Should have read the reviews before coming here. The workers here are so rude and service is just plain terrible, more specifically the male manager is so rude! Not coming back.
Service: 1
Kwame Mensah
I had a coupon for a free footlong and placed an online order. It was confirmed, but when I arrived the store said they never received it. I checked my email and saw it had been canceled. I placed a second order while standing in the store, and again it was confirmed but mysteriously not received. A few minutes later it was canceled as well, even though they were receiving other online orders. It was clear the staff were canceling my order because it was free. I ordered the same thing at another Subway location and had no issues. They have terrible customer service, they are liars, they wasted my time and just unprofessional.
Atmosphere: 1
Food: 1
Service: 1
M brown
The people that serve us were great especially the man
Atmosphere: 5
Food: 5
Service: 5
Saddaf Tasnim
⸻
I ordered a Veggie Delite and asked for the sauce on the side. The worker was kind and gave it to me correctly, but then the manager made fun of me in front of others. He said the sandwich had sauce both on the side and inside, even though it didn’t. The worker politely explained that she hadn’t put any sauce in the bread, but the manager still acted rude. It was uncomfortable and unprofessional. Customers should feel respected, not mocked, when they place a simple request.
R T
I recently visited the Subway at Merrick Valley Stream, and I was very disappointed with my experience. The staff displayed a rude and unhelpful attitude, which became even more noticeable when they realized I was using a coupon. It felt like using a discount annoyed them, which is unacceptable for any customer.
The food itself was also extremely disappointing. I ordered sandwiches with tuna and chicken, but they barely put any filling in them. I honestly felt like I was just eating bread, with almost no tuna or chicken at all. The portions were tiny, making the sandwiches feel incomplete and poorly prepared.
The overall experience was frustrating. While the store wasn’t dirty, the inattentive service and lack of proper food preparation left a very negative impression. Subway is known for fresh ingredients and customizable sandwiches, but this location completely failed to meet those standards.
I hope management addresses the staff’s behavior and ensures sandwiches are made properly. Customers deserve friendly service and properly prepared food, whether they use a coupon or not.
Roy Rob
I get gr8 service as a regular. My only gripe is that im not able to see my choices.
Atmosphere: 4
Food: 5
Service: 4
Anthony Dixon
If I could give them negative zero I would. They need to close. Every time I go in there is someone arguing about their order with them. They have absolutely zero care for their job slop everything on w a frown. I wonder who owns this location? Says a lot.
Atmosphere: 1
Food: 1
Service: 1
John Cunningham
Worst customer service there is
Seidy Herrera
Very disappointed with this subway, they don’t know how to follow directions and make you a decent tuna fish sandwich. This what I got,I think they are on a budget
Horrible customer service they very rude. They put very little meat and cheese. You always have to tell him to add more extremely slow in service.
Atmosphere: 1
Food: 2
Service: 1
Mel Garna
Bad customer service. Worker was rude and in a rush to get me out of there and wanted me to tell him what I wanted all at once. Ordered multiple sandwiches each with different things. Said he had other work that he could be doing in the back. Very sloppy. Please remember people are eating what you make and it does not kill you to be kind.
Atmosphere: 1
Food: 1
Service: 1
Broadfeet Motorsport
Lady Is very rude to customers
Atmosphere: 1
Food: 5
Service: 1
Teresa Lee
Good subway food, ok service, not a place I'd stay and eat at.
Atmosphere: 3
Food: 5
Service: 4
Alex Amaya
They have meat cover & u can’t see it & I asked why? when he show me literally roaches jump out of the glass disgusting experience.
Typical Subway experience
Atmosphere: 4
Food: 4
Service: 5
Should have read the reviews before coming here. The workers here are so rude and service is just plain terrible, more specifically the male manager is so rude! Not coming back.
Service: 1
I had a coupon for a free footlong and placed an online order. It was confirmed, but when I arrived the store said they never received it. I checked my email and saw it had been canceled. I placed a second order while standing in the store, and again it was confirmed but mysteriously not received. A few minutes later it was canceled as well, even though they were receiving other online orders. It was clear the staff were canceling my order because it was free. I ordered the same thing at another Subway location and had no issues. They have terrible customer service, they are liars, they wasted my time and just unprofessional.
Atmosphere: 1
Food: 1
Service: 1
The people that serve us were great especially the man
Atmosphere: 5
Food: 5
Service: 5
⸻
I ordered a Veggie Delite and asked for the sauce on the side. The worker was kind and gave it to me correctly, but then the manager made fun of me in front of others. He said the sandwich had sauce both on the side and inside, even though it didn’t. The worker politely explained that she hadn’t put any sauce in the bread, but the manager still acted rude. It was uncomfortable and unprofessional. Customers should feel respected, not mocked, when they place a simple request.
I recently visited the Subway at Merrick Valley Stream, and I was very disappointed with my experience. The staff displayed a rude and unhelpful attitude, which became even more noticeable when they realized I was using a coupon. It felt like using a discount annoyed them, which is unacceptable for any customer.
The food itself was also extremely disappointing. I ordered sandwiches with tuna and chicken, but they barely put any filling in them. I honestly felt like I was just eating bread, with almost no tuna or chicken at all. The portions were tiny, making the sandwiches feel incomplete and poorly prepared.
The overall experience was frustrating. While the store wasn’t dirty, the inattentive service and lack of proper food preparation left a very negative impression. Subway is known for fresh ingredients and customizable sandwiches, but this location completely failed to meet those standards.
I hope management addresses the staff’s behavior and ensures sandwiches are made properly. Customers deserve friendly service and properly prepared food, whether they use a coupon or not.
I get gr8 service as a regular. My only gripe is that im not able to see my choices.
Atmosphere: 4
Food: 5
Service: 4
If I could give them negative zero I would. They need to close. Every time I go in there is someone arguing about their order with them. They have absolutely zero care for their job slop everything on w a frown. I wonder who owns this location? Says a lot.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service there is
Very disappointed with this subway, they don’t know how to follow directions and make you a decent tuna fish sandwich. This what I got,I think they are on a budget
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible customer service they very rude. They put very little meat and cheese. You always have to tell him to add more extremely slow in service.
Atmosphere: 1
Food: 2
Service: 1
Bad customer service. Worker was rude and in a rush to get me out of there and wanted me to tell him what I wanted all at once. Ordered multiple sandwiches each with different things. Said he had other work that he could be doing in the back. Very sloppy. Please remember people are eating what you make and it does not kill you to be kind.
Atmosphere: 1
Food: 1
Service: 1
Lady Is very rude to customers
Atmosphere: 1
Food: 5
Service: 1
Good subway food, ok service, not a place I'd stay and eat at.
Atmosphere: 3
Food: 5
Service: 4
They have meat cover & u can’t see it & I asked why?
when he show me literally roaches jump out of the glass disgusting experience.
Atmosphere: 2
Food: 1
Service: 2
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