Dunkin'

1002 NY-94, Vails Gate
(845) 562-2171

Recent Reviews

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Jill P

I have been told 6 times in the past month that they are out of ice coffee. Even at 5:30pm

Atmosphere: 1

Food: 1

Service: 1

willow Moon

Fabby ,Gab and Dahlia are all great. The whole staff is amazing. I love this dunkin more then any other.

Atmosphere: 5

Food: 5

Service: 5

G M

It's a Dunkin...

Atmosphere: 4

Food: 4

Service: 5

John Moroney

Ordered unsweetened frozen coffee and was handed a sweetened coffee. Returned the coffee but they didn’t return my money.

Atmosphere: 1

Food: 1

Service: 1

robert R

Ordered chocolate milk and it tasted like dishwater

Atmosphere: 2

Food: 1

Service: 2

Barbara Paster

Great service, good food.

Atmosphere: 5

Food: 5

Service: 5

Nia

Cold hash browns. Order was incorrect overall. Waste of money.

Food: 1

Robert Feliciano

Come on!! Stale bagels on a Sunday morning that cost $3,49 with cream cheese!!! Bagel is hard as Rock!!! thanks for the upgrade in appearance and the downgrade in food!!

Atmosphere: 3

Food: 1

Service: 5

Patte Hoffman

The store in Vail's Gate was newly renovated and looks fantastic Everything was in place and clearly marked
I want to commend the staff for being courteous
patient and helpful
The staff went over and above always with a
smile
This is my go to place now and I highly recommend it .

Atmosphere: 4

Food: 5

Service: 5

James Ricker

The lady who was taking her order was rude

Atmosphere: 4

Food: 4

Service: 2

Sharry

I absolutely love this Dunkin the workers are so nice and make the food super yummy ! I go in there everyday to get my breakfast and I’m just very concerned for the workers it’s 84 degrees in the store today and the workers were sweating I felt so bad ! The managers or corporate NEED TO ADDRESS THIS ISSUE AND LOWER THE TEMP IN THAT STORE! The workers are so nice I feel bad for them!!!

Atmosphere: 1

Food: 5

Service: 5

Rich Herman

It's a Dunkin... Good coffee, fast food if that's your thing. No atmosphere

Atmosphere: 2

Food: 4

Service: 4

Mandy Douglas

Ordered a basic drink, the cocoa mocha latte,
I didn’t mention anything about milk and they added almond milk for whatever reason, the drink is so sour tasting. Absolutely disgusting

Service: 1

E Knowles

Dunkin donuts introduced it's Midnight dark roast a long while ago and for me it's there best coffee and only hot coffee I'll buy at their shops. That being said,
while it's a quick brew, some Dunkin' employees have mentioned that they are supposed to brew a fresh pot every time someone orders Dunkin' Midnight, even if it's just one cup. But they don't! Instead they'll sell you whatever cold, rancid and sickening cup size you order and lie to you if you question it's freshness.
Normally I'll have 1 to 2 cups of coffee in a day. The days I want that second cup is because I'm rushing, really need the boost and/or the warming comfort to carry on with my appointment(s). Being met with a major disappointment from one of the ELEVEN Dunkin Donuts available within my local travels wasn't enough on Monday, April 1st I got sick immediately following the coffee that wasn't freshly brewed.
The Midnight has a premium price of at least one dollar more than the regular brew, out of ELEVEN shops only one follows protocols (on occasion), now food borne illnes...nothing is worth that misery.

Atmosphere: 3

Food: 1

Service: 3

aubrey cole

Extremely slow service. Order was incorrect, I ordered an iced coffee with regular but got three pieces of ice in it. Took about twenty minutes for the iceless iced coffee to be made. Store itself didn't look very clean either

Atmosphere: 1

Food: 1

Service: 1

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