I need to give a shout out to this amazing crew! The lines were so long and the workers were really hustling and yet Every one of them was smiling and so nice! I frequent this one quite often and Jenn is amazing all the way down to her fun food earrings! I love this place!!!
Atmosphere: 5
Food: 5
Service: 5
Joseph Rosario
YUMM - ? - - -
Aaron P
Ordered 5 items, got 4 of the 5 correct.We got a blue raspberry lemonade ice, a cup of cinnamon sugar pretzels, a cup of pretzel dogs, an order of icing to dip and an order of cheese to dip. All was correct except for the pretzel dogs which were replaced with regular pretzels.I know they weren't out because I could see several cups in the display. I was going to go bring this up to them to get the order adjusted, but I realized that they never gave me a receipt so I didn't bother.Atmosphere is a mall food court, so about what you'd expect.
Always have to get an Auntie Anne's pretzel while at the mall. :)
timothy good
Great Pretzels, Marvelous staff.
Rob Grasso
Can't go wrong with fresh soft pretzels at the mall
Joe D'Angelo
Usually great pretzels but we got there 1.5 hours before close and they were “sold out”. How is a pretzel place completely out of pretzels? Seems like someinteresting management style.
Stephen Maier
One of my best experiences when it comes to food. I’ve been working at Eastview mall for almost four years and have been going there everyday since. I always feel welcomed and love talking to the lovely staff. They are so friendly and I always leave with a smile on my face. At this point they even know my drink and sometimes food order by memory. They even know me by name so if I ever have to wait for a fresh pretzel I just wait by the store and walk over and get it they don’t even need to write down my name. You can tell at this point that I go there a lot and I don’t mind it at all. I appreciate the talks I have with the staff and of course the food is yummy.
Katie
The team here is so kind, and willing to go above and beyond. Thanks for the delicious pretzels! ?
Jen K.
Why are Auntie Anne's pretzels so insanely good!?!? What's in them? They're just not like any other pretzel. I ate lunch when I got to the mall, and this is by the food court now, so I grabbed a pretzel on my way out. I couldn't resist! I got a pretzel with cream cheese. The cream cheese isn't even really necessary because the pretzel is so good by itself!
The team here is so kind, and willing to go above and beyond. Thanks for the delicious pretzels! ?
Livie Springett
Horrible customer service and is very rude. They treated me like I was a 5 year old.
Valerie Cole
Delicious!
I.M.H.
I had the best experience at Auntie Em’s pretzels this afternoon! I ordered some pretzel bits and didn’t think to ask if there was butter on the product. Blonde moment!!! I developed lactose intolerance as an adult and after I took a bite I could definitely taste the butter. I asked the team working if they could replace my order without butter, and they did at no cost! They were very understanding, it made my day! Thank you Auntie Em’s for being so flexible! I’ll be sure to request no butter in the future!P.s Add a tip jar!
Lenura Aliyeva
The crew at this place is so patient and understanding. Mickelle was helpful when I expressed my allergy. Beyond satisfied with the service and will be returning!! Thank you.
I need to give a shout out to this amazing crew! The lines were so long and the workers were really hustling and yet Every one of them was smiling and so nice! I frequent this one quite often and Jenn is amazing all the way down to her fun food earrings! I love this place!!!
Atmosphere: 5
Food: 5
Service: 5
YUMM - ? - - -
Ordered 5 items, got 4 of the 5 correct.We got a blue raspberry lemonade ice, a cup of cinnamon sugar pretzels, a cup of pretzel dogs, an order of icing to dip and an order of cheese to dip. All was correct except for the pretzel dogs which were replaced with regular pretzels.I know they weren't out because I could see several cups in the display. I was going to go bring this up to them to get the order adjusted, but I realized that they never gave me a receipt so I didn't bother.Atmosphere is a mall food court, so about what you'd expect.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cinnamon Sugar Pretzel Nuggets, Cheese Dip, Original Pretzel Nuggets
Always have to get an Auntie Anne's pretzel while at the mall. :)
Great Pretzels, Marvelous staff.
Can't go wrong with fresh soft pretzels at the mall
Usually great pretzels but we got there 1.5 hours before close and they were “sold out”. How is a pretzel place completely out of pretzels? Seems like someinteresting management style.
One of my best experiences when it comes to food. I’ve been working at Eastview mall for almost four years and have been going there everyday since. I always feel welcomed and love talking to the lovely staff. They are so friendly and I always leave with a smile on my face. At this point they even know my drink and sometimes food order by memory. They even know me by name so if I ever have to wait for a fresh pretzel I just wait by the store and walk over and get it they don’t even need to write down my name. You can tell at this point that I go there a lot and I don’t mind it at all. I appreciate the talks I have with the staff and of course the food is yummy.
The team here is so kind, and willing to go above and beyond. Thanks for the delicious pretzels! ?
Why are Auntie Anne's pretzels so insanely good!?!? What's in them? They're just not like any other pretzel. I ate lunch when I got to the mall, and this is by the food court now, so I grabbed a pretzel on my way out. I couldn't resist! I got a pretzel with cream cheese. The cream cheese isn't even really necessary because the pretzel is so good by itself!
Restaurantji Recommends
The team here is so kind, and willing to go above and beyond. Thanks for the delicious pretzels! ?
Horrible customer service and is very rude. They treated me like I was a 5 year old.
Delicious!
I had the best experience at Auntie Em’s pretzels this afternoon! I ordered some pretzel bits and didn’t think to ask if there was butter on the product. Blonde moment!!! I developed lactose intolerance as an adult and after I took a bite I could definitely taste the butter. I asked the team working if they could replace my order without butter, and they did at no cost! They were very understanding, it made my day! Thank you Auntie Em’s for being so flexible! I’ll be sure to request no butter in the future!P.s Add a tip jar!
The crew at this place is so patient and understanding. Mickelle was helpful when I expressed my allergy. Beyond satisfied with the service and will be returning!! Thank you.