Subway

131 Oriskany Blvd, Whitesboro
(315) 736-9458

Recent Reviews

Sort by
m

advertising on their window, AND in line with National ad 6.99 any 6 meal deal. REFUSE to honor... they say register wont ring up COMPLETE scammers bunch of kids on duty and NO management to refer to or train accordingly. NEVER go again they are terrible compared to all the others in the area

Atmosphere: 2

Food: 3

Service: 1

Tanya Johnson

This is a nice shop. The crew working during this visit was a bit young and still learning. We were not greeted as we came in, like we usually are. The two guys were friendly and polite and did a good job but need work on their customer service skills as far as communicating.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chocolate Chip Cookie

Heide J

placed an order through the app and even had a half hour window til I arrived to pick up the subs, app said it was ready for pick up. I get there and there is three cars in the drive thru, 6-7 people standing inside (three of them waiting for subs for about a half hour). I waited for 20 minutes and the worker was still making subs.
I had to abandon my order as I was on a time crunch and didn't have time to wait a half hour+ for two subs. Not the workers fault by any means, they are severely understaffed. Three people walked out and one person drove away from the drive thru because of the long wait. Super disappointed and hopefully I can get a refund since I had to abandon my order.

Atmosphere: 3

Food: 2

Service: 1

Talitha Ridley

On Sept 19, 2024, I got a whole sub on piece of bread that was so hard that I had to scrape off the bread and eat the partial made tuna. I asked for a manager- no manager so, I asked for the franchise’s name or number- again - No! What I received was Hunter in Whitesboro New York said he couldn’t help (all I wanted was a sandwich made correctly with new bread) and put Mike on the phone who said, “This is his best friend, Mike and I don't know what you want, you’re not going to get anywhere.” And hung up the phone on me. All I asked was for a sandwich “artist” to his job professionally and remake the sub. Now, I am an excellent customer, I have called to say how wonderful they have been in the past. This behavior has been the absolute worst I’ve been treated by anyone in the service industry. This behavior is unacceptable.

Atmosphere: 1

Food: 3

Service: 1

Octoberhillfarm

Did an order online …. The gave me two of the same sandwiches … they said it would be ready at 3… I went in at 4 and they said they would make it ????…. The fountain sioda machine had 1/3 of the available soda… really really sad

Atmosphere: 1

Food: 1

Service: 1

Wayne Congden

Only had two people working awaited a half hour to get my sub they need to hire more help

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Black Forest Ham

Gianni Roberts

Tastes the same as other subways, service is probably the only thing lacking in subways!!!

Atmosphere: 4

Food: 4

Service: 3

Leonard Stone

Terrible experience.

Dhara Mistry

Worst service ever will never go here. ZERO

Atmosphere: 1

Jeremy Harber

I order off the app. They never get the order right. Last time I ordered I went in to get my sub when the app said it was done. They said they didn't make it cause they were out of bread. Said they would refund me never did.

Matthew Macrina

Fresh vegetables, meats are good. Great place to eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Sandwich

Donna Salvador

Very good food service a bit on the slower

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Sandwich

Jackie Branagan

Great experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

K M

Just went in there tonight (9/14 830pm) to pick up my order. Food was amazing. Staff was superb. It looked like three young adults, one girl two guys and they were super friendly. Everything was made perfectly. 10/10

Atmosphere: 5

Food: 5

Service: 5

Renata Porter

Food was fine, average for a subway. Took a long time to get through the line and when we moved our chairs to sit down we found tons of crumbs. Looks like the room had been cleaned around the furniture, it was pretty gross. Nice new interior though.

Atmosphere: 3

Food: 5

Service: 4

Loading...