Terrible service. I don’t let peoples ignorance get to me. As much as my pride wants to jump back I know there’s power in calm. I’d never be pressed enough for DD, to come to this location again.
Service: 1
Deb W
Placed a mobile order to pick up in drive thru. Line was ridiculous and clients were waiting forever to get even place their order. I left the drive thru line and walked in. There was a couple ahead of me. I told the cashier I had a mobile order and she said the drink was ready but the food was still being worked on. While I waited, I watched more and more people leaving drive thru - some of which must have been mobile orders they paid for as the line was so long. The windows and doors were filthy and when my food finally came out it was cold. There were at least 10 orders sitting at the drive thru waiting to be picked up that were equally as cold.
Atmosphere: 1
Food: 2
Service: 1
Max Mitchell
They messed up my coffee order by not adding the flavorings that I clearly told them
Atmosphere: 2
Food: 2
Service: 4
Stacy Stein
No doughnut holes no doughnuts please tell me how this Dunkin never has doughnuts. I went 3x since they have opened.I live nearby and each time I went no doughnuts no holes! I was in disbelief the first time and went inside what a dirty filthy mess for a new store floors were disgusting trash can inside and out overflowing.The second time I went the lady on the intercom tells me she's the only person running the store and all the online app ordering took all the doughnuts. Whom ever is the franchise owner of this store I highly recommend to get management that is well trained. Get staff that can actually work not play with their cell phone and prioritize customer service. Most of all provide the food you advertise. If I could give zero stars I would!
CC
Fly in my drink
Atmosphere: 1
Food: 1
Service: 1
Autumn Horst
OK experience, but will definitely check out other Dunkin‘s before this location… the drive-through cashier laughed and laughed and could hardly take my order. Then he told me to pull up to the next window to pick up .There was no cars behind me.,And I waited 20 minutes just for a cold drink!
Atmosphere: 2
Food: 4
Service: 1
Karen Joslyn
Sloooowww service!
Atmosphere: 2
Food: 2
Service: 2
Rose McGrath
Waited 16 minutes for a bagel. Service has been slow every time I've stopped at this one, but this time was absolutely ridiculous.
Food: 3
Service: 1
Zach Cox
Ordered two wraps…the first was still cold with frozen egg and all contents were just inside of the bag without even being assembled….the second had dirty napkins inside of the wrap itself….just get your coffee fix from the loves gas station
Atmosphere: 3
Food: 1
Service: 3
Marcia Burkholder
I order ahead and still wait a long time waiting everytime!
Over charged for a bagel and cream cheese then argued about it, then the manager kept saying I was wrong until I pursued it then they admitted there was an over charge! Duh
Atmosphere: 3
Food: 3
Service: 2
Aaron O'brien
Nice coffee!!
Melissa Drexler
I'll be fair. The service was decent - so the the two women we interacted with were nice enough, but our order was not correct. They did however give us an extra drink we did not order, I don't think they did that on purpose, I think it was just another fumble. The donuts were about the worst I've ever seen. Not even what we ordered nor what she said they had available. I'm not gonna waste the junk calories on them. Sigh. So we were expecting a glazed, sour cream, 2 strawberry, double chocolate, Boston cream and old fashion.
Atmosphere: 2
Food: 2
Service: 3
julia
Lady working was very nice and made the drinks super fast!
Atmosphere: 5
Food: 5
Service: 5
Tammy Goutermout
The only employee on duty and the girl was amazing with a great attitude doing all drive thru, making food and doing the counter and had the best attitude!!!
Terrible service. I don’t let peoples ignorance get to me. As much as my pride wants to jump back I know there’s power in calm. I’d never be pressed enough for DD, to come to this location again.
Service: 1
Placed a mobile order to pick up in drive thru. Line was ridiculous and clients were waiting forever to get even place their order.
I left the drive thru line and walked in. There was a couple ahead of me. I told the cashier I had a mobile order and she said the drink was ready but the food was still being worked on.
While I waited, I watched more and more people leaving drive thru - some of which must have been mobile orders they paid for as the line was so long. The windows and doors were filthy and when my food finally came out it was cold. There were at least 10 orders sitting at the drive thru waiting to be picked up that were equally as cold.
Atmosphere: 1
Food: 2
Service: 1
They messed up my coffee order by not adding the flavorings that I clearly told them
Atmosphere: 2
Food: 2
Service: 4
No doughnut holes no doughnuts please tell me how this Dunkin never has doughnuts. I went 3x since they have opened.I live nearby and each time I went no doughnuts no holes! I was in disbelief the first time and went inside what a dirty filthy mess for a new store floors were disgusting trash can inside and out overflowing.The second time I went the lady on the intercom tells me she's the only person running the store and all the online app ordering took all the doughnuts. Whom ever is the franchise owner of this store I highly recommend to get management that is well trained. Get staff that can actually work not play with their cell phone and prioritize customer service. Most of all provide the food you advertise. If I could give zero stars I would!
Fly in my drink
Atmosphere: 1
Food: 1
Service: 1
OK experience, but will definitely check out other Dunkin‘s before this location… the drive-through cashier laughed and laughed and could hardly take my order.
Then he told me to pull up to the next window to pick up .There was no cars behind me.,And I waited 20 minutes just for a cold drink!
Atmosphere: 2
Food: 4
Service: 1
Sloooowww service!
Atmosphere: 2
Food: 2
Service: 2
Waited 16 minutes for a bagel. Service has been slow every time I've stopped at this one, but this time was absolutely ridiculous.
Food: 3
Service: 1
Ordered two wraps…the first was still cold with frozen egg and all contents were just inside of the bag without even being assembled….the second had dirty napkins inside of the wrap itself….just get your coffee fix from the loves gas station
Atmosphere: 3
Food: 1
Service: 3
I order ahead and still wait a long time waiting everytime!
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Over charged for a bagel and cream cheese then argued about it, then the manager kept saying I was wrong until I pursued it then they admitted there was an over charge! Duh
Atmosphere: 3
Food: 3
Service: 2
Nice coffee!!
I'll be fair. The service was decent - so the the two women we interacted with were nice enough, but our order was not correct. They did however give us an extra drink we did not order, I don't think they did that on purpose, I think it was just another fumble.
The donuts were about the worst I've ever seen. Not even what we ordered nor what she said they had available. I'm not gonna waste the junk calories on them. Sigh.
So we were expecting a glazed, sour cream, 2 strawberry, double chocolate, Boston cream and old fashion.
Atmosphere: 2
Food: 2
Service: 3
Lady working was very nice and made the drinks super fast!
Atmosphere: 5
Food: 5
Service: 5
The only employee on duty and the girl was amazing with a great attitude doing all drive thru, making food and doing the counter and had the best attitude!!!
Atmosphere: 5
Food: 5
Service: 5
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