Reina was awesome! The staff were welcoming, friendly and attentive to the details of our order. Great experience!
Atmosphere: 4
Food: 4
Service: 5
Frank
Luke warm coffee?!!!! Literally watched the employee pour my cup then discard the rest of the coffee that was in the holder as it was beyond the fresh time. Why pour my cup first?! Puts a hot sleeve on the cup like it's going to be hot too! Lol. No I didn't bother to ask for fresh, if you don't do it right the first time then you deserve reviews like this.
Ayesha Uddin
Our drinks were refilled often.
Jayden Slobe
Everytime I order from here, it’s delicious and quick! I pray this place never goes away like the rest of the Tim Hortons. 10/10 my favorite place for breakfast within 15 miles!
Atmosphere: 5
Food: 5
Service: 5
winry alicea
the new lemon cake donut just came out and its so good! Will definitely order again! the employees were excited for people to try it as well super sweet.
Atmosphere: 4
Food: 5
Service: 5
Protoman0
Service can be slow in combination of breakfast rush and low staff presence. Food and drinks are great otherwise
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Coffee and Maple Donut
Alyssa Rougeau
From someone who used to work at Tim Hortons 10years ago… I’ve definitely seen a decline on the size and quality of the food. The biscuits for example; are still delicious. But a lot smaller than what I used to make sandwiches on. My coffee was also made incorrectly. .30 extra cents for a half a pump of mocha which I don’t even taste in my coffee.
Atmosphere: 1
Food: 2
Service: 2
Jim Kocik
Slow, really slow!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bagels
shafaq tahir
The girl at the counter was extremely rude, and she should not be in customer service. I did not buy any food from this place because of poor customer service.
Service: 1
kristina g
I ordered my coffee 30 minutes before I went there and they still didn’t have it done. Said that they didn’t see it on the system. They didn’t put any syrups or anything in it. I had paid for oat-milk, extra syrups and cane sugar. They didn’t talk to me and just made the coffee and put it down and that was it.
There is a reason Tim Hortons left this area with stand alone locations…
Atmosphere: 3
Food: 1
Service: 5
Dakota Jewell
I gotta say, as a new mom and a former barista I've been ordering coffee for delivery much more often in the past year than I ever have before. (And would like to admit!)
This location seriously never disappoints and beats out other establishments by far in the area though, at least in terms of delivery. Can't speak for in-person service, but super impressed.
Drinks are always beautifully done and the available flavors are always different from other coffee places as well. Maple cinnamon cold brew I just got is phenomenal.
Thank y'all! ???❤
Food: 5
Service: 5
Nikita Washington
We stood at the counter two workers looked at us and didn't even acknowledge us. After saying excuse and the worker turning his head away from us we walked out. Terrible service
Atmosphere: 1
Service: 1
GWC
Great coffee
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Coffee and Maple Donut
tony bird
I absolutely love Tim Hortons. I'm a regular customer. But lately each day, it's out of large wraps, out of eggs, out of bacon, out of ciabata rolls, etc. It shouldn't be a 10 min wait because the employees aren't thinking ahead before they run out. Yesterday the regular coffee was out, due to a broken coffee maker and the cashier said she could brew coffee in another coffee maker because she didn't want to break it. Huh? When the manager is on, the place is running tip top and efficient. I hope this can be addressed before the only Syracuse Tim Hortons goes under
Reina was awesome! The staff were welcoming, friendly and attentive to the details of our order. Great experience!
Atmosphere: 4
Food: 4
Service: 5
Luke warm coffee?!!!! Literally watched the employee pour my cup then discard the rest of the coffee that was in the holder as it was beyond the fresh time. Why pour my cup first?! Puts a hot sleeve on the cup like it's going to be hot too! Lol. No I didn't bother to ask for fresh, if you don't do it right the first time then you deserve reviews like this.
Our drinks were refilled often.
Everytime I order from here, it’s delicious and quick! I pray this place never goes away like the rest of the Tim Hortons. 10/10 my favorite place for breakfast within 15 miles!
Atmosphere: 5
Food: 5
Service: 5
the new lemon cake donut just came out and its so good! Will definitely order again! the employees were excited for people to try it as well super sweet.
Atmosphere: 4
Food: 5
Service: 5
Service can be slow in combination of breakfast rush and low staff presence. Food and drinks are great otherwise
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Coffee and Maple Donut
From someone who used to work at Tim Hortons 10years ago… I’ve definitely seen a decline on the size and quality of the food. The biscuits for example; are still delicious. But a lot smaller than what I used to make sandwiches on. My coffee was also made incorrectly. .30 extra cents for a half a pump of mocha which I don’t even taste in my coffee.
Atmosphere: 1
Food: 2
Service: 2
Slow, really slow!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bagels
The girl at the counter was extremely rude, and she should not be in customer service. I did not buy any food from this place because of poor customer service.
Service: 1
I ordered my coffee 30 minutes before I went there and they still didn’t have it done. Said that they didn’t see it on the system. They didn’t put any syrups or anything in it. I had paid for oat-milk, extra syrups and cane sugar. They didn’t talk to me and just made the coffee and put it down and that was it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There is a reason Tim Hortons left this area with stand alone locations…
Atmosphere: 3
Food: 1
Service: 5
I gotta say, as a new mom and a former barista I've been ordering coffee for delivery much more often in the past year than I ever have before. (And would like to admit!)
This location seriously never disappoints and beats out other establishments by far in the area though, at least in terms of delivery. Can't speak for in-person service, but super impressed.
Drinks are always beautifully done and the available flavors are always different from other coffee places as well. Maple cinnamon cold brew I just got is phenomenal.
Thank y'all! ???❤
Food: 5
Service: 5
We stood at the counter two workers looked at us and didn't even acknowledge us. After saying excuse and the worker turning his head away from us we walked out. Terrible service
Atmosphere: 1
Service: 1
Great coffee
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Coffee and Maple Donut
I absolutely love Tim Hortons. I'm a regular customer. But lately each day, it's out of large wraps, out of eggs, out of bacon, out of ciabata rolls, etc. It shouldn't be a 10 min wait because the employees aren't thinking ahead before they run out. Yesterday the regular coffee was out, due to a broken coffee maker and the cashier said she could brew coffee in another coffee maker because she didn't want to break it. Huh? When the manager is on, the place is running tip top and efficient. I hope this can be addressed before the only Syracuse Tim Hortons goes under
Loading...