They only gave me one fortune cookie. And I also was only given 1 soy sauce, I also only got the littlest littlest container as can be. I called up and complained to them. And I was told that they only give you one soy sauce unless you are to ask for more than that, And as you see there’s $15 fee to have $3 delivery
Atmosphere: 1
Food: 2
Service: 3
Serene Denny
Nice quite place to grab a bite to eat.
Atmosphere: 5
Food: 5
Service: 5
Justyna Ruiz
Just ordered the sesame combo and boneless spare ribs it was awful. The sesame sauce tasted like sweet and sour with sesame seeds on in. The ribs wrew chewy and rice is very bland and flavorless. It was my 1st and last time I will order from here. Only reason we git it from here in the 1st place cause my husband called the wrong Chinese restaurant. Leave it to men lol
Atmosphere: 3
Food: 1
Service: 3
Benny Rosario
As a Chinese food enthusiast I was under the impression that the food was basically similar but the JADE PALACE has no idea what shrimp in lobster sauce is (I have only had this about 500 times in my life time no joke) the shrimps were okay but the sauce was just water like the water that you just cooked the shrimps, I'm used to having shrimp in lobster sauce thick sauce with egg whites peas and what looks like chopped meat, but sauce I needed a straw ,sorry but never again you can only fool me ONE TIME.
Food: 1
Service: 2
Herb Stoller
This place is no longer a restaurant but take out joint. If you make the mistake of eating here be prepared for the worst service of your life.
Atmosphere: 2
Food: 3
Service: 1
Emily R.
The food was honestly very good, but there were a disturbing amount of fruit flies bothering us throughout the meal so much so that I lost my appetite
Wanda
Ordered Sesame Chicken Lunch. I truly tried to find an edible piece of chicken. Kept chewing & chewing and ended up with something like wood Pulp! Could not swallow. Ate some vegetable fried rice which lacked not only freshness, but flavor also. Disappointed to say the least. Wappingers Falls has numerous Chinese restaurants and all of them lack. Bummer.
Hannah Weiss
They always get my order right, despite special requests, and it’s always delicious. Definitely my favorite and go to Chinese food restaurant in the area.
Atmosphere: 4
Food: 5
Service: 4
smartreply11
???Absolutely disgusted! I ordered chicken and broccoli with the sauce on the side. Along with green beans. When I got back to work I finally had a chance to sit down and I open the chicken and broccoli and see a green worm! I turn the broccoli over more and see more worms and maggots. I called them and initially was told they don't give refunds. I went back the next day and showed them only then, would they refund me! How dare you ? as an establishment who is serving the public NOT wash your vegetables. Maggots in my food, I am very traumatized. You don't even deserve one star. And after I brought it to your attention you continued to serve customers and be open. Imagine if I had gotten the sauce on the food, I wouldn't have saw anything!! Tell your friends and family for their safety do not eat here!
Atmosphere: 1
Food: 1
Service: 1
Donald Kiernan
Do yourself a favor , just eat thereFood is great , delivery was fastThem Listening to what sauce you wanted with food , NOT goodThey assume not listen to what you want for saucesWill find a new restaurant after this
I've ordered from here twice. The second time was because I forgot about the first time. Both times they sent me pork fried rice instead of vegetable and put ground peanuts on top of my food when the special instructions clearly stated I was deathly allergic to peanuts, and they would kill me. If I could give negative stars I would because they clearly don't care if they kill a customer or not.
Food: 1
Abby M.
It has been a long time since we have been here. Always loved the food in the past, but our most recent visit was a huge disappointment. The food was so awful it was inedible. We will never return.
Larry Keshinover
Last night my family came to Jade Palace for dinner. It was a great experience. We ordered Peking Duck and steamed fish and other plates.Everything cooked was excellent. I previously worked near NYC Chinatown and this food in taste and preparation was identical. Not overloaded with salt and great flavor.This restaurant was truly a great dining experience.Also the bathrooms were immaculate.
Chuck B. Ihekwaba
Breaded fishThis restaurant reduced the size of fish it sells and instead breaded teeny cuts of fish with so much flour, fries or cooks the doughy bread to give the appearance of large chunks of fish, and gets away with the murder of the favorite fish with ginger and scallion.
Jeff Powers
Overall: disappointing on multiple fronts, I would not try this again. There are better options around. I’d give it 2.5 stars, but it’s certainly more of a 2 than a 3 if I have to choose.Delivery was on-time, but the food itself was lacking. I would not call this “authentic”, which is what other reviews say - I’ve had much better, and in my opinion more authentic, food elsewhere. Chicken lo mein was basically flavorless, tasted slightly sweet of anything. Chicken with cashews didn’t have much flavor and I’m not convinced about the “chicken” - some of it was full of fat and tendons, and other chunks I honestly think were tofu not chicken based on texture and shape of cut (perfect rectangle). Pineapple chicken was the best dish we had, sauce had some flavor and even slightly spicy and the chicken pieces were much better. That was the redeeming part of the meal. Egg roll had decent crunch but inside filling wasn’t very good and honestly I couldn’t even tell what it was.Useful info on portion sizing: their menu states “small/lunch” and “large” as sizes for dishes, rather than the much more common pint/quart sizing at Chinese restaurants. As best I can tell, their “small” is roughly a pint and “large” is roughly a quart. Hopefully that helps others know rough portion sizes.
