Dunkin'
3696 NY-43, West Sand Lake
(518) 712-5052
Recent Reviews
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I wasn’t going to write a review because I never do but this is the second time I asked for a a Plain bagel with “STRAWBERRY”cream cheese and I got plain cream cheese. I have to throw it out because I don’t like plain cream cheese. Two bagels wasted now. I’ll have to check my ordered next time I go.
Manager is very rude. Would not recommend this store. If the managers behavior is that unprofessional and immature, just makes you wonder how the rest of the store is ran. Many other Dunkin’s to choose from.
Atmosphere: 1
Food: 1
Service: 1
One of the slowest Dunks. Prepare for a minimum 15-20 minutes every time.
Food: 4
Service: 1
I love that this is my neighborhood Dunkin! Friendly workers, fresh selection of food & donuts, attention to details, get my large orders correctly and clean environment. They also decorate so well for the different seasons, it's so cute. I love it!
Atmosphere: 5
Food: 5
Service: 5
America runs on Dunkin!
If I were the owner / manager, I would not allow them to put up signs and get into the speaker and tell people in the drive through that they need 3-5 minutes before mobile order can be picked up. If you allow customers to pull up to the window, placing orders in real time, then it shouldn't matter when a mobile order is placed or picked up.
Yesterday I went to place an order and the app told me to wait until I was closer and then I placed the order by the high school, and the girl still gave me attitude ( took it as far to say, that's only thirty seconds down the road).
I'm not saying don't go to this location because there are some great workers here and I usually don't have any issues, but they've got to stop telling people we need 3-5 min for mobile orders as long as they're allowing people to pull up in real time and place orders.
Atmosphere: 5
Food: 5
Service: 1
Clean,
I always park and wait 3 minutes before going to the drive thru with my mobile order. Sign says wait 3-5 minutes. So then when I get to the speaker, they give me attitude and tell me to wait 5 minutes. Kind of insane considering by the time I receive my food, my order has been placed for 25 minutes.
Service: 1
Staff was friendly, even though it was busy when we ordered we still got our food correctly and quickly.
Atmosphere: 5
Food: 5
Service: 5
Everything was cold as usual.
Atmosphere: 4
Food: 1
Service: 4
Typically good
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Always friendly, quick & my coffees always on pointttt!
Atmosphere: 5
Food: 5
Service: 5
Fast service and friendly workers
Atmosphere: 5
Food: 5
Service: 5
They are clean and courteous. I enjoy the breakfast selection. My only qualm is at the drive thru when I order iced coffee and get hot, when I'm sure I said iced.
Atmosphere: 4
Food: 4
Service: 4
Handed me a hot coffee when I ordered iced. Didn't have time to have them remake it. How do you mess up a 1 item orde
Sorry, but the Dunkin near us, the egg in the sandwich tastes like bleach.
Atmosphere: 3
Food: 2
Service: 3
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