Peppy's Ice Cream Shop
379 Waterloo Geneva Rd, Waterloo
(315) 856-3020
Recent Reviews
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Try the Blue Goo flavour burst, it's got a nice flavor
Atmosphere: 4
Food: 5
Service: 4
Great ice cream spot
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Ice Cream Cone, M&M Flurry, Banana Split
Employee obnoxiously refused to serve my son who is allergic to peanuts. Mind you he does oral immunotherapy, eats 4 peanuts a day, and is fine with cross contact with peanuts. We told the lady at the counter that our son is allergic to peanuts, sunflower, and egg, and asked if their soft serve had any of those ingredients. She replied “peanuts are everywhere” and were “on her hands” therefore she would not serve him. I still do not understand what was preventing someone employed in food service from washing their hands/putting on gloves, grabbing a clean scooper, or just verifying ingredients in their soft serve ice cream. We didn’t even get a chance to ask her to do these things because her words and attitude made it clear that she couldn’t be bothered to wash hands, not that she was in any way concerned about his safety. I do not expect anyone to go out of their way because of my son’s allergies. If she had simply said she didn’t feel comfortable serving him then I’d understand that as we’ve encountered such sentiments in the past. I have never encountered such obnoxious service regarding my son’s disability. Peppy needs to manage their employees better than this.
Atmosphere: 1
Food: 1
Service: 1
Great icecream!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: M&M Flurry
Try the Blue Goo flavour burst, it's got a nice flavor
Atmosphere: 4
Food: 5
Service: 4
Absolutely loved the blue berry ice cream
Atmosphere: 5
Food: 5
Service: 5
The ice cream is so good! The people at the window are very nice! highly recommend!
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream Cone, Cotton Candy, M&M Flurry, Banana Split
delicious ice cream, gave three stars because of sulky face employees
Atmosphere: 3
Food: 5
Service: 2
This place must have switched hands. The lady that took my order was beyond snotty. For 6 dollars my ice cream was half the size of Macs. Go to Mr. Twistees or Macs drive in for better ice cream, service, and money.
Atmosphere: 2
Food: 1
Service: 1
Amazing ice cream! ?
The (limited time )blueberry soft serve was very delicious!?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Hershey's hard packed ice cream and soft serve available. The counter person was courteous and quick with our order.
Atmosphere: 4
Food: 5
Service: 5
Delicious Sundays ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chocolate Ice Cream Cone, Banana Split
Great ice cream and generous servings.
Delicious soft serve ice cream! Friendly staff
Atmosphere: 5
Food: 5
Service: 5
It's ice cream time again! Yay!
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