This is the last straw. I’ve always had issues with the order. Either they ignore my instructions or they give me the wrong one. Today, they gave me half a cup, and I only found out when I was ready to drink it. Times are hard, and spending over five dollars for a small cup of coffee is unreasonable. You shouldn’t be given half a cup.
Atmosphere: 5
Food: 2
Service: 4
Steven Schiraldi
This is easily the slowest dunkin in the Hudson Valley area. You’re waiting at least 10 minutes for your order, no matter how busy or slow. Then they have about a 45% success rate of getting your order right. I live in Washingtonville and I would rather drive to Montgomery.
Atmosphere: 3
Food: 3
Service: 2
Erick Nirka
Lowkey just want my money back….. thanks guys.. they couldn’t even remember we paid for our order. Then when we got to the window made us repeat our whole order. Lowkey someone cashapp me my money back.
Atmosphere: 1
Food: 1
Service: 1
Kaylee Pereira
The employees are so rude and the drinks tasted horrible. The cups were handed to me with the ingredients on the outside, it was so sticky. The advertisements are also old so when I went to order, the employee cut me off when telling me the drink was discontinued. This was at around 2pm.
Atmosphere: 1
Food: 1
Service: 1
Wrex Sti
Today's date October 24, 2025 time 0900 hours after my wife paid for her order. The young lady at the drive-thru thought it was ok for her to close the window and make fun of my wife's name. It gets better, ready. She proceeded by yelling her colleagues (She's Hispanic, the order is for a Spanish lady, what kind of name is that, what the hell blahhhhh) a costumer inside of the establishment got offended by her comments. It is 2025 lets do better.
Atmosphere: 1
Service: 1
Sam R
Unsure what the point if this dunkin is. No one can go inside after 2. The place closes by 7. Everytime I come on my way home from work the line is always over a 20 minute wait with the drive through backed to the street because the inside isnt open.
bryan hockenberry
As a lot of reviews state there was no public restrooms at this particular dunkin' donuts. Unless something has changed about the NYS health code I thought public establishments that serve food and beverage and have seating for customers to sit, needed to have a public restroom. Not sure if this has changed but it is a very good reason that I don't stop here anymore
Atmosphere: 3
Food: 4
Service: 1
Isabella
to be so honest, no one literally came up to the front to ask me what i want to order at all. i went to the register to order a caramel craze and a cinnamon whatever donut for my friend but guess what? no one came up at all. even the workers are so rude too, at this point they’re ragebaiting 💔 but yeah, that was my experience i genuinely despise the employees.
Atmosphere: 1
Food: 4
Service: 1
N L
Need a revamp.
Atmosphere: 1
Food: 3
Service: 3
Wilson \u0026 Irais Soto
No public restrooms makes total sense. But no restrooms for paying customers makes no sense at all.
Decent location but horrible employees, don’t even have a bathroom … 🤷♂️
Atmosphere: 4
Food: 3
Service: 3
Tommy Williams
Staff was terrible. Very rude. Came in and asked for my order nicely. They all had attitude.
Atmosphere: 1
Food: 1
Service: 1
Madeline G. Brennan
I’ve always had a poor experience at this dunkin. Give you the wrong food, put no cream cheese on your bagel, then try to charge you when you tell them it’s wrong. The customer service is terrible and you can just tell that they don’t care for their business here at all. They redo it, knowing that a bunch of kids come here after school, and took out more than half of the seats but then to take out the bathroom. Clearly these people are just dumb.
Chuck R
No bathrooms slow service food ok . Both former bathrooms marked EMPLOYEES ONLY
Atmosphere: 1
Food: 2
Service: 2
Carlos Pereira
We stopped at this Dunkin’ and bought a coffee and asked to use the bathroom. To my surprise they don’t offer a bathroom to customers. They have one for the employees, but they refused to let us use it even after I purchased something. We were very disappointed: My wife really needed a bathroom. Not cool Dinkin.
This is the last straw. I’ve always had issues with the order. Either they ignore my instructions or they give me the wrong one. Today, they gave me half a cup, and I only found out when I was ready to drink it. Times are hard, and spending over five dollars for a small cup of coffee is unreasonable. You shouldn’t be given half a cup.
Atmosphere: 5
Food: 2
Service: 4
This is easily the slowest dunkin in the Hudson Valley area. You’re waiting at least 10 minutes for your order, no matter how busy or slow. Then they have about a 45% success rate of getting your order right. I live in Washingtonville and I would rather drive to Montgomery.
Atmosphere: 3
Food: 3
Service: 2
Lowkey just want my money back….. thanks guys.. they couldn’t even remember we paid for our order. Then when we got to the window made us repeat our whole order. Lowkey someone cashapp me my money back.
Atmosphere: 1
Food: 1
Service: 1
The employees are so rude and the drinks tasted horrible. The cups were handed to me with the ingredients on the outside, it was so sticky. The advertisements are also old so when I went to order, the employee cut me off when telling me the drink was discontinued. This was at around 2pm.
Atmosphere: 1
Food: 1
Service: 1
Today's date October 24, 2025 time 0900 hours after my wife paid for her order. The young lady at the drive-thru thought it was ok for her to close the window and make fun of my wife's name. It gets better, ready. She proceeded by yelling her colleagues (She's Hispanic, the order is for a Spanish lady, what kind of name is that, what the hell blahhhhh) a costumer inside of the establishment got offended by her comments. It is 2025 lets do better.
Atmosphere: 1
Service: 1
Unsure what the point if this dunkin is. No one can go inside after 2. The place closes by 7. Everytime I come on my way home from work the line is always over a 20 minute wait with the drive through backed to the street because the inside isnt open.
As a lot of reviews state there was no public restrooms at this particular dunkin' donuts. Unless something has changed about the NYS health code I thought public establishments that serve food and beverage and have seating for customers to sit, needed to have a public restroom. Not sure if this has changed but it is a very good reason that I don't stop here anymore
Atmosphere: 3
Food: 4
Service: 1
to be so honest, no one literally came up to the front to ask me what i want to order at all. i went to the register to order a caramel craze and a cinnamon whatever donut for my friend but guess what? no one came up at all. even the workers are so rude too, at this point they’re ragebaiting 💔 but yeah, that was my experience i genuinely despise the employees.
Atmosphere: 1
Food: 4
Service: 1
Need a revamp.
Atmosphere: 1
Food: 3
Service: 3
No public restrooms makes total sense. But no restrooms for paying customers makes no sense at all.
Restaurantji Recommends
Decent location but horrible employees, don’t even have a bathroom … 🤷♂️
Atmosphere: 4
Food: 3
Service: 3
Staff was terrible. Very rude. Came in and asked for my order nicely. They all had attitude.
Atmosphere: 1
Food: 1
Service: 1
I’ve always had a poor experience at this dunkin. Give you the wrong food, put no cream cheese on your bagel, then try to charge you when you tell them it’s wrong. The customer service is terrible and you can just tell that they don’t care for their business here at all. They redo it, knowing that a bunch of kids come here after school, and took out more than half of the seats but then to take out the bathroom. Clearly these people are just dumb.
No bathrooms slow service food ok . Both former bathrooms marked EMPLOYEES ONLY
Atmosphere: 1
Food: 2
Service: 2
We stopped at this Dunkin’ and bought a coffee and asked to use the bathroom. To my surprise they don’t offer a bathroom to customers. They have one for the employees, but they refused to let us use it even after I purchased something. We were very disappointed: My wife really needed a bathroom. Not cool Dinkin.
Atmosphere: 2
Food: 2
Service: 1
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