon in the drive thru with the pretty nails deserves the biggest raise ever. Everytime i come here she is the absolute sweetest and always getting things done. š I dont get this customer service very much anymore. Its refreshing.
Atmosphere: 5
Food: 5
Service: 5
a whole lot of standing around
Very very disappointed. I ordered 3 Grande Nacho, the Taco Party Packā and 3 Baja blast when we arrived they didnāt had chips for the nachos,I donāt t understand how they accept the order and the payment to tell me later they donāt have the things. The tacos were a complete joke,like seriously . It supposed to be 6 crunchy and 6 soft but all were just crunchy. An utter disappointment and Iām not a scammer nor Iām a greedy person, just very disappointed.I paid 56 bucks for nothing, would never go back.
Atmosphere: 1
Food: 1
Service: 1
Very nice crew š
Atmosphere: 5
Food: 5
Service: 5
Horrible service. Wait forever in the drive thru just for sharquiesha to acknowledge you, then when I get my order Iām missing 2 burritos off my order. Terrible service, food quality not great, and missing items constantly. Do not go here.
Atmosphere: 1
Food: 1
Service: 1
Forget coming at night time. 20 minutes to order and 20 minutes to maybe get the food...
I ordered from here for party food for a joke event amongst friends. after 3 hours of waiting around for less than 20 menu items we got our food, we noticed that every item that we had got that included a tortilla had MOLD, the meat was dry and old looking, soggy veggies and missing toppings such as cheese and sour cream. we were even missing nachos and everything looked skimpy and disgusting.
they also forgot 2 out of 6 drinks
Atmosphere: 1
Food: 1
Service: 1
12:50 when they close at 1. Me and another car behind me left and the lady yells āweāre closedā. After waiting 15 min in the line already they kick us ou.
Atmosphere: 1
Food: 1
Service: 1
I was the only car there, but for some reason they didn't separate the food I ordered into boxes when I ordered boxes. This is super annoying because I am vegetarian and my kids aren't, so I have to open up the burritos and everything to figure out whose food is whose. And the majority of the food was made incorrectly anyways - barely any beans or steak in my items, grilled stuff wasn't grilled, chalupa shells were old and stale. And somehow, despite having to wait probably 15 minutes for our food, everything was cold (again, I was the only car there). I tried to call to talk to a manager when I got home and their number on google is disconnected. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
It's really not worth going to places like this. I got the crunch wrap breakfast and it's half the size and twice as much.
Atmosphere: 3
Food: 1
Service: 3
Every employee that works here needs to be fired ASAP. If you order Uber Eats do not expect to receive any meat on your order as it is out of sight out of mind. I will be contacting corporate ASAP to let them know they need to clean house and start over from the bottom firing ALL of these scamming employees starting with Brian the employee who claimed they are the āmanagerā when I called yet did not attempt to make anything right with the order. I will lawyer up as well since it is clearly necessary as this location keeps scamming after numerous escalations. I personally think their franchise rights need to be revoked since they cannot uphold Taco Bellās standards and will be pursuing this in court.
Atmosphere: 1
Food: 1
Service: 1
Waited 10 minutes in the lobby to have my order taken, paid 40 bucks for a party 12 pack and a combo, only for everything in the party pack to be wrong.
The person who took my order was lovely, but I'm still ticked that I paid 40 bucks just to get the wrong thing..
Atmosphere: 2
Food: 3
Service: 1
Food was nasty, Customer service 0/5 dont come here
Atmosphere: 1
Food: 1
Service: 1
Just want to know why the woman up front tonight (5/3) kept calling my boyfriend maāam? Has she never been out into the real world until today? Has she never seen a guy with long hair before? Are we supposed to call her sir? Whatās the deal here?
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