The Cheesecake Factory

Very efficient and attentive service.
We were seated very quickly and enjoyed our meals

Good food, the service was kind of slow, but it was an enjoyable experience.

Love the variety of food and the quality 😋

Matt sucks as a KM and Shawn the GM doesn’t even acknowledge cooks the servers get most recognition in this restaurant and these same servers are getting bad reviews Cheesecake Factory Syracuse is a joke and unprofessional

Super, super

Wheelchair accessibility: Muy practico para ellos

Atmosphere: 4

Food: 4

Service: 4

I just ordered from this restaurant and the food quality was awful. The meal that I ordered is a meal that I frequently order when dining in. It is obvious that the meal that was delivered was of such low quality because it was a delivery order and the restaurant knew it was a slim chance that it would be returned. I ordered spaghetti and meatballs and the meatballs were overcooked and hard, one side being burnt and the spaghetti was dry with hardly any sauce. I wouldn’t recommend this restaurant simply because I believe my order was poorly served because it was a delivery and that’s no way to treat customers.

Food: 1

Absolutely wonderful staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: And Cheesecake, Lemon Meringue Cheesecake

A great spot for a meal out! The food is always fresh, flavorful, and beautifully presented.

Atmosphere: 5

Food: 5

Service: 5

Dined recently at The Cheesecake Factory during the busy holiday season and was incredibly impressed. Despite the high volume of customers, the service was remarkably quick and efficient. Our server was incredibly patient and attentive, making sure we had everything we needed throughout our meal. The food, as always, was absolutely fantastic. I enjoyed the deep-fried mac and cheese burger. And, of course, we couldn't resist indulging in a slice of their legendary peppermint bark cheesecake—it was pure decadence! Highly recommend dining at The Cheesecake Factory, even during the busiest times. Their commitment to quality and excellent service truly shines through.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Come for the cheesecake and stay for the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, Egg Rolls, Mashed Potatoes, And Cheesecake

Love it here and the food rivals most restaurants!

Atmosphere: 5

Food: 5

Service: 5

Often crowded, and you really need to wait to get seated.

Atmosphere: 3

Food: 2

Service: 2

Food was high quality and good. Wait without reservation was long (2hrs)

Atmosphere: 5

Food: 5

Service: 5

Our waitstaff tried their best to help but the time the kitchen was backed up, no breadsticks, the burger was very undercooked and they forgot to bring a soda though it was on our bill.

Atmosphere: 3

Food: 3

Service: 3

Service was just ok. Prices are very high for amount of food

Atmosphere: 4

Food: 2

Service: 2