Shake 'N Swirl
152 10th Ave, Whitestone
(718) 746-7799
Recent Reviews
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I usually don’t write reviews but I have to. I walked in and it was really crowded and I was taking my time with my two children. I didn’t hear the worker screaming at me cause I was too slow because the music was blasting. I finally went up to pay and he was acting so rude and his manager was just giving me a side eye. I finally left and I ate outside. I came back in because the frozen yogurt and the hot fudge tasted very salty and it didn’t taste how it usually tastes. I went back in, and I told the worker. He was doubting me because I said I come in all the time and it tasted off. He was being very very very rude and I did not accept that especially when he was screaming at me again. He finally gave me some check to deposit and get a refund but I had no clue what he was saying. The manager or owner finally came over and the worker told him what happened. The manager was really rude too. He just said the same thing about 12:00 am. I would NOT recommend this place to people but only come here if you want to be spoken to and treated like trash.
They have the best Brazilian acai and the service is always good. I’ve been here many times.
Glad to see this is open when so many froyo places have closed recently!! Their euro tart is super creamy and perfectly tart. Toppings were really fresh too!
I don't know what happened to this place used to be good. Lost for words.
The old man (Owner) is so nasty and has an attitude. I won’t be going back.
Yogurt was watery place was messy owner was rude/ extremely nasty he makes wise remarks and his staff is useless
A great variety of flavors and toppings.
Staff always jolly and clean pleace.
Cursed me out and called me the n word they said if I tried writing a review I’d be just called out as a liar. Do not come here if you wanna get stuff. Bald head bum.
Good icecream & topings
We have been here 2x. Frozen yogurt is great, similar to Pinkberry. Toppings are fresh, and there are many choices. What throws me off is the service. Both times we came to this place, I didn't feel welcome. I felt like I was disrupting the owner or the workers being there. We placed the yogurts on one scale without looking at all signs, and we were told to put our cups to another scale if we were paying cash and looking at us like we are idiots. Shouldn't be a big deal to ask nicely. It is a very local, neighborhood place so close to home that is completely lacking that connection with the community. What a shame.
Restaurantji Recommends
Very nice place and the ice cream is so delicious 😋
Absolutely amazing!!! The staff is wonderful, so friendly & inviting, and the yogart is simply divine!!
Atmosphere: 5
Food: 5
Service: 5
Call this establishment before leaving the house, they advised they closed at 10pm. Arrived before closing time and the workers had the door locked.
Person behind the counter is rude to kids. It's a neighborhood sweets shop. If you aren't good with kids, look for another line of work.
Atmosphere: 1
Food: 3
Service: 1
Always clean and fresh. Other local froyo places like red mango have questionable topping- dried up fruits, flies on nonperishable toppings, dirty machines. I always come here. Love this place. And the owner is super nice and helpful.
Atmosphere: 5
Food: 5
Service: 5
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