TwinSpires SportsBook at del lago Resort & Casino
1133 NY-414, Waterloo
(315) 946-1777
Recent Reviews
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Food and service were very good. Beer selection has greatly degraded over the past month. Local breweries that used to included are no longer available at the bar. Need to get New York state IPA's.
Not a fan of the new menu! Many favorites missing, Oriental Salad, Caesar Salad, Pepperoni flatbread pizza, Ruben sandwich 🥹 Ashley and Jean are outstanding!
It's not really a place I would go out of my way to go to. Food selections were mehh.
Service was terrible...very slow.....and chaotic. Food arrived lukewarm, but by then we just wanted OUT!
If there is a concert at the casino the restaurant has a limited menu which we were not informed about.
The service was lacking. The BBQ cowboy burger had very little BBQ on it. Unfortunately our waitress never came back during our whole meal to ask how it was or if we needed anything. When she did finally come back she had the bill and when we asked for more water, as our cups were empty by this time she disappeared. After 10mins of waiting on water we went to the bar to get a refill. Food was ok but it's not something I will be craving anytime soon.
Service and food delivery was very slow. Waited 10min for our drinks and 45 min for tacos and onion rings and fries. Will not visit again
Food was cold. Service was subpar. Design wasn't conducive to watching the TVs which is pretty much the reason for a spots bar. Drink tasted watered down.
It's ok. Food is nothing to fancy or special. I think they need more wait staff because our waitress was so busy. She was nice but she was sometimes no where is sight (or any waitress) and didn't check on us.
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: Grand Nachos
We had a great server (Brendan). The wait time was ridiculous even though we reserved a table. Finally a passerby worker told us to sit where we wanted (several tables were open). Just very disorganized however our server was the best so far. He was very attentive . It's a great place just need more employee's.
Restaurantji Recommends
This was a disappointing dining experience.  While it's great to have the sports bar atmosphere, they really fall short in terms of being a restaurant. The food is fine, but it's hard to get past the fact that drinks are served in plastic cups and the plastic utensils and tiny paper napkin come in pre-packaged plastic bag. It felt like we were at a stadium or in a food court, not in a restaurant.
False advertising we went online and looked at your dinner menu. The waitress explained to us that oh sorry we're short of weight staff so we can't serve all the items on the menu and it was a very small bar menu. My Caesar salad was horrible. They used all of the tough parts of the Romain lettuce that are on the very end, the chicken was horrible. You asked my opinion so here you go.
The full menu is not available on nights there is a show. No where is this stated on the website. Had we known this we would have eaten elsewhere. By the time we were informed of this it was too late to go somewhere else except the food court. The food was average at best.
Super glad we made reservations for the night of the show or it would have been an hour long wait time. The menu was quite limited, but our food was still good. Service was pretty quick. The dining are was kept pretty clean. The prices were a bit expensive for what you got but sodas were free so that was nice. Overall we were happy.
We did not like the limited menu after 4pm. There was no place to get a real meal. Had to settle for burgers and grilled cheese. We had a show last night and we stayed at the hotel. Very limited and to boot, the waitress handed us the check and never asked us if we wanted desert. The receptionist was not very friendly either. But it's surprising that there is such limited food choices and unfortunately the buffet never returned.
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