Tai Chi Bubble Tea - Syracuse

I had the beef ramen and green milk tea and omg it was so good. the seating area was also cozy and the service was great. highly recommend.

I live in Rochester NY and this is my favorite restaurant. I go to the one in college town or in Henrietta. The food is outstanding! I can have my rice bowls and teas any way I want them. The ingredients are always fresh and cold, and taste perfect!

Great food, service and atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Can take a bit to get your food if it’s crowded but it’s worth it IMO, giant sushi burritos and the potions are massive.

Atmosphere: 5

Food: 5

Service: 5

I visited your restaurant today as I have done many times before. I ordered a Ramen bowl and made specific requests to have certain ingredients removed due to dietary restrictions. When my food arrived it still contained multiple items I clearly asked to be left out.

What made matters worse is what I witnessed next. A staff member instructed the young woman at the counter to just pick the items out of the bowl and save them for the next order. That was completely unacceptable. I paid over twenty dollars for that meal and could not eat it.

I called the restaurant shortly after and while the young lady apologized twice she offered no real solution. She simply said it would be better next time and then hung up on me.

There will be no next time. I will never return. That level of customer service is unacceptable especially when it affects someone’s health. The food is not even worth the price when there are plenty of other places offering Ramen bowls at half the cost with far better service. You have lost a loyal customer.

Atmosphere: 3

Food: 1

Service: 1

Delicious!!! Definitely returning! Well done!

Cute, clean and delicious.

Ordered for pickup. Walked in. Was not
Acknowledged by person behind counter. Another worker came out I said my order was right there and pointed to it. He proceeded to walk in back and had someone else come up to give it to me. Won’t be going back.

This is my absolute favorite tea place. They have the best homemade boba and such amazing ramen. I work right near this location and all of us frequent here atleast once a week. The staff is always really nice too.

stopped in for the first time today and had a good experience! Friendly staff, quick service. and my bubble tea was yummy!

Good unless your getting a poke bowl if the associates don’t make your bowl right or add something you didn’t check the owner will come out and blame and berate you before acting like giving you the food correctly that you ordered as if your lucky to receive it . Horrible attitude . Downtown location

The ramen is excellent. And the staff/service is wonderful! Haven’t tried the bubble tea, but heading back soon to do so!

Girl who took my order had a bit of an attitude but I actually really enjoy my milk tea and the place is super cute overall! Prices are also decent!

Eat here fairly regularly and normally it’s fine, but today I got a bowl and asked if it was enough rice, but today felt like it wasn’t that much. Both people working the front assures me it was but 🤷. The guy kept forgetting items that I had to remind him of as I made my bowl, and the final product was less than half full of food. The photo I’m adding is before I’ve even eaten any and there’s a MASSIVE divot where food should be I feel. Had to run so the bowl got shaken so the layout of the food doesn’t bother me but the sheer amount I feel it’s missing is upsetting me. Every other time I’ve gotten a bowl it’s been completely full so this is just disappointing to me. If you go here the food is good just make sure they aren’t skimping you.

The most disgusting matcha tea I have ever had in my life. It tastes like grass, and from the color it’s a very cheap cooking/ baking matcha that’s not for drinking but they used it to make drinks. Also ordered cheese milk foam the drink came with literal cheese bites in it 😤🤢🤢
Please fire whoever makes the drinks for your own good, and stop using super cheap matcha.