McDonald's

160-11 Willets Point Blvd, Whitestone
(718) 746-6063

Recent Reviews

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Anthony Edward Munoz

Best mcdoland in This territory

Atmosphere: 5

Food: 5

Service: 5

Samraiza Yasir

Too busy

Atmosphere: 3

Food: 3

Service: 2

Vince

This micky d’z is so trash. They always forget sauces. The girl that worked the second window November 25th 2025 around 630 was rude and gave me a watered down coke. And when I said somthing about it she said “I guess we don’t got Coke”. My snack wrap was gross. There’s always an issue.

Atmosphere: 1

Food: 1

Service: 1

Samuel Torres

There was a long drive thru line, but good service, and good food.

Atmosphere: 3

Food: 4

Service: 4

林锦锋

This is a terrible restaurant; the food is slow to prepare. You have to wait half an hour for a meal at this fast food place.

Atmosphere: 1

Food: 1

Service: 1

L V

Was waiting for the library in Auburndale to open up and figured I’d have breakfast first. The manager (a kind man in orange) was so amazing in comportment! He fixed my order twice with a smile! And the ladies working were SO, SO, SO polite. I don’t have McDonald’s often, but I will make sure when I do to return. Everyone here from the manager to the cleaning crew to the cashiers were extremely pleasant. I was having a bad morning, and they really made me feel happy. God bless you all!

Atmosphere: 5

Food: 5

Service: 5

Merthur is Rio

I placed a mobile pickup order and when I arrived at store, the app status changed to order is being prepared. However, the order was never served, and the store manager said he could not find the order in their system and they could not help. He told me the order could be cancelled, however there's no cancellation option since I was already in the store and the order had started being prepared. The store manager said they could not help and I should wait for order cancellation. But on my app, the order showed complete now. I don't know how it can be cancelled.

By the way, the roast coffee had lots of coffee grounds inside. First time seeing coffee like this.

Atmosphere: 3

Food: 2

Service: 1

K S

Advertised as open 24hrs. Was closed at 5.15am.

Rodney Holloway

This is one to avoid. Doesn't appear to be managed well. Run cheap, low quality.

Edit: tries again 2 months later. They're a health department shutdown waiting to happen. Shittiest McDonald's ever.

Food: 1

Service: 1

Lee

2 GM’s & associates, walked past me right & continued their conversation as I was waiting to order food. I left without ordering, didn’t want to ruin or inconvenience their conversation.

Hope Yzryahl

Horrible, Horrible place... Run a way fast!!!🏃‍♀️ 🏃‍♂️

Atmosphere: 1

Food: 1

Service: 2

Rob Klein

If there was a Wendy’s/BurgerKing in the neighborhood this place would go under.

Atmosphere: 2

Food: 2

Service: 2

Lucy Chae

It’s not 24 hours. Needa update hours

Richard Tung

Hands down the worst McDonald’s in queens. Gave the wrong toys for the happy meals, no sauce for my 20 piece nuggets and they completely forgot a beef patty for one of the cheeseburgers. What a shitshow. No wonder people don’t want to go to McDonald’s anymore.

Atmosphere: 1

Food: 1

Service: 1

Bon Ku

I had a shocking experience at the drive-thru of the Flushing McDonald’s. I ordered a hamburger sandwich and French fries, but the service and food quality were appalling.

This is a McDonald’s location I frequently visit, and it holds a lot of memories for me and my daughter. McDonald’s is her favorite burger place, and we’ve shared many special moments here. That’s why this experience was even more disappointing.

After some confusion about my order, the employee disappeared momentarily, and I noticed food falling from a ceiling-mounted conveyor belt onto the floor. To my disbelief, the employee picked up the fallen bag—completely soaked in grease and torn—and handed it to me, saying, “Here is your order.”

The food inside was crushed and looked inedible. When I asked if I was expected to eat this, the employee simply stood there without offering an apology or a replacement.

This experience was unacceptable. Food safety and customer service should be a priority, and I hope this location improves its standards.

Atmosphere: 3

Food: 1

Service: 1

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