Food was garbage, it was thrown together with few taco must haves!!!
Customer service was lacking in this store and I advise to turn away the minute you see the sign.
Atmosphere: 1
Food: 1
Service: 1
Jackson Drury
The food here is usually good but the time it is taking to wait is ruining it.
Atmosphere: 2
Food: 4
Service: 1
Ed Garvey
Long wait in line. Cold taco.
Atmosphere: 4
Food: 3
Service: 1
Nikki Moore
Soft tacos are on point!! 🌯🌮
Gillah V
As of late the place has gone down. Where it took so long to get my order that I placed on a mobile app that I had to come back later and tell them that I couldn't get service earlier. Seems they need help. It will be a while before I try to come back to this TB again.
Atmosphere: 1
Food: 3
Service: 1
Alina Thompson
Jordan assisted me this morning !! I was having a rough day, and just the little things of great customer service go a long way! Thank you, Jordan!
Food: 5
Service: 5
svilen vasilev
Absolutely worst service I have ever experienced. So many customers waiting in the lobby, and when they asked where their food was, the employee started getting belligerent with them, I waited over 25 minutes, and never received food or apology, the employees were yelling and telling the boss just tell me to go home if you don't want me here. Do not visit this location, not worth your time or money.
sherri j halpert
Place was filthy. Tables unattended to. Trash everywhere. Placed an order and had to leave due to poor work environment. Demanded refund.
Atmosphere: 1
Service: 1
Dalton Burns
If you are in a hurry to get where you need to go, do not come to this location. Reports of people waiting 45 minutes to get served with no legitimate reasoning as to why. Very slow paced. It took me personally 20 minutes to get my food.
Atmosphere: 1
Food: 4
Service: 1
Amrish
Top notch service and as always the Mexican pizza was amazing.
The doors were locked and nobody seemed to know why. Then it took a long time for the food, it was not even busy.
Atmosphere: 1
Food: 4
Service: 1
Frank Miller
Terrible wait times and there was a special needs worker just running around the back...
Atmosphere: 1
Food: 3
Service: 1
Graham Wolfe
Drive the extra 10 minutes to go to the Fairport/Perinton location. You'll both save time, and have a way better experience. This is a 0/10 Taco Bell
Atmosphere: 1
Food: 1
Service: 1
Morgan Allen
Went her late at night and had placed an order in the app only to be told they were closed and only one person was working. When I asked what I should do about my order a different employee responded and rudely told me I could be refunded in 24-48 hours or I could come back in half an hour for my food. I came back half an hour later and was then told again that I had to wait another half an hour for me food due to “NYS break regulations.” At the very least turn off app ordering…. I would have gone someplace else but they had al reuse taken my money. Will not be returning. Management needs to figured out what is happening in their store.
Food was garbage, it was thrown together with few taco must haves!!!
Customer service was lacking in this store and I advise to turn away the minute you see the sign.
Atmosphere: 1
Food: 1
Service: 1
The food here is usually good but the time it is taking to wait is ruining it.
Atmosphere: 2
Food: 4
Service: 1
Long wait in line. Cold taco.
Atmosphere: 4
Food: 3
Service: 1
Soft tacos are on point!! 🌯🌮
As of late the place has gone down. Where it took so long to get my order that I placed on a mobile app that I had to come back later and tell them that I couldn't get service earlier. Seems they need help. It will be a while before I try to come back to this TB again.
Atmosphere: 1
Food: 3
Service: 1
Jordan assisted me this morning !! I was having a rough day, and just the little things of great customer service go a long way! Thank you, Jordan!
Food: 5
Service: 5
Absolutely worst service I have ever experienced. So many customers waiting in the lobby, and when they asked where their food was, the employee started getting belligerent with them, I waited over 25 minutes, and never received food or apology, the employees were yelling and telling the boss just tell me to go home if you don't want me here. Do not visit this location, not worth your time or money.
Place was filthy. Tables unattended to. Trash everywhere. Placed an order and had to leave due to poor work environment. Demanded refund.
Atmosphere: 1
Service: 1
If you are in a hurry to get where you need to go, do not come to this location. Reports of people waiting 45 minutes to get served with no legitimate reasoning as to why. Very slow paced. It took me personally 20 minutes to get my food.
Atmosphere: 1
Food: 4
Service: 1
Top notch service and as always the Mexican pizza was amazing.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is always a 10/10
Atmosphere: 5
Food: 5
Service: 5
The doors were locked and nobody seemed to know why. Then it took a long time for the food, it was not even busy.
Atmosphere: 1
Food: 4
Service: 1
Terrible wait times and there was a special needs worker just running around the back...
Atmosphere: 1
Food: 3
Service: 1
Drive the extra 10 minutes to go to the Fairport/Perinton location. You'll both save time, and have a way better experience. This is a 0/10 Taco Bell
Atmosphere: 1
Food: 1
Service: 1
Went her late at night and had placed an order in the app only to be told they were closed and only one person was working. When I asked what I should do about my order a different employee responded and rudely told me I could be refunded in 24-48 hours or I could come back in half an hour for my food. I came back half an hour later and was then told again that I had to wait another half an hour for me food due to “NYS break regulations.” At the very least turn off app ordering…. I would have gone someplace else but they had al reuse taken my money. Will not be returning. Management needs to figured out what is happening in their store.
Atmosphere: 1
Food: 1
Service: 1
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