It's always a bad service here. Food isn't great, but it's alright and best spanish option around so basically no choice. I was holding off on a review because I always come in a hurry, but this one took the cake, never have I gotten Tacos birrias consome served in a little salsa cup. Took away the whole experience of Tacos
Atmosphere: 1
Food: 4
Service: 1
Jennifer Dale
Awesome
Food: 5
Patricia Starr
Girl who served me was Very dishonest . Overcharged me for chicken soup and since prices are not listed on the board I asked for a menu bc it seemed like a lot $18.93 just for a chicken soup . I was told they don’t have menus . soup was
Atmosphere: 1
Food: 1
Service: 1
Anne Larsen
very nicely cooked food, fair price, good service
George Reid
nice food at affordable price!!
S S
Went today for soup. A lady leaving had to translate that I wanted soup. Ordered the chicken soup. Did not have small (pint) only large (quart) size. Soup was only water (did not have any vegetables) and chicken bones (back and neck) no meat and they charged me $17!!! (outrageous). No one charges that much for a quart of soup especially with nothing in it!!! I would have been better going to the ramen, Caribbean or Chinese place. If you are not Spanish, good luck. No prices or menu.
Food: 1
Service: 1
Sasha I
Ehhh. Disappointed food very sub
Atmosphere: 2
Food: 2
Service: 2
Michael Garcia
I've been a patron of this deli on and off for 7 or 8 years. It has gone through many iterations through those years. Sometimes the food has been great; sometimes average, but the atmosphere has mostly been kind of dark and uninviting for the non-Latino. The prime clientele of La Familia are the working class Latinos from the many work and repair shops that surround the area. Those folks speak Spanish and thus the ladies that serve them speak Spanish as well, so if that makes you uncomfortable I don't know what to say.As for the atmosphere, I visited La Famila Deli last Friday after about a year of not visiting and the decor has changed. There is more space to move around and there is more lighting. It seems for inviting and spacious.The food the morning of my visit was delicious. Especially, the baleadas! IMHO one of the best baleadas I have tasted on Long Island. I also had a taco de birria and it was juicy and fresh. The ladies there were warm and flirty (as are most great Spanish delis) as is the Hispanic way.I will definitely go out of my way more often for some great and quick Hispanic food at La Familia Deli and Grill.Parking: There are many other businesses besides the deli at the shopping center, so parking may be limited during peak lunch hours.Wheelchair accessibility: Not accessible. The door is too narrow
Atmosphere: 4
Food: 5
Service: 5
Kaymmi Torres
BE AWARE OF MOLD IN FOOD.Worst place ever, be aware of your food. They let there food sit for days, NEVER fresh. My food had MOLD, I ordered just a simple bacon egg and cheese and the entire bread had mold. how did they not see that I don't know! Nasty. I wish I took pictures but I was so upset that I forgot. And the prices are way to high for any little thing. They didn't know what to say.
Paul Sinanan
Unless you speak Spanish the customer service here is absolute garbage. Was holding off a review until now for the benefit of the doubt, but this has happened numerous times. Quality-wise the food is great whenever it does come out but they people working at this establishment are completely partial to certain customer base. I don’t suggest wasting your time unless you have time to waste.
This place is a great spot for lunch- the portions are great for the price. My platter of pepper steak with rice and sweet plantains cost me about $10 and lasted me for lunch and dinner. Staff is super kind and the restaurant can get understandably very busy around lunch time. They have a ton of variety as well, i definitely plan on coming here regularly!
Prianka M.
This place is a great spot for lunch- the portions are great for the price. My platter of pepper steak with rice and sweet plantains cost me about $10 and lasted me for lunch and dinner. Staff is super kind and the restaurant can get understandably very busy around lunch time. They have a ton of variety as well, i definitely plan on coming here regularly!
Estefany N.
I do not recommend this place , food its not fresh , the rice was not cook through, the food its over pricey and its not good , please do yourself a favor and find elsewhere.
Deko_Amaka CO
Visited one year ago with my daughter. We Ordered yellow rice and stew chicken . The rice was disappointing. It was undercooked. Never went back again. Don’t people taste food when they are cooking it? Uncooked rice is an easy fix. Add water and lower heat, keep lid on pot and continue cooking ?
Cathy Riccardi (Kitkat)
ordered from here a few weeks ago, the beef stew was tasty but the meat was dry and overcooked, there was one small piece of carrot & potatoe, waaaaayyyy too much rice and beans, they didnt include the sweet plantains either. plus i asked for extra gravy on the meal, they didnt do as i asked. and they put the salad on top of the whole meal, which is disgusting!the tamale had absolutely no flavor at all, very bland, i threw it out after one bite. the cafe that i ordered was horrible, it was overly sugared and had barely any milk. i wanted to give them a 2nd chance so i ordered the same beef stew today; well that was a giant disappointment again. i asked for very little beans, they gave me a ton, i asked for extra gravy on the meal, there was barely any, i asked for NO SALAD, they put a bunch of salad on top of the meal, again far too much rice, one piece of potatoe in the stew, no other vegetables. also told them to make sure they plantains were included this time, THEY WERENT! instead they gave me 2 tasteless corncakes, i tried a little piece of it and threw the rest of them away. i ordered a beef taco, there was nothing on it but meat and it was overcooked! this will be the last time they get my money! dont waste yours.
