Very clean like new DD, asked for the $6.00 breakfast special for 2 & some donuts. When I looked at the bill it was $25. Did my calculation should be no more the $19.00. I went back to the register & a more seasoned person was there, the problem was when he entered the senior discount it wiped out the special price & rings it up separately So we had to cancel & rering it....who knew! Glad I check my receipts.
Atmosphere: 5
Food: 5
Service: 4
Donald Kiernan
Please take time to read what goes with the order your trying to complete Missing a sandwich due to your negligence Hope this is your summer job
Atmosphere: 1
Food: 1
Service: 1
Mile Thomson
The manager here is so disgusting her mouth as well and the way I seen her treat her employees the things I heard her say to them is deplorable I also seen them drop food on the floor and just put it in another bag
Atmosphere: 1
Food: 1
Service: 1
alexander martinez
Waited 10 minutes with no one in line to place an order
Service: 1
J F
LOVE IT BUT CAN THE TOWN FIX THE ROADS ITS HELL DRIVING DOWN TO DUNKING DONUTS ITS BEEN OVER 10YRS YOU WOULD GET MORE CUSTOMERS. OH AN DONT PATCH THEM JUST FIX THE DAM ROADS PLEASE.
Steven Russo
DO NOT GO INSIDE. This is a drive through priority location. If the drive through line is super long - go to the drive through, waited over ten minutes inside watching cars pull in and out the whole time.
Service here is trash. Go to the drive through
Service: 1
Sal Abbate
Horrible service, dirty place, 4 employees that I could see nobody in store and it still took 25 minutes to get 3 coffees and 1 donut. Never again.
John D. Ramos
Great atmosphere and customer service.
Jeremy Weaver
Very slow never gets my order correct and the food is not as good as other locations
Messed up on 4 out of 8 orders I love my plain bagel with no cream cheese that we asked for and paid for.
Atmosphere: 1
Food: 1
Service: 1
Dot
12/11/24 Went to this particular Dunkin and it had the WORST SERVICE. I went inside because the drive thru line was long and thought that if I did I would cut down on some of the traffic and wait time. When I went into the store there was a lady standing at the register with an annoyed look on her face but I didn’t say a word, just waited. After a minutes or so one employee came over to grab something to finish making a drink but never said a word to the customer waiting on line ahead of me. At this point the customer turned around and looked at me with the same annoyed look. So I asked if she had been waiting long and she said she had been waiting ten minutes without anyone saying anything to her about taking her order. I immediately asked a young employee if anyone was taking orders and instead of saying, “Someone will be with you in a second” she instead told me she was making drinks and brushed me off. I get it, she’s young and ignorant as to how hospitality works. I get annoyed but not enough to keep going until I see her giggling in the back with one of her empowered as if us waiting with no service was a great joke at 8 something in the morning. You don’t like your job… fine… get over it and grow up or quit. As soon as she noticed I was watching her laugh it up she decided to stop and finish mixing the drink she had been mixing for quite a while. I asked to speak with her manager. Low and behold the manager was the employee she was just giggling with. After telling the manager what the issue was she responded they were understaffed with only three people working… yet five people were walking around in the back. And then she said they were busy making drinks for customers ordering online and in the drive thru. You need five people to make drinks for the drive thru while ignoring customers waiting inside??? Then she, like the other employee, just brushed it off as if she wasn’t actually the manager. Lol.. When I kept going I heard a comment from the mixed drink lady (STILL MIXING THE SAME DRINK…fake ass bartender) laughing again saying, “He’s still going.” Yes, I’m still going because your horrible manager essentially said the people outside are more important than the customers coming inside to order. That customers on the inside aren’t even worth telling, “Hold on, we’ll be right with you.” Never mind the fact that the mixed drink lady literally said to me it is better to order online than to come inside. Too much work for you all? What’s the point in having an inside area to order from if that’s the case? So I happily told the fake bartender she should quit the clown behavior and grow up. Finally, one of the five “understaffed” staff was at the register, and now that I think about it he was also roaming in the back not doing a damn thing the whole time. Horrible service. BEWARE!
Atmosphere: 1
Food: 1
Service: 1
Dominique
Worst Dunkin around! Sucks cus it’s close to my house, but my drink is always wrong even AFTER the person taking my order repeats what I want. Food is always cold, stale, or wrong. I hate complaining to the workers about my food/drinks but I’m wasting my money here. I’d rather not go! I worked in food industry and my husband is a chef and we would NEVER make food orders this way. It’s a disgrace to customer service.
John Lombardi III
Just chose to leave and go to another place for coffee. Nobody else in line, but me, and a heavy set dirty looking man is seemingly doing nothing. He's even talking to me yet not taking my order.