They only gave me one fortune cookie. And I also was only given 1 soy sauce, I also only got the littlest littlest container as can be. I called up and complained to them. And I was told that they only give you one soy sauce unless you are to ask for more than that, And as you see there’s $15 fee to have $3 delivery
Atmosphere: 1
Food: 2
Service: 3
Nice quite place to grab a bite to eat.
Atmosphere: 5
Food: 5
Service: 5
Just ordered the sesame combo and boneless spare ribs it was awful. The sesame sauce tasted like sweet and sour with sesame seeds on in. The ribs wrew chewy and rice is very bland and flavorless. It was my 1st and last time I will order from here. Only reason we git it from here in the 1st place cause my husband called the wrong Chinese restaurant. Leave it to men lol
Atmosphere: 3
Food: 1
Service: 3
As a Chinese food enthusiast I was under the impression that the food was basically similar but the JADE PALACE has no idea what shrimp in lobster sauce is (I have only had this about 500 times in my life time no joke) the shrimps were okay but the sauce was just water like the water that you just cooked the shrimps, I'm used to having shrimp in lobster sauce thick sauce with egg whites peas and what looks like chopped meat, but sauce I needed a straw ,sorry but never again you can only fool me ONE TIME.
Food: 1
Service: 2
This place is no longer a restaurant but take out joint. If you make the mistake of eating here be prepared for the worst service of your life.
Atmosphere: 2
Food: 3
Service: 1
The food was honestly very good, but there were a disturbing amount of fruit flies bothering us throughout the meal so much so that I lost my appetite
Ordered Sesame Chicken Lunch. I truly tried to find an edible piece of chicken. Kept chewing & chewing and ended up with something like wood Pulp! Could not swallow. Ate some vegetable fried rice which lacked not only freshness, but flavor also. Disappointed to say the least. Wappingers Falls has numerous Chinese restaurants and all of them lack. Bummer.
They always get my order right, despite special requests, and it’s always delicious. Definitely my favorite and go to Chinese food restaurant in the area.
Atmosphere: 4
Food: 5
Service: 4
???Absolutely disgusted! I ordered chicken and broccoli with the sauce on the side. Along with green beans. When I got back to work I finally had a chance to sit down and I open the chicken and broccoli and see a green worm! I turn the broccoli over more and see more worms and maggots. I called them and initially was told they don't give refunds. I went back the next day and showed them only then, would they refund me! How dare you ? as an establishment who is serving the public NOT wash your vegetables. Maggots in my food, I am very traumatized. You don't even deserve one star. And after I brought it to your attention you continued to serve customers and be open. Imagine if I had gotten the sauce on the food, I wouldn't have saw anything!! Tell your friends and family for their safety do not eat here!
Atmosphere: 1
Food: 1
Service: 1
Do yourself a favor , just eat thereFood is great , delivery was fastThem Listening to what sauce you wanted with food , NOT goodThey assume not listen to what you want for saucesWill find a new restaurant after this
Food: 4
Service: 1
Restaurantji Recommends
I've ordered from here twice. The second time was because I forgot about the first time. Both times they sent me pork fried rice instead of vegetable and put ground peanuts on top of my food when the special instructions clearly stated I was deathly allergic to peanuts, and they would kill me. If I could give negative stars I would because they clearly don't care if they kill a customer or not.
Food: 1
It has been a long time since we have been here. Always loved the food in the past, but our most recent visit was a huge disappointment. The food was so awful it was inedible. We will never return.
Last night my family came to Jade Palace for dinner. It was a great experience. We ordered Peking Duck and steamed fish and other plates.Everything cooked was excellent. I previously worked near NYC Chinatown and this food in taste and preparation was identical. Not overloaded with salt and great flavor.This restaurant was truly a great dining experience.Also the bathrooms were immaculate.
Breaded fishThis restaurant reduced the size of fish it sells and instead breaded teeny cuts of fish with so much flour, fries or cooks the doughy bread to give the appearance of large chunks of fish, and gets away with the murder of the favorite fish with ginger and scallion.
Overall: disappointing on multiple fronts, I would not try this again. There are better options around. I’d give it 2.5 stars, but it’s certainly more of a 2 than a 3 if I have to choose.Delivery was on-time, but the food itself was lacking. I would not call this “authentic”, which is what other reviews say - I’ve had much better, and in my opinion more authentic, food elsewhere. Chicken lo mein was basically flavorless, tasted slightly sweet of anything. Chicken with cashews didn’t have much flavor and I’m not convinced about the “chicken” - some of it was full of fat and tendons, and other chunks I honestly think were tofu not chicken based on texture and shape of cut (perfect rectangle). Pineapple chicken was the best dish we had, sauce had some flavor and even slightly spicy and the chicken pieces were much better. That was the redeeming part of the meal. Egg roll had decent crunch but inside filling wasn’t very good and honestly I couldn’t even tell what it was.Useful info on portion sizing: their menu states “small/lunch” and “large” as sizes for dishes, rather than the much more common pint/quart sizing at Chinese restaurants. As best I can tell, their “small” is roughly a pint and “large” is roughly a quart. Hopefully that helps others know rough portion sizes.