Franico's Pizzeria & Restaurant - Warwick NY

They got our order wrong and when we called to ask for a refund they yelled at us on the phone

Lovely owners warm friendly. Authentic and delicious pizza
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Atmosphere: 5

Food: 5

Service: 5

Ordered a pie with half mushroom half pepperoni which is considered one topping for $3 but charges me $6 for 2 ???.Charged me $20 for the pie and it says $18 on the menu.So $20 plus $6 and 4 cans of soda equals $41.60 which he told me $40 even with an included 15% gratuity for bringing the pie to the table outside.1 pie half pepperoni half mushroom 4 cans of soda equals $41.60 with gratuity.I would have taken the pie to the table myself to save the 15%.Final conclusion: overcharged $5 plus 15% equals a total overcharge of approximately $9.Bill should have been $32.60 tax included.Gratuity is not clear online or on the paper menu .

Atmosphere: 1

Food: 1

Service: 1

Pizza was absolutely delicious! Came out fast, hot, so tasty, and the owner who helped us couldn't have been friendlier. We will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Best pizza and garlic knots in town. The sauce is amazing!

Atmosphere: 5

Food: 5

Service: 5

I think they have the best pizza in the area and their prices are better than most of the other places. We often get heroes and pasta as well and have never been let down. The owner is a vivacious character and an absolute gem.

Recommended dishes: Garlic Knots, Cheese Pizza, Mozzarella Sticks

Nick is Awesome

I was getting my Italian from Planet Pizza for years. Till I grabbed a slice here!

This place offers real authentic Italian food made to order with quality ingredients at a really good price.

I ordered a white pie with broccoli and garlic, which was a work of art end of itself.

A meatball mushroom pie & a chicken parm dinner.

Mind = blown.

I found my new home!

Atmosphere: 5

Food: 5

Service: 5

It's funny that my comments disapared.
It was how Rude the owner is, like if delivery guys are a step down from other humans.
I also comment on his customers are eating cheese from his floor.
Tray of cheese fell down and was not thrown away, insted it's in your pizza.

Atmosphere: 3

Service: 1

First and last time ordering here, when I arrived I was yelled at for ordering off the slice app, he said they take to much money from him, I tried to laugh it off and say it was quick and easier for me, he then yelled again that he didn’t care and tossed my box of pizza on the counter. The pizza was not good, very bland and over priced for the size it was, never again!

Atmosphere: 1

Food: 1

Service: 1

Niko the owner is an acquired taste either you love him or hate him and personally I love him. The food is fantastic and reasonably priced and the pizza is easily the best in and around Warwick and at least half to double the size of Benitos pizza. the place gets a bad rep for Niko yelling a lot but he shows all the love in the food

Atmosphere: 5

Food: 5

Service: 5

Never had such horrible service in my life. Literally walked in the door and was being yelled at by the guy behind the counter. When going to ask a question, he yelled at me to go sit down, saying “you don’t speak English?!” I was just trying to confirm if he knew what I was there for because I was picking up an order already placed. Then he proceeded to yell at any other customer that walked in the door, telling them to hurry up and tell him what they wanted. When the confused customers paused to look at each other, unsure how to handle the rude service, he started saying “so nobody talks?“

Service: 1

NOT GOOD. DON'T WASTE YOUR MONEY. TWO TOPPING PIZZA & 2 PELLEGRINO FOR

ZERO STARS FOR THIS PLACE AND the owner is so RUDE.
He overcharged and his prices don’t match the Menu. Shame on YOU.
AND I CALLED BACK TO GET THE PRICES AND he said this is it and hung up the phone on me. Stated “ you already paid, leave me alone now”.

Atmosphere: 1

Food: 1

Service: 1

Terrible experience! Asked if they deliver and was screamed at and told who is delivering at thus time of night(9:00) then hung up on. What is the anger! Your food is not that good