Have been reading the reviews and they were all over the place— from very good to very bad, so I stopped in to satisfy my own curiosity. Easy on easy off of Sunrise Highway, so that is convenient. Parking lot is small but additional street parking is available. Quaint little building with a picnic table out front ( nice touch). The shop inside feels much bigger than it looks from the outside. Has a very cool vaulted ceiling with different deco throughout. There was a grab and go with the normal outsourced water bottles soft drinks and juices. They also had a case of their food items. Nothing in this food case made me want it. It didn’t look fresh, colors were bleeding into each other, Saran Wrap was stretched over items that just looked old and pale in color. In the foods defense I think it looked terrible due to the lighting. The lighting throughout was a cool-white, fluorescent type similar to fight scenes in the Matrix. The lighting did not compliment the food. I ordered a double espresso for myself and a cold brew for my wife. The woman ( I believe owner) was as most reviews indicated kind of cold. But as I started asking questions and speaking with her she opened up and spoke very professionally and polite. Her husband…… different story. He was in the back working the roasters and maybe digging ditches. He did not look like a happy guy, appeared to have the weight of the world on his shoulders. His aura sets the vibe in the store. Not inviting. My espresso was overly bold, chalky, chicory-ish and thick. The muddy taste stayed on my tongue all day, sorry not good. My wife’s cold brew was watery, weak, underwhelming in flavor and had an empty finish. While I did not have a great experience, I do think Sergi has potential. I love coffee shops and I truly hope they turn this around. If they look inward first I believe they can improve the food presentation and work on dialing the grinders in better. Good Coffee is the hook that brings customers in, they need to elevate their game a bit. I can’t give a recommendation at this time but I will continue to stop in and I look forward to writing a future positive review.
Atmosphere: 3
Food: 2
Service: 3
Corey Beanland
Worst customer service ever. The lady behind the counter was the rudest person I have ever encountered in a retail setting. I’m stunned at how nasty she was. No wonder why the place was empty at 8 o’clock in the morning. Coffee was subpar also.
Atmosphere: 1
Food: 1
Service: 1
Heather Romano
TERRIBLE, AWFUL SERVICE! I have passed this coffee spot so many times that I finally decided to stop in. I picked up a coffee and overnight oats. I asked how sweet the oats were (because I don’t like it too sweet) I also asked how many sugars she puts in bc I was going to ask for half the normal amount. The response I got from the woman behind the counter was a snicker and “I don’t know, how many do you want”. I am use to delis and Dunkin just putting a set amount in. She made me feel stupid for even asking. I then went to leave and asked for a spoon to eat my oats bc I would not be home for hours. She said very rudely that she didn’t have one. I said ok I have to return it then bc I don’t have anything to eat it and I was hungry. She told me……I MAKE EVERYTHING DIFFICULT! 🤣. I told her she was rude and to refund me. She told me to get the hell out! It’s no wonder it was dead in there! Absolutely NO CUSTOMER SERVICE. To be honest I prefer the coffee elsewhere. Will never be returning. After reading the reviews I see I’m not the only one to notice the lack of friendliness and customer service! I wasn’t going to write a bad review as I always think we never know what is going on in others lives…..until she told me to get the hell out of there! Well she should not be dealing with customers….suggestion to keep her in the back if you want your business to succeed!
Lisa Ann
The latte was great—smooth and well-made. However, the service felt a bit impersonal. A little more warmth from the staff would have made the experience even better.
Joshua Sechter
The short: This place is terrible, go elsewhere.
The long: This place is terrible, go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Roseann Frasson
Enjoy their Chai tea iced or hot always delicious.
Atmosphere: 5
Service: 5
Staci Sansolo
Coffee wasn’t that good. Selection was limited. And it’s a pretty big coffee shop and they have no bathrooms and we were stopping as out of towners on our way on a road trip. So could have given our money to Starbucks instead but wanted to support local. But had a child with me and still wouldn’t let us use the restroom.
Atmosphere: 3
Food: 1
Service: 1
Nina Kowalewska
Best coffee around! I get 2 bags of coffee every time I come from
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black and White Cookies
Danny Hayden
Ah, I have passed this coffee joint about 200 times to and from everywhere. Always wanted to stop but never had the time. Well today I was determined to stop, so I did. Entering the store it was very welcoming. They had pastries, all sorts of bottled drinks, a board with different sandwiches, and coffee.As I was scanning the coffee area I noticed only liquid flavors which I hate. Never had a good experience with them. I asked about creamers and they only had half and half. I was again disappointed. But I will willing to try because hey you never know. As usual, I hated it. I tried sipping it on and off and it was the same no matter how long I tried.I would much rather get a 7/11 coffee and day of the week. I'm a huge Tim Hortons fan and use the Keurig at home.So as far as this place, I was badly disappointed with the medium roast with hazelnut syrup.
Atmosphere: 5
Food: 1
Service: 4
ASJ KJ
Super cute. Drinks made to order. Fresh food and pastries. Well kept and clean. Worth stopping in.
Clean, well maintained coffee place with just the right amount of food, sweets, the ABSOLUTE BEST ESPRESSO anywhere!! I don't add anything to my double espresso and it's not bitter, just right,.. 5 stars all around!
Atmosphere: 5
Food: 5
Service: 5
Noah Kirchner
Coffee is mediocre at best. Older women behind the counter acts like your business is an inconveniences. Atmosphere is unwelcoming.