Very clean like new DD, asked for the $6.00 breakfast special for 2 & some donuts. When I looked at the bill it was $25. Did my calculation should be no more the $19.00. I went back to the register & a more seasoned person was there, the problem was when he entered the senior discount it wiped out the special price & rings it up separately
So we had to cancel & rering it....who knew! Glad I check my receipts.
Atmosphere: 5
Food: 5
Service: 4
Please take time to read what goes with the order your trying to complete
Missing a sandwich due to your negligence
Hope this is your summer job
Atmosphere: 1
Food: 1
Service: 1
The manager here is so disgusting her mouth as well and the way I seen her treat her employees the things I heard her say to them is deplorable I also seen them drop food on the floor and just put it in another bag
Atmosphere: 1
Food: 1
Service: 1
Waited 10 minutes with no one in line to place an order
Service: 1
LOVE IT BUT CAN THE TOWN FIX THE ROADS ITS HELL DRIVING DOWN TO DUNKING DONUTS ITS BEEN OVER 10YRS YOU WOULD GET MORE CUSTOMERS. OH AN DONT PATCH THEM JUST FIX THE DAM ROADS PLEASE.
DO NOT GO INSIDE.
This is a drive through priority location. If the drive through line is super long - go to the drive through, waited over ten minutes inside watching cars pull in and out the whole time.
Service here is trash. Go to the drive through
Service: 1
Horrible service, dirty place, 4 employees that I could see nobody in store and it still took 25 minutes to get 3 coffees and 1 donut. Never again.
Great atmosphere and customer service.
Very slow never gets my order correct and the food is not as good as other locations
Love you guys
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
IF YOU WANT YOUR ORDER MESSED UP GO
Atmosphere: 1
Food: 1
Service: 1
Messed up on 4 out of 8 orders
I love my plain bagel with no cream cheese that we asked for and paid for.
Atmosphere: 1
Food: 1
Service: 1
12/11/24 Went to this particular Dunkin and it had the WORST SERVICE. I went inside because the drive thru line was long and thought that if I did I would cut down on some of the traffic and wait time. When I went into the store there was a lady standing at the register with an annoyed look on her face but I didn’t say a word, just waited. After a minutes or so one employee came over to grab something to finish making a drink but never said a word to the customer waiting on line ahead of me. At this point the customer turned around and looked at me with the same annoyed look. So I asked if she had been waiting long and she said she had been waiting ten minutes without anyone saying anything to her about taking her order. I immediately asked a young employee if anyone was taking orders and instead of saying, “Someone will be with you in a second” she instead told me she was making drinks and brushed me off. I get it, she’s young and ignorant as to how hospitality works. I get annoyed but not enough to keep going until I see her giggling in the back with one of her empowered as if us waiting with no service was a great joke at 8 something in the morning. You don’t like your job… fine… get over it and grow up or quit. As soon as she noticed I was watching her laugh it up she decided to stop and finish mixing the drink she had been mixing for quite a while. I asked to speak with her manager. Low and behold the manager was the employee she was just giggling with. After telling the manager what the issue was she responded they were understaffed with only three people working… yet five people were walking around in the back. And then she said they were busy making drinks for customers ordering online and in the drive thru. You need five people to make drinks for the drive thru while ignoring customers waiting inside??? Then she, like the other employee, just brushed it off as if she wasn’t actually the manager. Lol.. When I kept going I heard a comment from the mixed drink lady (STILL MIXING THE SAME DRINK…fake ass bartender) laughing again saying, “He’s still going.” Yes, I’m still going because your horrible manager essentially said the people outside are more important than the customers coming inside to order. That customers on the inside aren’t even worth telling, “Hold on, we’ll be right with you.” Never mind the fact that the mixed drink lady literally said to me it is better to order online than to come inside. Too much work for you all? What’s the point in having an inside area to order from if that’s the case? So I happily told the fake bartender she should quit the clown behavior and grow up. Finally, one of the five “understaffed” staff was at the register, and now that I think about it he was also roaming in the back not doing a damn thing the whole time. Horrible service. BEWARE!
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin around! Sucks cus it’s close to my house, but my drink is always wrong even AFTER the person taking my order repeats what I want. Food is always cold, stale, or wrong. I hate complaining to the workers about my food/drinks but I’m wasting my money here. I’d rather not go! I worked in food industry and my husband is a chef and we would NEVER make food orders this way. It’s a disgrace to customer service.
Just chose to leave and go to another place for coffee. Nobody else in line, but me, and a heavy set dirty looking man is seemingly doing nothing. He's even talking to me yet not taking my order.
Atmosphere: 1
Service: 1
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