Dunkin'
311 S Franklin St, Watkins Glen
(607) 535-7542
Recent Reviews
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Everyone behind counter was so polite, bagel wasn’t stale, makes good good visit
Atmosphere: 5
Food: 5
Service: 5
Stuff are very rude
Atmosphere: 1
Service: 1
Unsanitary. Bad food. Slow service. Definitely would not recommend.
Slow service people wandering around
Service: 1
One of the worst Dunkin franchise we visited. The service was super slow. There were flies flying around. And the servers were not even paying attention to the people lining up at the counter.
Atmosphere: 1
Food: 3
Service: 1
I ordered a medium iced cold brew with cold foam and 3 caramel, had to correct the caramel at the window and there was whip cream instead of cold foam on this. Disappointed because the last couple times I’ve come in the morning my order is always made incorrectly. I never have issues later in the day with my order
Atmosphere: 1
Food: 3
Service: 1
Awesome experience….I’ve read the bad reviews and have to say that it was not my experience at all. We visited on a Sunday morning during peak season- they were extremely crowded both in drive thru and walk in. They had about 10 people working and had a great system to make everything run smoothly and quickly. Quality was not compromised at all. They have definitely stepped up their game from the reviews I’ve read.
Atmosphere: 5
Food: 5
Service: 5
Ordered a medium iced macchiato with almond milk extra caramel and whipped Cream and almond milk, I got a medium iced macchiato with regular milk extra caramel whipped cream and old espresso. 10/10 do NOT recommend. I was a manager at the painted post location for about 2 years and am utterly disgusted with my experience at this location.
Atmosphere: 1
Service: 1
Drive thru is SLOWWWWWWWW......
Service: 1
It's DD.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Consistency as of lately has been less than desirable. Food quality has lacked, drink quality is rushed and therefore lacks as well. Employees are hit or miss. Unsure if lack of training or understaffing, but quality control is definitely needed.
Atmosphere: 5
Food: 2
Service: 3
This DD is always busy! But this service was quick and they were friendly.
Atmosphere: 4
Food: 3
Service: 4
Very good drinks & éclairs !
Atmosphere: 5
Food: 5
Service: 5
Waited over an over hour for door dash and part of our order was missing / incorrect. They didn't answer the phone when I called.
Atmosphere: 1
Food: 1
Service: 1
Found this to be very clean, freindly with a nice atmosphere.
Atmosphere: 4
Service: 4
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