Jersey Mike's Subs

best sub i’ve ever had, hands down.. whoever made my sub, you my friend deserve some head

Atmosphere: 4

Food: 5

Service: 5

Every time I order online they say it will take 15 min but I get there and wait about 30 additional minutes to get my order.

Atmosphere: 1

Food: 2

Service: 1

Edit update: I’d like to make it a point to update this concern. Jersey Mikes and specifically the manager made it a point to reach out to me. They agreed with my concern and made things right today 9/28/25 by giving our family an entire new order. I would be remiss to not mention this because we are living in an environment that often seems to just not care. Hats off to Zach Boyle and his crew and the Jersey Mike staff at the Victor Ny location.

I ordered two giant subs and one regular at 8:53 am online for pick up at 12:30. I walked in the door at 12:20. Though it was fairly busy it didn’t seem heavy at the counter until after I’d been there a few minutes . 27 minutes later I had my order. Normally I’m a pretty patient person (Im retired .. what do I care🤷) that said; what’s the point in online ordering if you’re waiting 30 minutes anyway. I walked out the door at 12:58 with our order. My point of ordering ahead was not to miss the Bills game start. We’ve been doing Mikes a long time and seek it out in the South. I hope this situation improves. I’d have been fine waiting a few but almost 30 is a bit off the mark. We haven’t ate them yet, we will see about the quality because the service needs an uptake for sure. I do want to point out that a young man who originally wasn’t involved in waiting on me apologized for the wait when giving me my order. He, at least acknowledged it had been a wait.

Food: 5

Service: 5

Dude that worked tues, september 9th (his name is joe)
made me a REALLY good looking and tasting grilled cheese, like gah dayum give him a raise NOW.

Atmosphere: 5

Food: 5

Service: 5

I ordered the buffalo chicken sub but got a chicken soup instead! The sub was mushy and probably had a full bottle of buffalo sauce on it. Wasn’t able to eat the thing

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Buffalo Chicken

Super clean, fast service, delicious subs all make this a favorite!

Atmosphere: 5

Food: 5

Service: 5

Was warmly greeted upon arrival. Placed our order and noticed one worker carrying on with a female acquaintance. When our food was ready the worker literally threw my sub down the counter and said nothing. No napkins, etc. We dined in and had to grab our own napkins, from behind the counter. Food was mediocre, overpriced. Service was poor. The floor was filthy behind the counter. I grew up in a restaurant and realize sometimes it gets dirty. There was no other customers the entire time we dined in. We should have gone next door to 5 Guys! Never coming back. We drove over 30 miles to try it, not impressed!!!

Atmosphere: 1

Food: 1

Service: 1

Enjoyed lunch with my son today. It was busy, which is expected at lunch time. The crew was did great. Props the young man training the young lady during a busy lunch rush. You were patient and on top of all the orders providing great leadership! Job well done Jersey Mikes!

Atmosphere: 5

Food: 5

Service: 5

I went there today at 1130. Two people in front of me who had just got there subs. Then the guy making the subs tossed all these onions on the grill and the other guy was putting subs in a box. Nobody offered to help and do shit , so I walked out. I would recommend training your employes because obviously they dont know what to do when people are standing there waiting to be served. First and last time in this place , you aren't the only ones who make subs so get your shit together or find another plaza.

First time going to a jersey mikes 😁

Atmosphere: 5

Food: 5

Service: 5

I usually love this Jersey Mikes but they recently got an employee that kept staring at me really intensely and didn’t say hi. It made me really uncomfortable.

Atmosphere: 2

Food: 3

Service: 1

I go to Jersey Mikes everywhere and this by far is the slowest sub shop every time. Pickup times are always 20- 30 minutes beyond the pickup window. If you plan to order ahead here order early or go somewhere else.

Atmosphere: 3

Food: 5

Service: 2

This location is pretty reliable and overall good. The dining area is clean and the bathrooms are always clean enough. Sometimes the music seems surprisingly loud and there are inconsistencies in portions of meat and cheese based on which person makes your food. Still, they get more right than wrong and none of our visits have ever been disappointing enough for us to complain.

Atmosphere: 3

Food: 4

Service: 4

I was sceptical at first but am now a BIG fan! You really can't beat the freshness and quality of the products! My pick-ups have always been winners, and I have been able to cash in on the frequent flyer app for free subs! Whoohoo!

Atmosphere: 5

Food: 5

Service: 5

The Victor location needs to work on their customer service and how to make a sub. They throw it together like it’s a garbage plate. They don’t care how they make it or what it looks like. Very disappointing. And like Jersey Mike’s Subs. Go to the Pittsford store. Better service.

Atmosphere: 2

Food: 1

Service: 1