Ralphs Famous Italian Ices of Whitestone

i'm sorry but if you do not get what you want why pay. for me, and this is my opinion there are plenty of other ice cream places to go and visit. i ordered a chocolate chip cookie dough ice cream.
when i was given my order i saw there was one piece of cookie dough and no chocolate chips. when i asked the person who served me, she said it's layered. well before i left the store i checked my cup and there was nothing but ice cream. if i wanted plain vanilla that is what i would've ordered. told her i did not want the ice cream - she wouldn't take it back because i had tasted it - which that was fine - but why make me pay for something that was not satisfactory :-(
i then asked to taste the strawberry - it was awful. tasted like a spoon of water .
sorry but that was bad customer service. SO WILL NOT BE RETURNING TO THIS ESTABLISHMENT EVER AGAIN.....

Always a pleasant visit and good selection.

Best cream 🧊

Thank you! Coming back.

Atmosphere: 5

Food: 5

Service: 5

Besides the phenomenal service, the flavors are incredible!

Atmosphere: 5

Food: 5

Service: 5

What a disgusting place🤮🤮🤮🤮🤮🤮🤮

Absolutely refreshing! The Italian icy was a burst of flavor on a hot day, perfectly icy and satisfying. The authentic taste transported me to Italy with every spoonful. A must-try for anyone craving a cool treat!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice, Cotton Candy

Love this place! Key Lime Pie cream, Rainbow Cookie ice tastes delicious! Cake batter ice cream is delicious!

Service: 5

Love this place! Key Lime Pie cream, Rainbow Cookie ice tastes delicious! Cake batter ice cream is delicious!

Service: 5

Two teenagers that's working there were snotty brats

I have been going to Ralph's in Whitestone since it opened. The best ices i have ever tasted. I but two quarts every week. What makes Ralphs even more special is the owner Marybeth who treats you like family. She asks about your health, your family and is truly interested in how you are doing. The only negative is that they are closed in the winter! Love you Marybeth

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

Ralph's of Whitestone is by far our favorite place to go for ices, ice cream and other sweets during the warmer months. The Owner and staff are incredibly friendly and welcoming, the selection is awesome, and we are sorry to see it close for the winter every year!

Atmosphere: 5

Food: 5

Service: 5

Always first class here. Fantastic service, and the best flavors!

Kid-friendliness: They always cater to kids discerning tastes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

Best ices and the owner is great!

Delicous Italian ices for all