Staff is always friendly and Doreen at the front counter is always very nice.
Atmosphere: 5
Food: 5
Service: 5
D D
Manager is very rude. Place is dirty with cockroaches crawling and flies on baked goods. The manager is sloppy and dirty and treats customers like garbage. Customer service is horrible and the workers are also rude and ignorant. No please and thank you in this joint.I have also seen them go with the same glove from the register to clean the bathroom and then come back and handle food and lick the spoon after they make sandwiches. Stay away from this place worst the one on ridge in Lackawanna. By far the dirtiest Tim Hortons I've ever seen.
Atmosphere: 1
Food: 1
Service: 1
Fred Suchan
Dylan hailie great staff service ready soon I come in
Atmosphere: 5
Food: 5
Service: 5
Andrew Kuntz
Great coffee and service
Tammytj
I've enjoyed going to Tim Horton's since I've been a little girl and now I take both of my kids there. This location is always fast, efficient and has friendly staff.
Atmosphere: 3
Food: 4
Service: 4
Bob Bobb
Holy shit, I waited 20 min for icecap. Line wrapped up around the building. Place is too slow. They need to hire some better employees
Atmosphere: 1
Food: 5
Service: 1
Isabella Morcelle
The ladies working here are amazing! They were in the middle of cleaning their smoothie machine and put everything on hold to make my grandmother her smoothie.
Atmosphere: 5
Food: 5
Service: 5
Bvv Bvv
Super slow,flys on donuts
Atmosphere: 1
Food: 3
Service: 1
Brandi Gaston
One of the worst locations I have been to. I realize that maybe they were short staffed but the manager looking around, not assisting, no direction. Horrible. Waited 30 minutes for 2 coffees and 10 timbits. Do better or get a better manager.
karen kowalkowski
Over priced on ICE capps. Can't believe they charge for whipped cream. Breakfast sandwiches are small. I like Paula's ice caps so much better.
I stop at tim hortons usually 2 to 3 times a day for coffee, donuts, wrap etc. and I will usually drive several miles out of my way to go to this store because they always got my order right and they stir the coffee. I ask for my donuts to be put in a box because when they are in a bag the frosting sticks to the bag, no problem. Until recently. I went to your store today and asked for the donuts to be put in a box and the worker told me you don't do that. Ordered a coffee and it was not stirred, besides she is rude. This was in the AM. Went back this afternoon ordered a coffee and once again coffee was not stirred. If the worker at the window, Kayla, is miserable and doesn't like/ can't do her job maybe she needs a new one. This isn't the first time either. All the other workers at the store 5 stars.
Service: 1
Miranda
I was having a crappy day and forgot my wallet, she bought my coffee for me, was so nice about it and it made my day! Always very friendly people there
Atmosphere: 5
Food: 5
Service: 5
Gigi G
I went in for a bagel and latte and watched the manager make my bagel with no gloves on when I asked for a refund I was given an attitude and his exact words are the hand that doesn't have gloves on isn't touching your food but you touched everything going on my food and every other order and didn't wash is hands before like come on do better Tim Hortons for real unprofessional
Atmosphere: 1
Food: 1
Service: 1
Duke Boss
I have never been to a Tim Hortons that has consistently messed up my order every single time I go. Especially the morning shift. From forgetting hashbrowns to putting the wrong jelly, forgetting entire drinks, you guys need to hire more competent people because these young adults just ain't cutting it.
Staff is always friendly and Doreen at the front counter is always very nice.
Atmosphere: 5
Food: 5
Service: 5
Manager is very rude. Place is dirty with cockroaches crawling and flies on baked goods. The manager is sloppy and dirty and treats customers like garbage. Customer service is horrible and the workers are also rude and ignorant. No please and thank you in this joint.I have also seen them go with the same glove from the register to clean the bathroom and then come back and handle food and lick the spoon after they make sandwiches. Stay away from this place worst the one on ridge in Lackawanna. By far the dirtiest Tim Hortons I've ever seen.
Atmosphere: 1
Food: 1
Service: 1
Dylan hailie great staff service ready soon I come in
Atmosphere: 5
Food: 5
Service: 5
Great coffee and service
I've enjoyed going to Tim Horton's since I've been a little girl and now I take both of my kids there. This location is always fast, efficient and has friendly staff.
Atmosphere: 3
Food: 4
Service: 4
Holy shit, I waited 20 min for icecap. Line wrapped up around the building. Place is too slow. They need to hire some better employees
Atmosphere: 1
Food: 5
Service: 1
The ladies working here are amazing! They were in the middle of cleaning their smoothie machine and put everything on hold to make my grandmother her smoothie.
Atmosphere: 5
Food: 5
Service: 5
Super slow,flys on donuts
Atmosphere: 1
Food: 3
Service: 1
One of the worst locations I have been to. I realize that maybe they were short staffed but the manager looking around, not assisting, no direction. Horrible. Waited 30 minutes for 2 coffees and 10 timbits. Do better or get a better manager.
Over priced on ICE capps. Can't believe they charge for whipped cream. Breakfast sandwiches are small. I like Paula's ice caps so much better.
Restaurantji Recommends
I stop at tim hortons usually 2 to 3 times a day for coffee, donuts, wrap etc. and I will usually drive several miles out of my way to go to this store because they always got my order right and they stir the coffee. I ask for my donuts to be put in a box because when they are in a bag the frosting sticks to the bag, no problem. Until recently. I went to your store today and asked for the donuts to be put in a box and the worker told me you don't do that. Ordered a coffee and it was not stirred, besides she is rude. This was in the AM. Went back this afternoon ordered a coffee and once again coffee was not stirred. If the worker at the window, Kayla, is miserable and doesn't like/ can't do her job maybe she needs a new one. This isn't the first time either. All the other workers at the store 5 stars.
Service: 1
I was having a crappy day and forgot my wallet, she bought my coffee for me, was so nice about it and it made my day! Always very friendly people there
Atmosphere: 5
Food: 5
Service: 5
I went in for a bagel and latte and watched the manager make my bagel with no gloves on when I asked for a refund I was given an attitude and his exact words are the hand that doesn't have gloves on isn't touching your food but you touched everything going on my food and every other order and didn't wash is hands before like come on do better Tim Hortons for real unprofessional
Atmosphere: 1
Food: 1
Service: 1
I have never been to a Tim Hortons that has consistently messed up my order every single time I go. Especially the morning shift. From forgetting hashbrowns to putting the wrong jelly, forgetting entire drinks, you guys need to hire more competent people because these young adults just ain't cutting it.
Atmosphere: 1
Food: 1
Service: 1
Always friendly and always fast at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Chicken Panini, Sour Cream Glazed Donuts, Supreme Caramel Iced Capp, Doughnut, Bulk Bagels, Timbits Multi-Pack, Croissant
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