Worse customer service experience ever. I walk in to get a cake the young lady behind the counter did not greet or acknowledge she continued to remove things from rhe shelves behind counter. The freezer would not open, I asked for assistance, she made me feel like I was bothering her, tgen she came over to open it she couldn't open it. She advised the manager is not here I cannot open it. She asked a co worker he opened it. The cake selection was not the best but I made a selection. I asked for 1 cake to say congrats joshua the other to say J C 2025. I was told there wss not enough red to write in both cake just the smaller i asked fir J C 2025 I got JO 2025 when I advised ir was incorrect, I was told thats what you wrote on the paper 🤔🤔 I will show you, and she started to walk off. I asked her could she correct it. I aad given the same I don't want to be here attitude she takes the cake. She comes back it says J. C. 2025 but it looks like she corrected it with her finger
If you do not want to serve people please get another job. If you do not want to be at work stay home. You will lose customers with this type of service.
Steven Trance
DO NOT BUY OR ORDER FROM THIS CLOWN SHOP. THEY SEND WRONG ITEMS! THEY TAKE YOUR MONEY AND DONT SEND YOUR STUFF! MANGEMENT HERE DOES NOT EXIST!
Atmosphere: 1
Food: 1
Service: 1
Luis Vargas
Just the coffee
CC (Chris)
Two times I've been here and walked out due to inattentive staff. Poor customer service.
CC
Two times I've been here and walked out due to inattentive staff. Poor customer service.
Allison Castagna
Absolutely disappointing.. Employees were horrible. Zipper to his pants was wide open. Absolutely discusting. Not allowed to order a cake. NEVER AGAIN. I went to carvel instead. so so sad
Shevy
Attentive workers good servings🥰
Jose David Castellanos
Yesterday I was my family the worker need to work on their change amount cash back for customers they need new manager to be on set if something happened or augment or staff there two lady I calm down situation before gets worse I appreciate other lady trying her best to calm her down co worker however this not professional when it’s a customer when need something give it back or something that people need more training experience I have no problem with other lady she nice to us she did good job by calming her down awhile they is accidentally augment it’s new rules new patient and respect they don’t want other customer again angry at them and something goes wrong next time please with lack respect don’t fight awhile at work or trying insult your own customers it’s lack of behavior is very unprofessional and the manager needs to know be aware if something happened like this don’t stand in back or acting like nothing happened thank you
Shivonne Harris
Attentive workers good servings
Mike Fried
They basically stole 16$ - 3 Uber drivers went and sought out our order. We eventually cancelled. They lied and told the Uber people they were already in the process of making it - oh wel. Hope it was worth it.
Needs to change the times I arrived well before 11 the place was closed.
Cathleen Fiorello
Great manager in the store!!
K Monique
Workers are friendly. They ran out of both flavor of smoothies I wanted but they tried to rectify it. Overall great experience.
Michelle Lambado
Great Service. drinks made exactly how i like them!
I Never Was
Had a quick trip for some ice cream. Imani helped us get exactly what we wanted and some extra too. Our experience was the type of experience you want from your local Baskin Robbins.
Worse customer service experience ever. I walk in to get a cake the young lady behind the counter did not greet or acknowledge she continued to remove things from rhe shelves behind counter. The freezer would not open, I asked for assistance, she made me feel like I was bothering her, tgen she came over to open it she couldn't open it. She advised the manager is not here I cannot open it. She asked a co worker he opened it. The cake selection was not the best but I made a selection. I asked for 1 cake to say congrats joshua the other to say J C 2025. I was told there wss not enough red to write in both cake just the smaller i asked fir J C 2025 I got JO 2025 when I advised ir was incorrect, I was told thats what you wrote on the paper 🤔🤔 I will show you, and she started to walk off. I asked her could she correct it. I aad given the same I don't want to be here attitude she takes the cake. She comes back it says J. C. 2025 but it looks like she corrected it with her finger
If you do not want to serve people please get another job. If you do not want to be at work stay home. You will lose customers with this type of service.
DO NOT BUY OR ORDER FROM THIS CLOWN SHOP. THEY SEND WRONG ITEMS! THEY TAKE YOUR MONEY AND DONT SEND YOUR STUFF! MANGEMENT HERE DOES NOT EXIST!
Atmosphere: 1
Food: 1
Service: 1
Just the coffee
Two times I've been here and walked out due to inattentive staff. Poor customer service.
Two times I've been here and walked out due to inattentive staff. Poor customer service.
Absolutely disappointing.. Employees were horrible. Zipper to his pants was wide open. Absolutely discusting. Not allowed to order a cake. NEVER AGAIN. I went to carvel instead. so so sad
Attentive workers good servings🥰
Yesterday I was my family the worker need to work on their change amount cash back for customers they need new manager to be on set if something happened or augment or staff there two lady I calm down situation before gets worse I appreciate other lady trying her best to calm her down co worker however this not professional when it’s a customer when need something give it back or something that people need more training experience I have no problem with other lady she nice to us she did good job by calming her down awhile they is accidentally augment it’s new rules new patient and respect they don’t want other customer again angry at them and something goes wrong next time please with lack respect don’t fight awhile at work or trying insult your own customers it’s lack of behavior is very unprofessional and the manager needs to know be aware if something happened like this don’t stand in back or acting like nothing happened thank you
Attentive workers good servings
They basically stole 16$ - 3 Uber drivers went and sought out our order. We eventually cancelled. They lied and told the Uber people they were already in the process of making it - oh wel. Hope it was worth it.
Restaurantji Recommends
Needs to change the times I arrived well before 11 the place was closed.
Great manager in the store!!
Workers are friendly. They ran out of both flavor of smoothies I wanted but they tried to rectify it. Overall great experience.
Great Service. drinks made exactly how i like them!
Had a quick trip for some ice cream. Imani helped us get exactly what we wanted and some extra too. Our experience was the type of experience you want from your local Baskin Robbins.
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