This place is a nightmare Overpriced and a debacle of customer service. Get the free coffee in the casino and get a danish at mcdonalds. You will wait and wait and wait.
Jason Virginia
A regular guest. Cakes and other baked goods are great. Starbucks coffee is perfect. Need more space and help...Only real coffee at the stone... [Hint, hint] maybe make another coffee stand without the confectionary attached... The lines are always long.
Atmosphere: 3
Food: 5
Service: 3
Shelly Salmon
I was given a Cream Puff that was bought today from Opals. Worse cream puff I have ever had. The shell was old and hard, couldn't eat it. The filling tasted like old whipped cream. Definitely NOT what a cream puff should taste like. Total waste of money. Not the 1st time I have been disappointed in their items. I keep hoping it will get better but it doesn't. Their desserts used to be amazing.
Atmosphere: 5
Food: 1
Service: 5
Pamela Merritt
Delicious confections and chocolate made fresh onsite daily....loved every bite..also offer Starbucks coffee... couldn't ask for anything more.
Atmosphere: 4
Food: 5
Service: 5
Yvonne Piper
I bought a cake which was really delicious and moist, But 3 stars because the frosting was way too sweet. I do love the bakery
Atmosphere: 5
Food: 3
Service: 5
MiaW235
Great coffee STARBUCKS PASTRIES WERE DELISH! Service was Excellent! Will definitely go Back On my next trip to upstate ny
Edith Sierra
Great customer service! The pastries where great!!!
Atmosphere: 5
Food: 5
Service: 5
George Mathew
Super tasty treats.. highly recommend this bakery. Everything is awesome!!Having said that- the service was extremely bad. I beg that the management coach and guide the staff named Destiny on how to treat customers. It was 09:30 in the morning and I don’t see no reason for her to be upset and mistreat customers for simply requesting to split the cookies into 2 boxes while ordering. I purchased treats worth over $100.
Atmosphere: 3
Food: 5
Service: 1
Patti Christian
I placed an order for a cake to be picked up, it was ready for me when I got there.The place was very busy but all attendants and Errin had great smiles and attitudes.
Atmosphere: 5
Food: 5
Service: 5
America Toribio
They have a wide variety of desserts, they also prepare some Starbucks drinks
Inside the Turning Stone Casino Resort, tables and seating available in the bakery, cases full and everything looked amazing. Tried the cannolis and tiramisu, can't wait to stop by again!
Atmosphere: 5
Food: 5
Service: 5
Dan Decker
I got a personal Raspberry Cheesecake which was delicious, I really wish they would put the chocolate/peanut butter frosting on the Opal's Brownie like they used to make them, they were sooooo good.
ReviewsWithElitE
Cannolis are very good and sugar free cheesecake
Nancy Medolla
Ordered a cake last minute due to a mishap at another restaurant. They were very accommodating, excellent customer service and the cake was beautiful and delicious, coming here for my cakes from now on!
Alisa Belova
Awesome sugar free cheesecake!!!Black forest cake wasn't that good
This place is a nightmare Overpriced and a debacle of customer service. Get the free coffee in the casino and get a danish at mcdonalds. You will wait and wait and wait.
A regular guest. Cakes and other baked goods are great. Starbucks coffee is perfect. Need more space and help...Only real coffee at the stone... [Hint, hint] maybe make another coffee stand without the confectionary attached... The lines are always long.
Atmosphere: 3
Food: 5
Service: 3
I was given a Cream Puff that was bought today from Opals. Worse cream puff I have ever had. The shell was old and hard, couldn't eat it. The filling tasted like old whipped cream. Definitely NOT what a cream puff should taste like. Total waste of money. Not the 1st time I have been disappointed in their items. I keep hoping it will get better but it doesn't. Their desserts used to be amazing.
Atmosphere: 5
Food: 1
Service: 5
Delicious confections and chocolate made fresh onsite daily....loved every bite..also offer Starbucks coffee... couldn't ask for anything more.
Atmosphere: 4
Food: 5
Service: 5
I bought a cake which was really delicious and moist, But 3 stars because the frosting was way too sweet. I do love the bakery
Atmosphere: 5
Food: 3
Service: 5
Great coffee STARBUCKS PASTRIES WERE DELISH! Service was Excellent! Will definitely go Back On my next trip to upstate ny
Great customer service! The pastries where great!!!
Atmosphere: 5
Food: 5
Service: 5
Super tasty treats.. highly recommend this bakery. Everything is awesome!!Having said that- the service was extremely bad. I beg that the management coach and guide the staff named Destiny on how to treat customers. It was 09:30 in the morning and I don’t see no reason for her to be upset and mistreat customers for simply requesting to split the cookies into 2 boxes while ordering. I purchased treats worth over $100.
Atmosphere: 3
Food: 5
Service: 1
I placed an order for a cake to be picked up, it was ready for me when I got there.The place was very busy but all attendants and Errin had great smiles and attitudes.
Atmosphere: 5
Food: 5
Service: 5
They have a wide variety of desserts, they also prepare some Starbucks drinks
Restaurantji Recommends
Inside the Turning Stone Casino Resort, tables and seating available in the bakery, cases full and everything looked amazing. Tried the cannolis and tiramisu, can't wait to stop by again!
Atmosphere: 5
Food: 5
Service: 5
I got a personal Raspberry Cheesecake which was delicious, I really wish they would put the chocolate/peanut butter frosting on the Opal's Brownie like they used to make them, they were sooooo good.
Cannolis are very good and sugar free cheesecake
Ordered a cake last minute due to a mishap at another restaurant. They were very accommodating, excellent customer service and the cake was beautiful and delicious, coming here for my cakes from now on!
Awesome sugar free cheesecake!!!Black forest cake wasn't that good