Starbucks
Eastview Mall, 7979 Pittsford Victor Rd, Victor
(585) 425-0051
Recent Reviews
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Quite literally took 30 minutes to make 2 drinks. Had 5 workers and many customers behind me got their drinks before me.
Atmosphere: 1
Food: 3
Service: 1
Waited 30 minutes . For what. $6 iced coffee. 😒 what a 🤡.
Atmosphere: 1
Food: 1
Service: 1
Absolutely awful. Ordered and waited for 20 minutes. People who ordered after me got their drinks first. It was a Strawberry açaÃ. My mom got her drink first, after 10 minutes. maybe if they moved with a sense of urgency it would’ve been quicker.
Atmosphere: 1
Food: 1
Service: 1
Waited 45 minutes to get a drink! I had two orders, one came ten minutes after the first arrived!
Atmosphere: 2
Food: 4
Service: 1
Waiting over an hour for a plain iced coffee and vanilla finally has to refund my money and it took another 10 minutes to do that
Atmosphere: 1
Service: 1
It took them an hour to make two drinks and they got my order wrong
That were a size
Overall, I give it a one star experience
Atmosphere: 1
Food: 3
Service: 1
My whole order was perfect and they were fast! Glad the stand is open again!
Atmosphere: 5
Food: 5
Service: 5
Took ions to get my drink and turned out mid asl
S L O W ...
Nice people, but they moved slow ...
Drinks were not usual ... requested sweetner not added and drink was a different shade than typical...
Not the best
Atmosphere: 1
Food: 2
Service: 2
Mariah at this Starbucks location was extremely nice and helpful. Her customer service is top tier. When my drink was made wrong she was more than happy to replace it for me and did it with a smile! Thank you Mariah
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The reason why I am giving a one star is that this location does not fill drink orders on a first come first service basis but based on what drink you order. This not a good practice and I feel I will no longer shop at this location.
Atmosphere: 1
Service: 1
The guy with a mustache—I hope he isn’t a manager—because the way he was treating everyone was hideous. Waited almost 2 hours, and the guy was treating every single person like they need to bend a knee to get their drinks. Half the people were leaving. People who came in after me left 20–30 minutes ago, and we were just standing there. A bunch of people who ordered through the app, like me, were also waiting for hours because there was no way to cancel the orders. I don’t know what that guy identifies as, but he was rude with females and kids, which is a big no-no. There was also a Caucasian girl with a tattoo on her hand. Told me that there were 8 people in front of my drink—and I didn’t even mention what I ordered. Crazy how this Starbucks is run. Shame on the owner and Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Waited over an hour for 4 drinks. I saw others who were there before me mentioning they’ve been waiting an hour. All of staff except for one female was awesome. The one female was extremely rude and was vocal how she was a veterinarian and this was a side job which she didn’t need. I can always understand that orders can get backed up so I’m not that upset about the wait but what I do find appalling is the one female staff that was complaining in front of numerous customers and slamming doors. That same female was yelling about someone needing to go on break where all us waiting customers (over 20) stood watching and listening. She was yelling about needing someone to go on break because SHE wanted to leave. The other staff apparently chose to stay on and crank out orders which I commend them for. I also heard that same female mentioning that she was a supervisor but wasn’t a supervisor today. She yelled about how they were not corporate but were a franchise. Due to the one female staff, we’ll never go back. I will also share this particular experience and how much of a joke that female staff member was with everyone I know. The owner(s) should be aware of how horrible this staff member makes them look. She’s a representative of them and portrays them poorly not to mention riddled with mental illness that cannot be controlled in public.
Atmosphere: 1
Food: 1
Service: 1
41 minutes from when we placed the order at the counter until we got the 2 drinks we ordered. There were only 3 people in line before us and 0 people in line at times during our long wait. I won't be returning to that location.
Took them over an hour and my drink is still not done. Had to leave because I had no time left. Continually asked them where it was and they said it was next up yet it still wasn’t being made.
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