Ciccino's Pizzeria & Restaurant

Wow pizza and wings were told they are 54 dollars for a sheet pizza deal and we ended up with 154 dollar bill never come back to this place...

Atmosphere: 1

Food: 2

Service: 1

Delicious food and fast service

Atmosphere: 5

Food: 5

Service: 5

We decided to order out and we haven’t I’m a while from them. First upon delivery there was a mix up but the manager took care of it right away. My daughter’s strip steak was cooked well but was awfully grizzly. And my husbands Philly Cheesesteak sub wasn’t good at all. He had to throw out the second half and barely finished the first due to the amount of grease that was dripping…the roll was completely soggy. He usually only gets this when we order and it’s always been very good. And let me reiterate we usually always have a good experience when ordering out from them but tonight surely was a disappointment

Food: 2

True NY pizza, always a great experience coming here

Atmosphere: 5

Food: 5

Service: 5

Wait staff was fantastic, food was great, a place I'd return to for the quality and size of their dinners here, a doggie bag will be recommended unless you REALLY have a appetite. 😊

Atmosphere: 5

Food: 5

Service: 5

We used a Gift Certificate won on The Wall for a Tuo Gusto pizza. It all starts with the aroma of fresh garlic in the air. I order the pizza and my wife gets chicken, meatballs, and pasta. They start us off with a warm loaf of bread and some garlic dipping sauce. My only complaint is that they did not give us enough sauce. DELICIOUS. The food was delish and seasoned nicely. The GC did its job because we will be back!!!

Fantastic service wonderful food great choices and a spacious atmosphere...

Great food 🥰🥰 The chicken wings calzone and fried mushrooms

I have been ordering from Ciccinos for years and have usually always had great service and food.
I will not be ordering from them ever again after what happened today.
I ordered an extra large pizza online. I usually order online because it is easier than trying to place a phone order because the lines are always busy and they put you on hold for a while. I understand it’s busy and order online to avoid that.
The pizza came he opened the box and the entire pizza was slid to one side more than half of the pizza is ruined and folded up. It looked like half of a pizza.
I called asked to please speak to a manager. Sal answered and I explained what happened. He said ok you can either keep the pizza or throw it out and I will send you another one.
I took a picture of the pizza so no one would think I was lying as proof of the $42 messed up pizza. Again I was not angry just let them know and he offered to make it right no big deal.
The delivery driver comes back after about an hour with a new pizza. I said hi you can just leave it on the table (I didn’t want my dog getting out) he says no I need the other pizza back. I said he told me to keep or throw away the other pizza and he was sending me a new one. The delivery driver acted mad and was not nice to me acted like I was lying or something. I have no reason to lie and I was going off of what I was told on the phone by the owner. I told him to forget about it and take it back. I’m not arguing about a mistake that was not mine. I’m not arguing about food that was paid for and not delivered properly maybe by this same driver who knows maybe the driver was angry at me for having called I’m not sure nor do I care at this point I’ve had it with the whole nightmare. What I do know is I won’t ever be ordering from Ciccinos again after this nightmare.
Edit to add I did call back the owner now states he did not tell me to keep or throw away the pizza be he would send me a new one. Ok man so nice now accuse me of lying basically sure. Who would think ordering a pizza would be this much a problem 🙄
I straight up said listen what do you think I’m lying I took a picture of the pizza in the condition we received it in I have no reason to lie about it nor would I lie about it. And not once did he even attempt to apologize until I finally said it does not matter I won’t ever come there again I will not be ever ordering from Ciccinos again so don’t worry about it. Then says to me do you want me to credit your account. Again NO I will NOT ever order from or come there again. We usually order from there one or two times a week. And most orders we make are about $75 each.

Best location! Great pizza, wings and stramboli!

I travel from Watkins Glen to Mexico, New York bi-monthly and happened to go throught Waterloo,so stopped to get a take out pizza for the family and it's the best pizza we've ever had. It has become a regular stop. Great pizza

Nothing bad to say at all ..pizza was very good

Stopped by after the wineries before we started our long drive home and I'm so glad we did. Delicious pasta and probably the best pizza we've ever had! Great service also! Will definitely stop by again when we're in the area.

Order food at 4:02 Sal( the owner) says it takes 15 min to cook so the food sat for 30 min before arrival to my house and it’s less than lukewarm warm! Spent 50 dollars and he only wants to credit me 5 dollars or come pick up food and drop off new stuff 🤔 cause that will take another hour! Shameful and disgusting! Highway robbery!! So sad this establishment used to be so good too and lately it just sucks

I ordered a buffalo chicken finger sub and got a chicken finger sub. Not the first time order had been wrong.