Cinnabon
1122 Green Acres Mall #71, Valley Stream
(516) 561-9887
Recent Reviews
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I had a bogo courtesy of T Mobile Tuesday. I also ordered churros. Churros were not in the bag. I tried to call the number on the receipt. Out of order. When I returned to the store after going home I told clerk/cashier that I didn't get it. He didn't say sorry. When I asked for another one for my troubles he hesitated. I asked for the manager. He said I had to come back tomorrow. I asked for a phone number. He stated there's none. Employees reach other through an app. Employees are responsible for giving the customer their paid merchandise. A managers name was scribbled on the back of my receipt.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Cinnamon Roll
Very surprised with the views. The Cinnabon is exactly what you expect to get very sweet with good dough texture not too chewy warm and nice frosting.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cinnamon Roll, Classic Roll
I like to eat their Cinnamon Roll, 1 count Churro, and Raspberry Lemonade it’s very sweet and good.
I love the smell of the amazing cinnamon rolls and the cinnamon bonbites are so nice as well. I love it so much and I do love to come back and eat there again, but every once in a while. I also got a lot of napkins in case if I had to clean my hands. I just like the sweets.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
THEY ARE SELLING OLD BOXED CINNABONS IN FRONT DISPLAY LIKE THERE FRESH!!!!!!!!Little Spanish girl with braces and a attitude at register . Acts like she can't hear me or understand English well . Terrible experience. Didn't know buying a cinnabon was so difficult.pecans was not fresh, cinnabon tasted like they removed it from days old box.i never knew cinnabons can taste different when ordered at a different store.. waste of my 10 dollars.
Atmosphere: 1
Food: 1
Service: 1
Always delicious, generous with icing and pecan! Been going here all my life so good!
Atmosphere: 5
Food: 5
Service: 5
Customer service is horrible. Cashier was very rude and had an attitude before I could even order anything. Definitely would never come back to this location again. Avoid if you can.
Atmosphere: 1
Food: 1
Service: 1
Definitely not hittn the it use back in the day its trash now
Employees of the year !!
I just left there a few minutes ago the food as usual is fantastic. However the woman at the register was an absolute doll! Brief conversation goes along way when you have good people in the food industry. Hospitality is Key and she executed it extremely incredibly well!
Customer service is very important, and this place has great customer service. Not only does the young lady know what I want, without me even asking. She makes a great cup of coffee, and always with a smile. This is a place where I don't mind spending my money.
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I would give them 0 stars if I could. Absolutely horrible customer service. They also claimed they didn’t have any of the large boxes for 6 pack, when you can see the boxes right behind the counter. Then they tried to charge $40 for a 6 pack because they “didn’t have the box so it’s being sold individually”.
Well the first thing they have to update their pictures ? Now they don't have specials I wonder what happens to the smell of cinnamon it's gone my advice to them if you want to get rid of the already packs trays make just a few everyone wants a fresh pack and don't get annoyed about it remember if you make a customer happy he will come back and you will have keep your job.To the managers please training is a must for employees or to the owners don't blame the employees get ripoff the manager that's his job.
Bought one at Green Acres Mall yesterday it was awful what happened they used to be tasty not anymore
Very good mini Cinnabons!
Delicious ?
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