Portico at del Lago Resort and Casino

1133 Ridge Road, Waterloo
(315) 946-1780

Recent Reviews

Sort by
Cedric

The service was amazing and the food came out perfect and worth the wait! Compliments to the entire crew for making the experience so pleasant 😊

Pat

Everything was great except for a lady at a neighboring table. She spoke so loudly that it was difficult to hear my husband and it was inappropriate for this type of restaurant. We were quite surprised that nobody on staff told her to use an “inside” voice.

Terry

The food was absolutely phenomenal and our waitress was absolutely wonderful and attentive. Great all around meal and experience.

Ariel

The surf, turf, and earth was delicious. I ordered my steak medium rare, it was perfectly cooked, tender, and easy to cut through. I got the S'mores dessert, as well. I was pleasantly surprised at how big it was! The quality of the food was worth every penny!

Genie

The restaurant had an elegant ambiance. The staff was very friendly, attentive and professional. The food was amazing!! Everything was delicious.

Douglas

3rd time dining there went to order the king crab and again not available ridiculous when its on the menu it should be avaliable every single time they dont have it we ordered scallops they were horrible

Sandra

Always, always, ALWAYS wonderful! From the host Renee to our favorite waitress Kellye to the amazing food!! Love it there!!!

Katie

Food was delicious and came out timely. Our waitress was great. She overheard us having a toast for a 50th birthday in our party and brought out a dessert after dinner which was a lovely surprise. The ambiance in the restaurant itself is nice but you do hear a lot of the casino noise. Overall would definitely recommend dining here.

Guy

The scallops were excellent. I had the osso bucco and was disappointed. It was beef shank instead of veal-and a heavy gravy vs seasoned juices from the veal. It was our anniversary and were told we had complimentary desserts but turned out it was for only one and were charged for the other.

Keith

Unfortunately we have had better at Portico. Most of our dinners were fine. One of our group had the veal special. Good flavor but you couldn't cut it with a hatchet. Toughest piece of veal I have ever seen. My ribeye was excellent. The scallops my wife got were good but only 5 and not that big.

Kevin

Wife and I each got a steak and potatoe side dish. My steak was ordered blue and came out closer to medium well. When I cut into it the waitress commented that it wasn't how I ordered it and offered a new one. The replacement was cooked properly, however the steak itself was not a great cut of ribeye and definitely not worth $65. The potatoes were a la cart and tasted like microwave instant potatoes. No mention of making the poorly cooked steak right. Final bill was $200 for two people. It was a very disappointing restaurant.

Christine & Steve

Great food and great service . We really enjoyed our dinner . It was our anniversary dinner and we received a complementary desert . We both appreciated that very much . Thank you In addition, it is a very pleasant atmosphere.

Gina

Portico has undeniably delicious food. The service is fantastic. Celebrated an anniversary and Alex made our whole experience special for us. Thank you!!

Rita

The atmosphere was delightful but the meat was very tough and difficult to chew. We told our server and she really didn't care and a lady in a red jacket came and asked us how it was and we told her about the meat. Her answer was that is to be expected as it was sirloin steak not filet. Again this was not a good answer for a $50 meal. Very disappointing!

Brenda

Our server, Amber(?) was great! The food was very good; possibly priced a bit high. The restaurant atmosphere was lovely.

Loading...

Portico at del Lago Resort and Casino

1133 Ridge Road, Waterloo, NY 13165
(315) 946-1780