The Rice Box LLC
650 James St, Syracuse
(315) 214-7310
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
fantastic food, not your run of the mill chinese spot but hits at the same price point. Fresh, crispy veggies, bold flavors, chicken was charred and cooked well. Fried rice had good pieces of veggie and egg in it, not an after thought.
I’ve ordered from them 3 times and love the food. My favorite is Mapo Tofu. However, each time they forgot something that I ordered. Today they forgot my spring roll and pork fried rice, which was going to be my lunch tomorrow. It’s a bummer because I want to keep ordering but missing an item all 3 times I’ve ordered just isn’t acceptable. Again I love the food, so I’m going to give it a try again, but if this happens again I’ll have to stop ordering. Please double check that all items are in the bag.
The food was good. The chicken was a little harder then what I'm used to but it wasn't bad. The noodles were different as well. They were thinner and maybe over cooked a little bit but it wasn't the worse. The fried rice was a bit lighter then I'm used to but the kids didn't complain 😁. Every place has their own way of cooking. It wasn't bad food. Definitely will order from them again
Chef David's food is great. He is a true Chef and does a great job. The workers are attentive and helpful.
First time trying TRB, and can say it's unlike the rest. The General Tso sauce was insanely good, and they didn't hold back with using it..which leaves some for the rice. The chicken was crispy and cooked so well. Not dry or lacking the meat. Just perfect.
Only thing I would say I would change is the egg roll. Which was to oily in my opinion. Other than that, the food was fantastic.
Atmosphere: 5
Food: 5
Service: 5
This is usually my go- to for Chinese. Today they definitely slipping. My beef chow fun noodles like mush. Hoping those is a one off thing.
If you’re a DoorDash driver they make you wait in an alley behind the store for the food. They have a Google voice number for you to call and they bring the food out. They only answer the Google voice number half the time. Last night while waiting for the food to be brought out to me a man came up to me asking if he could use me phone. When I said no he got angry and drew a knife on me. I have part of the crime happening on my dashcam, the rice box said they have “6 cameras” in the back where this happened and said that when they watched the film they saw “no knife”. I have the manager saying that on video as well. My dashcam footage shows the criminal putting the knife back in his pocket. This whole ordeal has been handled so poorly by the rice box.
For DoorDash drivers they make you sit outside and wait for the orders in a dangerous part of the city. It’s in a back alley too, great for getting robbed. They make you call a number they have posted which Brings you to a Google voice number that they don’t answer.
Atmosphere: 1
Food: 1
Service: 1
Food is Always Superb...
Customer service is Fast .
Food: 5
Service: 5
Worst Chinese food i ever had ?
Restaurantji Recommends
The entrance is a bit hard to find, which is located in the parking lot in back of the building.
Love the kung pao chicken!
Atmosphere: 5
Food: 5
Service: 5
The best Chinese Food I have had in a while. Everything is FRESH. I have ordered from this restaurant multiple times and never received sad, overcooked broccoli. Sauces are on point and those shrimp spring rolls? Mmm, crispy AF and so delicious.
Atmosphere: 5
Food: 5
Service: 5
Food was amazing. Cost 30% less than the spot I usually go to. Seemed like 30% more food as well. She didn’t accept my tip. Definitely recommended and definitely tipping next time
Atmosphere: 5
Food: 5
Service: 5
I ordered by Grubhub. The food came quickly but, the dumplings were over done/ burnt. I also ordered lo main that had a char flavor to it.It was my first time ordering and I will say I was a little disappointed. The portions are great, but I don't want to eat a bunch of burnt food. I would eat my own cooking lol.But for being in a pinch and not having any lunch to eat ... it was something.
Food: 3
Food so good I will never go back and eat at no other Chinese restaurant. It’s nice and hot the rice so good I love everything delicious And it’s a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Loading...