Tobiko Sushi Asian Bistro

209 W Merrick Rd, Valley Stream
(516) 887-8777

Recent Reviews

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Ram Kali

Great selection & staff, food is always on point.

Atmosphere: 5

Food: 5

Service: 5

C B

Delivery service was good, however the food and tasted and looked like day old that was thrown together and reheated. Usually have a good experience and good food but last night was not pleasant. I hope they do better.

Food: 1

Joseph Lam

We walked out, not really all you can eat

Christopher Tale

This is definitely a calm spot for a quick bite. The price for the all you can eat is worth it. Food didn't take too long & the lemonade 🔥

Atmosphere: 5

Food: 5

Service: 5

R. M. Sabine D.

I have been a long time customer at Tobiko for both dine in and takeout. The food is usually very good and sometimes excellent. I have always appreciated that the restaurant is clean, the waitstaff are friendly, and the team has been accommodating when I began requesting low sodium dishes.

Unfortunately, I have had repeated negative experiences with the young lady who handles takeout orders at the register. While the rest of the team is professional and welcoming, her attitude varies depending on her mood. On some days she is pleasant and seems happy, but when she is not in a good mood, she becomes rude and dismissive toward customers.

During my most recent visit, I ordered sushi and a bubble tea. While taking my order, she barely made eye contact and spoke in a tone that felt annoyed or uninterested. I tried to overlook it as I have before. However, a mishap occurred with the bubble tea machine when the lid was not sealed properly, and the drink spilled on my off white coat, leaving a stain.

When I explained what happened, she seemed visibly irritated, took the cup without a word, and began making a new drink. I politely asked if the new drink could have less ice, and she snapped, “There is no ice in here,” in a tone that drew the attention of nearby customers.

The other staff member who had originally dropped off my sushi to her had left but came back when she was remaking the drink. When he asked what was happening, she pointed at me, the drink, and the bubble tea machine, and then started laughing. I told her that I did not find the situation funny and that her reaction was inappropriate. She continued to smirk and laugh instead of apologizing. The other employee was polite and did apologize on her behalf, but she showed no professionalism at all.

This was extremely disappointing, especially considering how much I have enjoyed Tobiko in the past. If this is the kind of customer service the restaurant is willing to accept at the front counter, I will have to reconsider coming here in the future, and I will share my experience with family and friends who also frequent Tobiko.

I hope management takes this feedback seriously and addresses the issue so that the restaurant’s great food and service reputation is not overshadowed by one person’s inconsistent and unprofessional behavior.

Atmosphere: 5

Food: 4

Service: 1

Lynette Martin

My favorite sushi place in NY! Food is fresh, staff is attentive & friendly, menu options are great. 10/10

Atmosphere: 5

Food: 5

Service: 5

Gwyn F

So yummy and fresh

Atmosphere: 5

Food: 5

Service: 5

Paulie Waulie

I love the service here it’s amazing I love the worker Betty she’s really nice

Atmosphere: 5

Food: 5

Service: 5

Aaron C

As a New York for more than 25 years, Ive gone to so many sushi places I honestly lost track at this point. My friend asked me to come here and I finally found time to and wow...Ive finally found some of the best sushi on Long Island for a beyond reasonable price. $30 all you can eat sushi, 2 hour time limit and great service. The sushi here is phenomenal and you can tell its fresh and made with love. Honestly I was going to take pictures but I ended up eating so much and not thinking, that is how good it was. Do not miss out on this place it is 10/10 without a doubt!

Atmosphere: 5

Food: 5

Service: 5

Breanna Robinson

My family’s go-to restaurant! The service is great and the staff are all incredibly friendly and accommodating. The food is consistently delicious and always so fresh, highly recommend!

Atmosphere: 5

Food: 5

Service: 5

JMR

love this place and their food , amazing costumer service

Atmosphere: 5

Food: 5

Service: 5

Camille Daley

We had sushi, and it was delicious. I also enjoyed the avocado salad and the clear soup.

Atmosphere: 5

Food: 5

Service: 5

Emmanuel rivera (Certified)

The food is amazing. The waiters are all very nice and kind. Most of these negative reviews don’t at all match my experience and I’ve been here so many times.

Atmosphere: 5

Food: 5

Service: 5

Flee Dee

The servers are very passive & rude like you’re inconveniencing them . I greeted the waiter with glee and asked about any specials (very typical of them ) he rushed me off like no. To no suprise there was various half off deals & percentages off . While eating it was most unpleasant to keep meeting the waiters gaze because he was practically lurking entire time . I noticed because I transitioned from my chopsticks to fork …

Esceta McGee

Not tasty

Atmosphere: 3

Service: 4

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