I kindly asked them to remake 2 peppermint mochas because they tasted terrible and both employees gave me attitude about it. Never again.
Atmosphere: 1
Food: 1
Service: 1
Torvic
Ordered a sausage egg n cheese sandwich. Got a sausage and cheese sandwich... obv drove away trusting they would get it right.. yeah ok... UPDATE. Today ordered a farmers wrap they said no hash browns left. I said its ok I'll have it without the hash brown. So they charged me for the farmers wrap only it didnt come with the chipotle sauce either... omg.. is like every time
Service: 1
paula taton
Danielle & her Saturday morning team are the best!
Atmosphere: 5
Food: 5
Service: 5
Janice Heckt
It’s absolutely ridiculous that you can’t buy a large ice water and some kid hands you an open toddler Dixie cup from the tap. Then when you say “charge me for a large pop and ice in an adult cup but instead put water in it” you have the manager not allowing it….the older dark hair woman that is always so grumpy and rude, she seriously starts getting loud with you when you’re trying to explain what you’d like and when you get loud back it’s a problem??? “You don’t have to be aggressive” did I just get gaslit? yet she escalated the entire thing that could have been solved with just charging me for a large drink with water instead of pop??? Please make it make sense-that woman needs better customer service skills
Atmosphere: 1
Food: 1
Service: 1
Susan P
Very poor service! Very disappointing! One of the employees was wearing his visor upside down, and walking around, ignoring all of the customers at the counter. By the time they got over to the counter after I had waited for 20 minutes, they told me breakfast was no longer being served. Approximately 10 people walked by ignoring all of the people at the counter. This is not the first time this has happened as this is a a location that I have given multiple chances to. I ultimately canceled the order.
Atmosphere: 2
Food: 2
Service: 1
Audra Sitarek
Finn is the best!!! Thank you!!!
Atmosphere: 4
Food: 5
Service: 5
Jessie Wolf
Purchased a turkey club. The bread looked toasted but was ice cold, no mayo, cold bacon. Was very disappointed.
Food: 3
Service: 5
Christine B
I go here frequently as it’s at the corner of my street which should make it convenient for my busy schedules. However, every time I go there (drive through or inside for a to-go order) the air is so long. The one manager (older woman with dark hair) is always so crotchy and rude. She argued back and forth with me about my own order, even another customer said he heard me order the item she was so rudely adamant about me not ordering. She is always snotty and nasty l, she was bad mouthing other employees at the front counter for all to hear. Customer service is not for her! I’ll drive all the way out of my way from now on.
Both sandwiches are wrong AGAIN? I don't understand how it happens all the time at this location? So disappointed.
Atmosphere: 1
Food: 1
Service: 1
TheDarkLink7
The location is nice. The employees they hire are pleasant people.
Atmosphere: 5
Food: 5
Service: 5
Noah Buria
Absolutely terrible experience with the app which is extremely slow. The employee was nice, but Tim Horton's needs to get their act together with their app.
Trevor Kasperek
Half the time I go there the workers don't have their headsets on and don't answer the microphone.
Atmosphere: 3
Food: 4
Service: 2
James Raymond
Nothing better than watching a general manager disparage her employees on a Saturday morning. She put someone brand new on the register and proceeded to tell us over and over this. When did it become the customers responsibility for her lack of training employees. Bagel came out not toasted along with a unmelted piece of cheese. DoorDash priority over customers in store but couldn’t figure out who had what. No wonder store has one of the lowest ratings in the area. Simple fix is to bring in motivating general manager that inspires team to perform at the high standards of Tim Hortons. If you think this is not a correct review see the last three left for this location.
I kindly asked them to remake 2 peppermint mochas because they tasted terrible and both employees gave me attitude about it. Never again.
Atmosphere: 1
Food: 1
Service: 1
Ordered a sausage egg n cheese sandwich. Got a sausage and cheese sandwich... obv drove away trusting they would get it right.. yeah ok... UPDATE. Today ordered a farmers wrap they said no hash browns left. I said its ok I'll have it without the hash brown. So they charged me for the farmers wrap only it didnt come with the chipotle sauce either... omg.. is like every time
Service: 1
Danielle & her Saturday morning team are the best!
Atmosphere: 5
Food: 5
Service: 5
It’s absolutely ridiculous that you can’t buy a large ice water and some kid hands you an open toddler Dixie cup from the tap. Then when you say “charge me for a large pop and ice in an adult cup but instead put water in it” you have the manager not allowing it….the older dark hair woman that is always so grumpy and rude, she seriously starts getting loud with you when you’re trying to explain what you’d like and when you get loud back it’s a problem??? “You don’t have to be aggressive” did I just get gaslit? yet she escalated the entire thing that could have been solved with just charging me for a large drink with water instead of pop??? Please make it make sense-that woman needs better customer service skills
Atmosphere: 1
Food: 1
Service: 1
Very poor service! Very disappointing! One of the employees was wearing his visor upside down, and walking around, ignoring all of the customers at the counter. By the time they got over to the counter after I had waited for 20 minutes, they told me breakfast was no longer being served. Approximately 10 people walked by ignoring all of the people at the counter. This is not the first time this has happened as this is a a location that I have given multiple chances to. I ultimately canceled the order.
Atmosphere: 2
Food: 2
Service: 1
Finn is the best!!! Thank you!!!
Atmosphere: 4
Food: 5
Service: 5
Purchased a turkey club. The bread looked toasted but was ice cold, no mayo, cold bacon. Was very disappointed.
Food: 3
Service: 5
I go here frequently as it’s at the corner of my street which should make it convenient for my busy schedules. However, every time I go there (drive through or inside for a to-go order) the air is so long. The one manager (older woman with dark hair) is always so crotchy and rude. She argued back and forth with me about my own order, even another customer said he heard me order the item she was so rudely adamant about me not ordering. She is always snotty and nasty l, she was bad mouthing other employees at the front counter for all to hear. Customer service is not for her! I’ll drive all the way out of my way from now on.
Atmosphere: 1
Food: 2
Service: 1
Get more staff
Atmosphere: 3
Food: 3
Service: 2
Great people great service clean.
Restaurantji Recommends
Both sandwiches are wrong AGAIN? I don't understand how it happens all the time at this location? So disappointed.
Atmosphere: 1
Food: 1
Service: 1
The location is nice. The employees they hire are pleasant people.
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible experience with the app which is extremely slow. The employee was nice, but Tim Horton's needs to get their act together with their app.
Half the time I go there the workers don't have their headsets on and don't answer the microphone.
Atmosphere: 3
Food: 4
Service: 2
Nothing better than watching a general manager disparage her employees on a Saturday morning. She put someone brand new on the register and proceeded to tell us over and over this. When did it become the customers responsibility for her lack of training employees. Bagel came out not toasted along with a unmelted piece of cheese. DoorDash priority over customers in store but couldn’t figure out who had what. No wonder store has one of the lowest ratings in the area. Simple fix is to bring in motivating general manager that inspires team to perform at the high standards of Tim Hortons. If you think this is not a correct review see the last three left for this location.
Atmosphere: 1
Food: 1
Service: 1
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