Have been reading the reviews and they were all over the place— from very good to very bad, so I stopped in to satisfy my own curiosity.
Easy on easy off of Sunrise Highway, so that is convenient. Parking lot is small but additional street parking is available. Quaint little building with a picnic table out front ( nice touch). The shop inside feels much bigger than it looks from the outside. Has a very cool vaulted ceiling with different deco throughout. There was a grab and go with the normal outsourced water bottles soft drinks and juices. They also had a case of their food items. Nothing in this food case made me want it. It didn’t look fresh, colors were bleeding into each other, Saran Wrap was stretched over items that just looked old and pale in color. In the foods defense I think it looked terrible due to the lighting. The lighting throughout was a cool-white, fluorescent type similar to fight scenes in the Matrix. The lighting did not compliment the food. I ordered a double espresso for myself and a cold brew for my wife. The woman ( I believe owner) was as most reviews indicated kind of cold. But as I started asking questions and speaking with her she opened up and spoke very professionally and polite. Her husband…… different story. He was in the back working the roasters and maybe digging ditches. He did not look like a happy guy, appeared to have the weight of the world on his shoulders. His aura sets the vibe in the store. Not inviting. My espresso was overly bold, chalky, chicory-ish and thick. The muddy taste stayed on my tongue all day, sorry not good. My wife’s cold brew was watery, weak, underwhelming in flavor and had an empty finish.
While I did not have a great experience, I do think Sergi has potential. I love coffee shops and I truly hope they turn this around. If they look inward first I believe they can improve the food presentation and work on dialing the grinders in better. Good Coffee is the hook that brings customers in, they need to elevate their game a bit. I can’t give a recommendation at this time but I will continue to stop in and I look forward to writing a future positive review.
Atmosphere: 3
Food: 2
Service: 3
Worst customer service ever. The lady behind the counter was the rudest person I have ever encountered in a retail setting. I’m stunned at how nasty she was. No wonder why the place was empty at 8 o’clock in the morning. Coffee was subpar also.
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE, AWFUL SERVICE!
I have passed this coffee spot so many times that I finally decided to stop in. I picked up a coffee and overnight oats. I asked how sweet the oats were (because I don’t like it too sweet) I also asked how many sugars she puts in bc I was going to ask for half the normal amount. The response I got from the woman behind the counter was a snicker and “I don’t know, how many do you want”. I am use to delis and Dunkin just putting a set amount in. She made me feel stupid for even asking. I then went to leave and asked for a spoon to eat my oats bc I would not be home for hours. She said very rudely that she didn’t have one. I said ok I have to return it then bc I don’t have anything to eat it and I was hungry. She told me……I MAKE EVERYTHING DIFFICULT! 🤣. I told her she was rude and to refund me. She told me to get the hell out! It’s no wonder it was dead in there! Absolutely NO CUSTOMER SERVICE. To be honest I prefer the coffee elsewhere. Will never be returning. After reading the reviews I see I’m not the only one to notice the lack of friendliness and customer service! I wasn’t going to write a bad review as I always think we never know what is going on in others lives…..until she told me to get the hell out of there! Well she should not be dealing with customers….suggestion to keep her in the back if you want your business to succeed!
The latte was great—smooth and well-made. However, the service felt a bit impersonal. A little more warmth from the staff would have made the experience even better.
The short: This place is terrible, go elsewhere.
The long: This place is terrible, go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Enjoy their Chai tea iced or hot always delicious.
Atmosphere: 5
Service: 5
Coffee wasn’t that good. Selection was limited. And it’s a pretty big coffee shop and they have no bathrooms and we were stopping as out of towners on our way on a road trip. So could have given our money to Starbucks instead but wanted to support local. But had a child with me and still wouldn’t let us use the restroom.
Atmosphere: 3
Food: 1
Service: 1
Best coffee around! I get 2 bags of coffee every time I come from
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black and White Cookies
Ah, I have passed this coffee joint about 200 times to and from everywhere. Always wanted to stop but never had the time. Well today I was determined to stop, so I did. Entering the store it was very welcoming. They had pastries, all sorts of bottled drinks, a board with different sandwiches, and coffee.As I was scanning the coffee area I noticed only liquid flavors which I hate. Never had a good experience with them. I asked about creamers and they only had half and half. I was again disappointed. But I will willing to try because hey you never know. As usual, I hated it. I tried sipping it on and off and it was the same no matter how long I tried.I would much rather get a 7/11 coffee and day of the week. I'm a huge Tim Hortons fan and use the Keurig at home.So as far as this place, I was badly disappointed with the medium roast with hazelnut syrup.
Atmosphere: 5
Food: 1
Service: 4
Super cute. Drinks made to order. Fresh food and pastries. Well kept and clean. Worth stopping in.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I found their prices for coffee expensive.
Atmosphere: 2
Food: 3
Service: 3
Clean, well maintained coffee place with just the right amount of food, sweets, the ABSOLUTE BEST ESPRESSO anywhere!! I don't add anything to my double espresso and it's not bitter, just right,.. 5 stars all around!
Atmosphere: 5
Food: 5
Service: 5
Coffee is mediocre at best. Older women behind the counter acts like your business is an inconveniences. Atmosphere is unwelcoming.
Atmosphere: 1
Food: 1
Service: 1
It was alright just seen better
Atmosphere: 5
Food: 5
Service: 5
It was alright just seen better
Atmosphere: 5
Food: 5
Service: 5
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