Dunkin'
311 S Franklin St, Watkins Glen
(607) 535-7542
Recent Reviews
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Seems a lot bitter since Ithey switched to on tap coffee
My favorite DD around. Super friendly staff, great customer service and very fast!!
Used to get donuts and coffee all the time the donuts are horrible here this is the only dunkin I've seen who used what seemed to be hamburger rolls in a way for donuts they leave them in the case all day and don't bother changing them out definitely won't eat her any more
Whole order was wrong.
Can y'all please update the app on your side? There's no actual donut listing only donut holes
America thrives on Duncan not really not anymore. They close at 5 PM. They open up at 5 AM. What about that night person that goes to work at eight or 9 o’clock at night and comes home 4:00 in the morning, thank God for barn dairy
Coffee did not taste good. Ordered a totally different sandwich than what I got. Already drove away before I noticed. The last few times going there the staff was not very friendly. At least try to fake smile for people. This used to be my favorite Dunkin 5 years ago, but for me it has turned south in recent years.
Atmosphere: 3
Food: 2
Service: 2
Fast and friendly service.
Food: 5
Service: 5
Fast and quick. Employees are nice
Atmosphere: 5
Food: 5
Service: 5
I stopped into the lobby to place an order around 10am on 10/19, a Saturday morning. The place was completely packed, with a drive thru line wrapped into the street. Their espresso machine was down (seemed to have just happened), and they had multiple upset (and might I add, impatient) customers. The gentleman running the register was incredible. He maintained his composure and remained so patient with all of the customers and all of the employees behind the counter. I respect that so much! I got a blueberry donut iced coffee + a caramel iced coffee, in place of a blueberry donut iced latte + iced caramel macchiato. Both turned out great for being our second option of the morning. Shoutout to the staff for their customer service, especially the person on register. I wish I would have gotten his name to give him a shoutout. Kudos! Love to see a fellow barista who wants to make someone’s day better, regardless of the troubles of coffee shop morning shifts.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went out of their way to make our experience a good one before we got back on the road. Best DD ever.
Atmosphere: 5
Food: 5
Service: 5
Haven’t had a correct order made for me once. I keep hoping for improvement unfortunately none made
Atmosphere: 2
Food: 2
Service: 2
No Baked options we were oven was not working since 2 days, no stirrer, staff busy and extremely rude
Overall not a good experience to share
Atmosphere: 1
Food: 1
Service: 1
Can be busy, use the app to order
Atmosphere: 5
Food: 5
Service: 5
Hot coffee and donuts but slow service.
Atmosphere: 4
Food: 4
Service: 3
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