Tim Hortons
5 Holt St, Westfield
(716) 708-1590
Recent Reviews
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Came in at 6 am and every table had crumbs on them. Of course from day before.
Atmosphere: 3
Food: 5
Service: 5
Awesome people working here
Atmosphere: 5
Food: 5
Service: 5
They need to bring back the maple dip donuts! I can't believe they took them away. All tim Hortons should have them
Atmosphere: 3
Food: 5
Service: 4
Latte machine barely ever works! I get my drink and it’s cold or Luke warm… inconsistent flavor, today my vanilla chai tastes like warm milk!!! So frustrating
When it’s made right they are amazing but this only happens 30% of the time. 👎🏼
I do have a couple complaints on two items. I ordered two ham and Swiss on croissant and got them on rolls and I ordered extra on it which was bacon and got nothing on either sandwich. Didn't find out until I got back to work and I only had ten minutes to eat.otherwise I would of gone back. People need to ready the slips double check the orders before handing them out. Mingya
Atmosphere: 1
Food: 1
Service: 1
We ordered 3 scrambled wraps and 1 croissant sandwich. When we opened the bag we were missing one breakfast wrap. Went inside to try to get the missing item. Waiting 6min only to have the sandwich passed out the drive thru and be told we would have to wait another 12 minutes for the food and we're given NO compensation for the missing item. This is not the 1st time this month the order has been wrong, only the 1st time I have taken the time to say something. DISAPOINTED. DO BETTER.
Atmosphere: 1
Service: 1
My wife and I ordered (2) B.E.L.T.'s. When we got back in the truck we started eating them. No L or T - just Bacon Egg and Bagel. Totally defeated the purpose of driving into town from I-90 while passing through. We don't have Tim Hortons where we live and were pumped for the BELT. No dice, just a glorified bagel.
Atmosphere: 5
Food: 1
Service: 5
If you want the little girls in the drive thru making your sloppy order and staring your husband in the face then this is the place for you. Came through the drive through and the little Ariana girl or whatever her name is was so worried about starring in my husband’s face that my drink was sloppy and had toppings dripping everywhere when she handed it to us smh 🤦♀️ poor customer service and food
Atmosphere: 1
Food: 3
Service: 1
Person behind the counter was rude but the food was yummy and came out quickly.
Atmosphere: 5
Food: 4
Service: 1
My first visit and , the doughnut and chocolate cupcake was good.
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
Want to say a huge thank you for making my pups day! Everytime he sees you all he knows what's coming and I can see how happy he is. I lost my other two baby's not long before we got him and my heart was shattered. Kept asking my self if they knew how much they where truly loved. I make sure everyday I try and make this one feel like he rules the world....and he does mine and everyone else's lol. Thank you again!
Atmosphere: 5
Service: 5
Just got coffee this time
Atmosphere: 5
Food: 5
Service: 5
Multiple times I have went and not gotten the quality of food I had expected.Unsure if it’s the products or carelessness of employees, I have had much better experience at locations elsewhere. Just would not recommend this location
Food: 2
Service: 3
Love their coffee and breakfast
Atmosphere: 5
Food: 5
Service: 5
Always friendly service here.
Atmosphere: 5
Food: 5
Service: 5
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