Tim Hortons

1934 Union Rd, West Seneca
(716) 675-0453

Recent Reviews

Joyce Brzezowski

The workers are great, know us by sight and greet

Atmosphere: 5

Food: 5

Service: 5

sheila M.T

Door locked at 9:30 AM on a Saturday. No sign on the door.

Service: 1

Chris Polus

Always good coffee. Sandwiches are good to, plus made to order.

Astonoshine Home-Services

I used to be a tim Hortons addict, went there 3 times a day or more for the coffee. Not really much of a fan anymore.

Atmosphere: 5

Food: 3

Service: 3

Paul Sweeney

Tim Hortons has great coffees and this holiday season of peppermint Timbits.

Atmosphere: 5

Food: 5

Service: 5

Empty Nest Full Tank

Got there shortly before closing so there was not a lot of selection for food which we understood. Ordered a few sandwiches, soup and chili and took to go so we would not disturb their closing time. Got home and no soup in the bag, since they were closing not much we could do about it.Make sure to check your orders before leaving here!

Food: 2

Tash K

The food and service here was just bad. The iced lemonade was sour and warm. Also the chocolate donut tasted old and expired. It had a weird taste to it. Also the girl acted like she had more important things to do. She acted like she didn’t want to give me my order. No customer service. The only reason it doesn’t have a one was because they were fast.

Atmosphere: 1

Food: 1

Service: 1

Melissa Broosh

Shout out to the staff working at this location! Food and drinks are always good and whoever made my iced coffee today between 1:30-2pm, you rock! This is the only Tim Hortons that's been consistently good. ?

Atmosphere: 5

Food: 5

Service: 5

C Randolph

I'm sure they hate being compared to Dunkin Donuts but it did have that vibe. The service and food were good.

Atmosphere: 5

Food: 5

Service: 5

John Hyna

I went on 7/3/23 at 2:20pm and there is a sign on the door saying they close at 3pm today and 2pm tomorrow which is okay but when I got out to go in the door is locked and couldn't get in to see what I wanted instead of waiting in line. Don't get me wrong the place is great but don't put a sign up saying you close at 3 and the door is locked at 2:20 and it didn't specify closed on the inside or outside at said time.

Atmosphere: 2

Food: 4

Service: 2

Xylikah Brown

Sometimes they don't have anybody to wait on guests in shop because everyone is focused on drive thru orders.Wheelchair accessibility: I do not think this location is wheelchair accessible.

Jessica Shanahan

Friendly, fast and the food & coffee is perfectly made every time I go here...even during the peak morning hours.

Atmosphere: 5

Food: 5

Service: 5

Tyler Phillips

If you are going to have people working the morning shift, might want to motivate them to actually care

Megan H

I live very close to this location and I’m getting frustrated because my order is consistently wrong when I go here, and if not wrong, extremely low quality. I tried calling to get a refund on a bacon egg and cheese bagel I ordered since I got a sandwich with turkey on it instead, AND my coffee that came out completely wrong and no one’s answering the phone and I’m across town now. People are busy and are on their way to their HARD WORKING jobs and the LEAST you can do is get their food right but you fail every time. So sick of wasting my money at this location out of “convenience”.

D

Grabbed a coffee and breakfast sandwich. Friendly staff and fast service

Atmosphere: 5

Food: 5

Service: 5

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