OH MY GOD. Okay. Strap in yall. This review boutta be wild. Okay so I go to the mall with some friends before work. Fine! Chill! All good. Well I’m feeling a little thirsty, wanted a sweet treat by the end of our shopping. I had about an hour and a half left until I had to be at work (mind you I live 20 minutes from the mall, go home, go to work which is also 20 minutes away) and we made good time to leave. I figured if I stopped at Burger King and just got a drink I would get what I ordered relatively fast (considering it was a drink.) ROOKIE MISTAKE! I ordered my drink on the kiosk. I waited like 30+ minutes. For. A. Drink. OH HELL NAH. Just know that this Burger King drink made me late for work. The service was INSANELY slow. I’ve also had many rude encounters at this Burger King with employees and the service is just not good. I love Burger King, but I refuse to get Burger King at the mall anymore because of how BAD the service is.
Food: 1
Service: 1
Martin Stolzenberg
One of the slowest and worst burger kings I have ever been to. I waited 20 minutes for a double whopper and fries. The fries were half empty. When I asked about it I got a nonsensical answer. Go to Pita Chik instead!
Atmosphere: 2
Food: 2
Service: 3
Anonymous
the GM called out my name for my order and i went up to the counter and told her my name and she scowled at me very hard i don’t care how bad of a mood you’re in there’s no reason to be rude like that especially when you are a general manager. If you’re that miserable find a different job.
Atmosphere: 1
Food: 4
Service: 1
Sarah
Pretty disappointed with this Burger King. When I ordered yesterday, there were only two people ahead of me, but after waiting about 20 minutes there were around 10 people behind me. My food came out barely warm, and the two people in the back were just messing around while one lady—who seemed like she just got back from her break—was trying to get orders out. Really poor service overall. I feel bad for the woman that was trying.
Atmosphere: 1
Food: 1
Service: 2
Lance Rose
Painfully slow service. Kids working there don't understand first in first out concept. My few visits here, despite the food being 'made to order' - it was luke warm. Not hot or fresh in taste, for some reason.
Atmosphere: 2
Food: 2
Service: 2
Steven Turner
Burger cold, onion rings some burnt, clearly old as they tasted such. Drinks warm. I always see the place in need of cleaning.
Atmosphere: 1
Food: 1
Service: 3
James Strassner
Better food than most fast food places and budget friendly
Atmosphere: 4
Food: 4
Service: 4
Peter Dapier
A plastic cup is not a toy. Just say your kid meals don't have toys. Honestly, it's like the manager of this place is hoping to see the tears well up in children's faces.
Atmosphere: 1
Food: 4
Service: 4
Vadym Ksheminskyi
we came at 10:30 but they told us that the restaurant opens at 11. although it says everywhere that it opens at 10:30
Atmosphere: 1
Food: 1
Service: 1
Anastasiia Ksheminska
It set that it is open at 10:30. When we arrived at 10:50. A woman said that “We open at 11. Just guys for you to know”. Why time is different than in Google and BK App? Horrible service with lazy people
Explain to me how I can approach the kiosks at 10:15 and place an order for breakfast, which is on the screens and the kiosks, only to be told after placing my order and waiting 10 minutes that they don’t serve breakfast and don’t open until 10:30, so I have to order something else
Atmosphere: 2
Food: 3
Service: 2
Akash Narayanan
I ordered a vanilla milkshake, I got ice cream in a cup not even close to a shake and no whipped cream
Atmosphere: 1
Food: 1
Service: 1
Jenny
We ordered 45 mins ago and it’s not coming out. Like what the hell. I am so disappointed?????????
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Michael Gilman
The young lady that gave us our order was extremely kind and polite.
Atmosphere: 5
Food: 5
Service: 5
Austin Petrosino
The girl working today was very kind and personable. Rare for a fast food joint these days. Food was good too.
OH MY GOD. Okay. Strap in yall. This review boutta be wild. Okay so I go to the mall with some friends before work. Fine! Chill! All good. Well I’m feeling a little thirsty, wanted a sweet treat by the end of our shopping. I had about an hour and a half left until I had to be at work (mind you I live 20 minutes from the mall, go home, go to work which is also 20 minutes away) and we made good time to leave. I figured if I stopped at Burger King and just got a drink I would get what I ordered relatively fast (considering it was a drink.) ROOKIE MISTAKE! I ordered my drink on the kiosk. I waited like 30+ minutes. For. A. Drink. OH HELL NAH. Just know that this Burger King drink made me late for work. The service was INSANELY slow. I’ve also had many rude encounters at this Burger King with employees and the service is just not good. I love Burger King, but I refuse to get Burger King at the mall anymore because of how BAD the service is.
Food: 1
Service: 1
One of the slowest and worst burger kings I have ever been to. I waited 20 minutes for a double whopper and fries. The fries were half empty. When I asked about it I got a nonsensical answer. Go to Pita Chik instead!
Atmosphere: 2
Food: 2
Service: 3
the GM called out my name for my order and i went up to the counter and told her my name and she scowled at me very hard i don’t care how bad of a mood you’re in there’s no reason to be rude like that especially when you are a general manager. If you’re that miserable find a different job.
Atmosphere: 1
Food: 4
Service: 1
Pretty disappointed with this Burger King. When I ordered yesterday, there were only two people ahead of me, but after waiting about 20 minutes there were around 10 people behind me. My food came out barely warm, and the two people in the back were just messing around while one lady—who seemed like she just got back from her break—was trying to get orders out. Really poor service overall. I feel bad for the woman that was trying.
Atmosphere: 1
Food: 1
Service: 2
Painfully slow service. Kids working there don't understand first in first out concept. My few visits here, despite the food being 'made to order' - it was luke warm. Not hot or fresh in taste, for some reason.
Atmosphere: 2
Food: 2
Service: 2
Burger cold, onion rings some burnt, clearly old as they tasted such. Drinks warm. I always see the place in need of cleaning.
Atmosphere: 1
Food: 1
Service: 3
Better food than most fast food places and budget friendly
Atmosphere: 4
Food: 4
Service: 4
A plastic cup is not a toy. Just say your kid meals don't have toys. Honestly, it's like the manager of this place is hoping to see the tears well up in children's faces.
Atmosphere: 1
Food: 4
Service: 4
we came at 10:30 but they told us that the restaurant opens at 11. although it says everywhere that it opens at 10:30
Atmosphere: 1
Food: 1
Service: 1
It set that it is open at 10:30. When we arrived at 10:50. A woman said that “We open at 11. Just guys for you to know”. Why time is different than in Google and BK App?
Horrible service with lazy people
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Explain to me how I can approach the kiosks at 10:15 and place an order for breakfast, which is on the screens and the kiosks, only to be told after placing my order and waiting 10 minutes that they don’t serve breakfast and don’t open until 10:30, so I have to order something else
Atmosphere: 2
Food: 3
Service: 2
I ordered a vanilla milkshake, I got ice cream in a cup not even close to a shake and no whipped cream
Atmosphere: 1
Food: 1
Service: 1
We ordered 45 mins ago and it’s not coming out. Like what the hell. I am so disappointed?????????
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
The young lady that gave us our order was extremely kind and polite.
Atmosphere: 5
Food: 5
Service: 5
The girl working today was very kind and personable. Rare for a fast food joint these days. Food was good too.
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