It's always a bad service here. Food isn't great, but it's alright and best spanish option around so basically no choice. I was holding off on a review because I always come in a hurry, but this one took the cake, never have I gotten Tacos birrias consome served in a little salsa cup. Took away the whole experience of Tacos
Atmosphere: 1
Food: 4
Service: 1
Awesome
Food: 5
Girl who served me was Very dishonest . Overcharged me for chicken soup and since prices are not listed on the board I asked for a menu bc it seemed like a lot $18.93 just for a chicken soup . I was told they don’t have menus . soup was
Atmosphere: 1
Food: 1
Service: 1
very nicely cooked food, fair price, good service
nice food at affordable price!!
Went today for soup. A lady leaving had to translate that I wanted soup. Ordered the chicken soup. Did not have small (pint) only large (quart) size. Soup was only water (did not have any vegetables) and chicken bones (back and neck) no meat and they charged me $17!!! (outrageous). No one charges that much for a quart of soup especially with nothing in it!!! I would have been better going to the ramen, Caribbean or Chinese place. If you are not Spanish, good luck. No prices or menu.
Food: 1
Service: 1
Ehhh. Disappointed food very sub
Atmosphere: 2
Food: 2
Service: 2
I've been a patron of this deli on and off for 7 or 8 years. It has gone through many iterations through those years. Sometimes the food has been great; sometimes average, but the atmosphere has mostly been kind of dark and uninviting for the non-Latino. The prime clientele of La Familia are the working class Latinos from the many work and repair shops that surround the area. Those folks speak Spanish and thus the ladies that serve them speak Spanish as well, so if that makes you uncomfortable I don't know what to say.As for the atmosphere, I visited La Famila Deli last Friday after about a year of not visiting and the decor has changed. There is more space to move around and there is more lighting. It seems for inviting and spacious.The food the morning of my visit was delicious. Especially, the baleadas! IMHO one of the best baleadas I have tasted on Long Island. I also had a taco de birria and it was juicy and fresh. The ladies there were warm and flirty (as are most great Spanish delis) as is the Hispanic way.I will definitely go out of my way more often for some great and quick Hispanic food at La Familia Deli and Grill.Parking: There are many other businesses besides the deli at the shopping center, so parking may be limited during peak lunch hours.Wheelchair accessibility: Not accessible. The door is too narrow
Atmosphere: 4
Food: 5
Service: 5
BE AWARE OF MOLD IN FOOD.Worst place ever, be aware of your food. They let there food sit for days, NEVER fresh. My food had MOLD, I ordered just a simple bacon egg and cheese and the entire bread had mold. how did they not see that I don't know! Nasty. I wish I took pictures but I was so upset that I forgot. And the prices are way to high for any little thing. They didn't know what to say.
Unless you speak Spanish the customer service here is absolute garbage. Was holding off a review until now for the benefit of the doubt, but this has happened numerous times. Quality-wise the food is great whenever it does come out but they people working at this establishment are completely partial to certain customer base. I don’t suggest wasting your time unless you have time to waste.
Restaurantji Recommends
This place is a great spot for lunch- the portions are great for the price. My platter of pepper steak with rice and sweet plantains cost me about $10 and lasted me for lunch and dinner. Staff is super kind and the restaurant can get understandably very busy around lunch time. They have a ton of variety as well, i definitely plan on coming here regularly!
This place is a great spot for lunch- the portions are great for the price. My platter of pepper steak with rice and sweet plantains cost me about $10 and lasted me for lunch and dinner. Staff is super kind and the restaurant can get understandably very busy around lunch time. They have a ton of variety as well, i definitely plan on coming here regularly!
I do not recommend this place , food its not fresh , the rice was not cook through, the food its over pricey and its not good , please do yourself a favor and find elsewhere.
Visited one year ago with my daughter. We Ordered yellow rice and stew chicken . The rice was disappointing. It was undercooked. Never went back again. Don’t people taste food when they are cooking it? Uncooked rice is an easy fix. Add water and lower heat, keep lid on pot and continue cooking ?
ordered from here a few weeks ago, the beef stew was tasty but the meat was dry and overcooked, there was one small piece of carrot & potatoe, waaaaayyyy too much rice and beans, they didnt include the sweet plantains either. plus i asked for extra gravy on the meal, they didnt do as i asked. and they put the salad on top of the whole meal, which is disgusting!the tamale had absolutely no flavor at all, very bland, i threw it out after one bite. the cafe that i ordered was horrible, it was overly sugared and had barely any milk. i wanted to give them a 2nd chance so i ordered the same beef stew today; well that was a giant disappointment again. i asked for very little beans, they gave me a ton, i asked for extra gravy on the meal, there was barely any, i asked for NO SALAD, they put a bunch of salad on top of the meal, again far too much rice, one piece of potatoe in the stew, no other vegetables. also told them to make sure they plantains were included this time, THEY WERENT! instead they gave me 2 tasteless corncakes, i tried a little piece of it and threw the rest of them away. i ordered a beef taco, there was nothing on it but meat and it was overcooked! this will be the last time they get my money! dont waste yours.