Coffee did not taste good. Ordered a totally different sandwich than what I got. Already drove away before I noticed. The last few times going there the staff was not very friendly. At least try to fake smile for people. This used to be my favorite Dunkin 5 years ago, but for me it has turned south in recent years.
Atmosphere: 3
Food: 2
Service: 2
Kevin Morris
Fast and friendly service.
Food: 5
Service: 5
Smokedgold 28544
Fast and quick. Employees are nice
Atmosphere: 5
Food: 5
Service: 5
Haylee Sexton
I stopped into the lobby to place an order around 10am on 10/19, a Saturday morning. The place was completely packed, with a drive thru line wrapped into the street. Their espresso machine was down (seemed to have just happened), and they had multiple upset (and might I add, impatient) customers. The gentleman running the register was incredible. He maintained his composure and remained so patient with all of the customers and all of the employees behind the counter. I respect that so much! I got a blueberry donut iced coffee + a caramel iced coffee, in place of a blueberry donut iced latte + iced caramel macchiato. Both turned out great for being our second option of the morning. Shoutout to the staff for their customer service, especially the person on register. I wish I would have gotten his name to give him a shoutout. Kudos! Love to see a fellow barista who wants to make someone’s day better, regardless of the troubles of coffee shop morning shifts.
Atmosphere: 5
Food: 5
Service: 5
Niki Napier
Went out of their way to make our experience a good one before we got back on the road. Best DD ever.
Atmosphere: 5
Food: 5
Service: 5
Hollie Ann
Haven’t had a correct order made for me once. I keep hoping for improvement unfortunately none made
Atmosphere: 2
Food: 2
Service: 2
Vyshali Shankar
No Baked options we were oven was not working since 2 days, no stirrer, staff busy and extremely rude
Standard dunkin, freezing cold inside! Perfect to cool you off on a hot summer day.
Atmosphere: 5
Food: 5
Service: 5
William Powers
Terrible location. Drive-through is badly designed. Dangerous in and out parking lot. Staff are busy but ignore customers waiting to order.
Atmosphere: 2
Food: 2
Service: 2
Mariah Watts
The staff was friendly-ish. However, they are always trying to break down early so lights are always off an hour before close, everything is just everywhere, and coffee is bitter. Last time, they were pouring coffee out of an iced tea container. My whip cream and milk was curdled. So I'm glad I noticed before drinking anymore. They "couldn't" make my frozen coffee due to breaking down early. I always try to go to the one in Elmira 30 minutes away before coming home.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Iced Latte
Robert Mccann
Air conditioner has been down on my last two visits. So it's been down for some time. Floor has not been swept and moped sense God knows when.
Coffee did not taste good. Ordered a totally different sandwich than what I got. Already drove away before I noticed. The last few times going there the staff was not very friendly. At least try to fake smile for people. This used to be my favorite Dunkin 5 years ago, but for me it has turned south in recent years.
Atmosphere: 3
Food: 2
Service: 2
Fast and friendly service.
Food: 5
Service: 5
Fast and quick. Employees are nice
Atmosphere: 5
Food: 5
Service: 5
I stopped into the lobby to place an order around 10am on 10/19, a Saturday morning. The place was completely packed, with a drive thru line wrapped into the street. Their espresso machine was down (seemed to have just happened), and they had multiple upset (and might I add, impatient) customers. The gentleman running the register was incredible. He maintained his composure and remained so patient with all of the customers and all of the employees behind the counter. I respect that so much! I got a blueberry donut iced coffee + a caramel iced coffee, in place of a blueberry donut iced latte + iced caramel macchiato. Both turned out great for being our second option of the morning. Shoutout to the staff for their customer service, especially the person on register. I wish I would have gotten his name to give him a shoutout. Kudos! Love to see a fellow barista who wants to make someone’s day better, regardless of the troubles of coffee shop morning shifts.
Atmosphere: 5
Food: 5
Service: 5
Went out of their way to make our experience a good one before we got back on the road. Best DD ever.
Atmosphere: 5
Food: 5
Service: 5
Haven’t had a correct order made for me once. I keep hoping for improvement unfortunately none made
Atmosphere: 2
Food: 2
Service: 2
No Baked options we were oven was not working since 2 days, no stirrer, staff busy and extremely rude
Overall not a good experience to share
Atmosphere: 1
Food: 1
Service: 1
Can be busy, use the app to order
Atmosphere: 5
Food: 5
Service: 5
Hot coffee and donuts but slow service.
Atmosphere: 4
Food: 4
Service: 3
Busy, good service. Coffee is always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Restaurantji Recommends
Good food
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hash Browns
Standard dunkin, freezing cold inside! Perfect to cool you off on a hot summer day.
Atmosphere: 5
Food: 5
Service: 5
Terrible location. Drive-through is badly designed. Dangerous in and out parking lot. Staff are busy but ignore customers waiting to order.
Atmosphere: 2
Food: 2
Service: 2
The staff was friendly-ish. However, they are always trying to break down early so lights are always off an hour before close, everything is just everywhere, and coffee is bitter. Last time, they were pouring coffee out of an iced tea container. My whip cream and milk was curdled. So I'm glad I noticed before drinking anymore. They "couldn't" make my frozen coffee due to breaking down early. I always try to go to the one in Elmira 30 minutes away before coming home.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Iced Latte
Air conditioner has been down on my last two visits. So it's been down for some time. Floor has not been swept and moped sense God knows when.
Atmosphere: 1
Food: 5
Service: 3
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