Came here a little after 7 for an ice coffee not expecting too much since I know they close at 8 but Dominick answered the speaker so fast made me the BEST coffee I ever had and was the nicest service!
Atmosphere: 5
Food: 5
Service: 5
Sarah Kalenda
Adam needs an attitude adjustment and needs to speak up when taking orders he did look very displeased when we pulled up at the window
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Bagels, Doughnut
Shimmer &Glitter
The customer service at this location is beyond terrible. You have young kids that donāt care and have no clue on the meaning of good customer service. The manager that I have made a complaint about a young man who worked the drive thru, pretty much said itās a busy location, but Iāll āspeakā to him. Last week I was told by a different young man that I could not pick up my online order due to him not making it. Just because he did not want to turn the grill back on! This location closes at 8p and i placed my grilled cheese sandwich order at 7p. I told him I used points to pay, received a message stating my order was ready, drove in to grab it just for a lazy worker not wanting to turn the grill on and argued with me about how it was closing time in a hour and would not being turning any grills on. I left there with no sandwiches and lost the points. I will never go to this location on Seneca street in West Seneca *Thank you for your automated response but I already have reached out and have been waiting for the manager to get a hold of me for a week now*
Atmosphere: 1
Food: 1
Service: 1
Rick Bonetto
My wife went into the store on Seneca street in west Seneca ny to apply for a job and the personal told her they wouldnāt hire somebody of her age and wouldnāt even take her application this is rude and disrespectful and falls under age discrimination
Atmosphere: 1
Aurora Mcilwain
Very nice staff, first time in the area and trying Tim Hortons was very pleased.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Doughnut
Mady Smith
everytime i try and order a bagel with extra cream cheese this is what i get . lame. get people who actually care and listen to customers to work there.
Atmosphere: 1
Food: 1
Service: 1
Daniel Lubkowski
Closes to early
Brenda Greiner
Clean ..great parking good service delicious variety of foods
Horrible food preparation!!!! Pic worth 1000 words
Atmosphere: 1
Food: 1
Service: 1
Joanne Reville
Staff not very friendly
Parking: Don't have problem with parking
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bagel
G
really nice employees always friendly and accommodating, brandon is very good at customer service!
Food: 5
Service: 5
Audra Sitarek
Ambers customer service is impeccableā¦she solved a problem I had in a friendly efficient way. Thank you Amber!
Atmosphere: 5
Food: 5
Service: 5
Casey Bennett
Ordered a sausage, egg and cheese on an everything bagel. I received a burnt bagel with nothing in it. Not the first time this sort of thing has happened at this location. The morning staff is horrendously bad at their
Always friendly and always fast at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Chicken Panini, Sour Cream Glazed Donuts, Supreme Caramel Iced Capp, Doughnut, Bulk Bagels, Timbits Multi-Pack, Croissant
It's Timmy's they have some Great employees š
Service: 5
Came here a little after 7 for an ice coffee not expecting too much since I know they close at 8 but Dominick answered the speaker so fast made me the BEST coffee I ever had and was the nicest service!
Atmosphere: 5
Food: 5
Service: 5
Adam needs an attitude adjustment and needs to speak up when taking orders he did look very displeased when we pulled up at the window
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Bagels, Doughnut
The customer service at this location is beyond terrible. You have young kids that donāt care and have no clue on the meaning of good customer service. The manager that I have made a complaint about a young man who worked the drive thru, pretty much said itās a busy location, but Iāll āspeakā to him. Last week I was told by a different young man that I could not pick up my online order due to him not making it. Just because he did not want to turn the grill back on! This location closes at 8p and i placed my grilled cheese sandwich order at 7p. I told him I used points to pay, received a message stating my order was ready, drove in to grab it just for a lazy worker not wanting to turn the grill on and argued with me about how it was closing time in a hour and would not being turning any grills on. I left there with no sandwiches and lost the points. I will never go to this location on Seneca street in West Seneca
*Thank you for your automated response but I already have reached out and have been waiting for the manager to get a hold of me for a week now*
Atmosphere: 1
Food: 1
Service: 1
My wife went into the store on Seneca street in west Seneca ny to apply for a job and the personal told her they wouldnāt hire somebody of her age and wouldnāt even take her application this is rude and disrespectful and falls under age discrimination
Atmosphere: 1
Very nice staff, first time in the area and trying Tim Hortons was very pleased.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Doughnut
everytime i try and order a bagel with extra cream cheese this is what i get . lame. get people who actually care and listen to customers to work there.
Atmosphere: 1
Food: 1
Service: 1
Closes to early
Clean ..great parking good service delicious variety of foods
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Restaurantji Recommends
Horrible food preparation!!!! Pic worth 1000 words
Atmosphere: 1
Food: 1
Service: 1
Staff not very friendly
Parking: Don't have problem with parking
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bagel
really nice employees always friendly and accommodating, brandon is very good at customer service!
Food: 5
Service: 5
Ambers customer service is impeccableā¦she solved a problem I had in a friendly efficient way. Thank you Amber!
Atmosphere: 5
Food: 5
Service: 5
Ordered a sausage, egg and cheese on an everything bagel. I received a burnt bagel with nothing in it. Not the first time this sort of thing has happened at this location. The morning staff is horrendously bad at their
Food: 1
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