Subway
2078 NY-96, Trumansburg
(607) 387-4310
Recent Reviews
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Worst subway experience ever, and I've been to Subways across the country for many years.
I had to tell them to retoast the slimy pink bacon, and was explicitly told an aggressive NO when I wanted extra olives, and that he was only allowed to give me 6-8 olive slices on my footlong sub. He still didn't want to give me extra even if I paid extra but we eventually settled on an upcharge for extra olives, after he said this "isn't a buffet, mam". It clearly states in the subway rules that if the customer wants extra veggies, they get extra veggies(without an upcharge by the way)...what a strange and frustrating thing for him to be so passionate about, especially since i would have been happy to pay if he just said that instead of NO absolutely not. He was beyond rude, and threw my sandwich together haphazardly after the olive conversation without giving me a chance to add any other toppings...and was mean to his employee while he was at it.
Nasty horrible service, the eating space is very small, dated and could definitely be cleaner.
Kid-friendliness: Not friendly at all
Atmosphere: 2
Food: 2
Service: 1
Making it the way you want
My favorite is their salads. Fresh everytime I go.
Atmosphere: 4
Food: 5
Service: 5
Don't take coupons!!! Don't listen! My mom ended up with something she didn't even order and expensive used to be my favorite subway now i probably won't return.
Atmosphere: 1
Food: 3
Service: 1
Male employee working tonight turned us away with an attitude 20+ min before closing. Pretty disappointing experience. Although the girl that works usually is great
Atmosphere: 1
Food: 4
Service: 1
Decent, clean, good service, nice value.
Atmosphere: 4
Food: 4
Service: 5
Grabbing lunch on the go it's a great pit stop. They're not usually overly busy and Marcus is a doll.
Atmosphere: 5
Service: 5
We stopped in very near closing time, the young lady who was working, took our 3 sub order with a smile & grace! The subs are good, fresh & maybe taste that much better with high quality customer service!
Atmosphere: 5
Food: 5
Service: 5
Getting rather pricey..How can you have a sub shop WITHOUT Swiss cheese or Italian dressing .. Taken off the menu..
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Teriyaki Blitz
Everything was good food and service wise, but it was a bit dirty. The unisex bathroom was pretty gross.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cold Cut Combo, Garlic Roast Beef, The Boss, Turkey Cali Club,
Restaurantji Recommends
Only one table available. Picnic table outside was very soiled. No trash can available.
Atmosphere: 2
Food: 4
Service: 5
Great group of employees!
Atmosphere: 5
Food: 5
Service: 5
They had 15$ parking at this location for a festival. Before we parked we asked a lady who took our money how much the festival was and she didn't know. As soon as we parked we asked how much the festival cost from another person and found out it was 160$ for 2 adults which we could not afford. We asked for our 15$ back because we parked for literally (no exaggeration) for 1 minute and turned around the car without getting out. Lady who was the manager in a pink shirt refused to give the money back said "no refunds" and was extremely rude. It was a very disappointing experience.
Atmosphere: 1
We always stop for subs
Parking: Around 6-7 parking spots available
Recommended dishes: The Philly
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