The Gem Diner

832 Spencer St, Syracuse
(315) 314-7380

Recent Reviews

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Matthew Bertero

Visiting town looked at many options came across this gem. No pun intended. Food was fantastic. Service was wonderful great vibes coming back for that homemade corned beef and hash.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Home Fries, Sausage, Steak, The Hash Attack, Hash Browns, Homemade Biscuits and Sausage Gravy Special

Dan Bloom

The food I loved the food here. Fast service, easy easy parking good prices. Would certainly come here again.

Atmosphere: 5

Food: 5

Service: 5

Michael Slater

This was by far the worst food I ever had there today...I requested a medium burger and received an over cooked one and fries that were obviously cooked and re cooked to warm up and serve...they were so over cooked also.

Atmosphere: 5

Food: 2

Service: 5

Chris Baker

Great food and a super friendly staff. Very cool place.

Atmosphere: 5

Food: 5

Service: 5

Derrick

Food was alright, service was shorty and location was shady.

Atmosphere: 3

Food: 3

Service: 3

Timothy Ryan

My family and I had a wonderful time at Gem diner in Syracuse, New York the service the atmosphere in the food was tremendously good My family and I give it a five star review definitely gonna go back

Atmosphere: 5

Food: 5

Service: 5

Melanie davis

First time ordering online, the prices were totally different, not what they advertised, twice the cost, had a western omelette that was blah, toast not toasted and the home fries tasted like yesterdays, old and again not good, hard and jus threw the onions and peppers on top not al all good ??
I guess since it was take out they don’t care?

Ilonka Salisbury

Fun people, delicious food, great atmosphere

Atmosphere: 5

Food: 5

Service: 5

Bobbabuey

$40 for breakfast for my son and I!

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Hash Browns

Barbara Bonnette

Its been awhile since I've eaten here....and the food was Very Good!
The staff is just great, very kind and helpful. And, the prices are pretty average across the line. So, Go there and enjoy good food, and good atmosphere !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fretta, Hamburger

Jasmine P

Day 2 in Syracuse and it made me want to pack up my things and leave due to the horrendous experience I just had with the manager there. I can’t speak for the food because I chose to ask for my money back instead of supporting the restaurant. I will also be reporting to the better business bureau the illegal actions, sending an email to the owner about properly training his leadership in customer service and ethical/normal business practices, and sharing with my over 100 thousand followers what kind of business this place is. And to be frank, from what I saw, the food did not look worth the price.

Atmosphere: 1

Service: 1

Nancy DeJohn

Open turkey sandwich was dry and not much gravy at all. Flavorless . Tuna melt was very dry as well. Very expensive for 2 sandwiches and fries. . 30.77..

Atmosphere: 5

Food: 2

Service: 5

Leslie

Had the sausage hoagie and it was excellent.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Sausage

John Russell

Best diner I feel in the Syracuse area call in your order ready on time always hotter than expected and it tastes great too

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fretta

Rick

Called in takeout order 2:45 while leaving doctor. Getleman called us when not there before closing. Told him stuck in traffic. So thankful they waited for us to get there about 3:05 to get wife's food. She loves Gem omelets. What awesome customer service!!

Parking: Large parking lot.

Atmosphere: 5

Food: 5

Service: 5

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