Orbakers Drive In Restaurant

UPDATED RESPONSE TO MANAGER. I never said I ordered on your website- I said I ordered online through the link provided on Maps, which I do ALL the time. I've never paid higher prices for a PICK-UP order because what service are they providing- an ordering platform? Grub Hub said it's up to each merchant to upcharge for PICK-UP orders.

Say what you want, but my fries were burnt- as in dark brown. The bun choice was mandatory- I could not avoid picking one, so maybe you need to update your settings. If it comes with a certain bun, there should not be a MANDATORY choice without the ONE option it says it comes with.

And since you asked- the reason it took so long to contact you was because I was driving home, which took me an hour! Also- I did ask GrubHub for only a PARTIAL refund, and they told me they had to call you and ask- that they don't refund unless the merchant approves. They said that you refused the refund and then denied that anything was wrong with our order.

Trust me, I have the facts correct- it was my food. Were you eating it with me? Did you specifically open my bag to see what food I got? No, you didn't. You are the one who needs to get your facts straight. And as far as the photos- I said our food did not look like the photos- not that they weren't your photos. I WISH I had taken a picture of my flat, crispy burger since you obviously need proof!

I am not in the habit of writing bad reviews- this was the first time I have ever written one. I'm glad you read them because now you can add rude and misinformed to the list of things that need improvement.

Looks like such a cute place and I was really looking forward to an old school juicy burger- especially because they asked how you want it cooked. What I got was thin, overcooked and had the wrong toppings. Same with my husbands. Menu said burger came with a knot roll- I got a plain dry grocery store hamburger bun. The food we got was nowhere even close to the photos posted online. Burger was SO thin and the cheese was shredded !?! and wasn’t even melted.
Fries were over cooked.
What we paid: $41 2 burgers 2 fries
My husband said the prices inside were less expensive than what you pay online. When a restaurant links to “place your order” they don’t usually upcharge for a pick up order.
Due to the fact that our order was wrong, and we didn’t notice until we drove away and actually went to eat the food. I politely requested a refund- they refused. Get off your high horse Orbachers, It’s one thing not to offer refunds when your food is so good people can’t get enough of it. But when your food sucks, you get orders wrong and your customer service is horrible. You should rethink that scenario.

Food: 1

Service: 1

Employees are all happy and friendly. Restraunt is always clean. Food is amazing. I have never had a bad experience. Highly recomend!!

Atmosphere: 5

Food: 5

Service: 5

Great place to get a burger especially if you’re gluten free. I have never had an issue with cross contamination since I have been going here. The owners and the staff are amazing when it comes to keeping my food safe for me to eat. The gluten free buns they have are delicious, not the fall apart kind when you try to eat them as other places try to cut corners with a cheaper alternative to a good gluten free buns. Sometimes they ever have a special such as their meatloaf that they will make gluten free. Their ice cream servings are HUGE you definitely get your moneys worth in quality and quantity in what ever you order.
My husband often gets their fish fries which he throughly enjoys. Large portion of fish, sometimes he can’t finish and brings it home for lunch the next day. Orbaker’s is the best place to grab a bite to eat after a long work day.

Dietary restrictions: Gluten free buns are delicious and hold up in a double bacon cheeseburger.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Glutton Burger, Hot Fudge Sundae, Cheeseburger with Everything, Bacon Cheeseburger

This restaurant has been here for years and it’s a great piece of our community history! New owners took this restaurant and made it even better! Gave it a good cleaning, updated seats and tables and added some new special items to the menu! Burgers are fresh not frozen! They take great pride in providing their customers with fresh delicious meals! I have eaten here many times and never had a bad experience and the service has always been great! Let’s keep them going by showing our support!

Parking: Large open parking lot enough room for boat trailer and camper

Kid-friendliness: Kids menu also large selection of ice cream

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hollywood Burger

I live a good 40 minutes from this place but have driven past it many times and never had the opportunity to stop until tonight. We ordered pickup on the way there through Grubhub. Bad idea as little did we know it cost about 25% more! Didn't realize this until we went inside and saw the prices on the menu. For example, a bacon burger is $8.99 in the restaurant and $11.99 if you order through Grubhub. And the food was terrible. Burgers were thin and small and the crinkle fries were skimpy and overcooked. We expected something similar to Tom Wahl's and what we got was less than White Castle quality!

Atmosphere: 4

Food: 1

Service: 4

Looks like such a cute place and I was really looking forward to an old school juicy burger- especially because they asked how you want it cooked. What I got was thin and unremarkable. Menu said burger came with a knot roll- I got a plain dry grocery store hamburger bun. The food we got was nowhere even close to the photos posted online. Burger was SO thin and the cheese was shredded !?! and wasn’t even melted.
Fries tasted good but were over cooked.
What we paid: $41 including $4 tip because we ordered online.
My husband said the prices inside were less expensive than what you pay online. When a restaurant links to “place your order” for pick up I wouldn’t expect those prices to be higher. $4 for a baby size drink!
Overall food was meh- prices were 😳 way too high!
McDonald’s burger is better- BIG disappointment!!!
Due to the fact that our order was wrong, I politely requested a refund. They refused.

Food: 1

Service: 1

Dear Orbachers, I recently placed an order for two burgers and two fries, and I have to say, the experience was abysmal. I was excited about trying an old-school, juicy burger, especially since you ask how we want it cooked. What we got, however, was thin, overcooked, and topped incorrectly. My husband’s burger was the same disaster. The menu said the burger came with a knot roll, but we got a plain, dry grocery store bun instead. The food we received was nowhere close to the photos posted online. The burger was laughably thin, and the cheese was shredded and not even melted. The fries were overcooked as well. We paid $41 for this sorry excuse for a meal, which my husband pointed out was more expensive than the prices listed inside the restaurant. Typically, restaurants don’t upcharge for pickup orders, so this was a slap in the face. To make matters worse, when I politely requested a refund because our order was wrong and we didn’t realize it until we drove away, you refused. Get off your high horse, Orbachers. It’s one thing not to offer refunds when your food is so good people can’t get enough of it. But when your food is terrible, you mess up orders, and your customer service is horrendous, you need to rethink your approach. Your food and service are a joke.

Stopped for lunch on 11/27/2024. The staff was very friendly. After I ordered, other staff members made sure that I was taken care of. The food was prepared to order. The bacon cheeseburger was very tasty and the fries were very good. I am looking forward to enjoying food there again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger

Very old school style burger joint and I like that. The food is also very classic and simple. The burgers are average tasting, nothing really special about them. The hot sauce could use more spice. My biggest complaint is the value. When charging $8 - $10 for burgers they should be fantastic (thick & juicy), but they are not.

Atmosphere: 3

Food: 3

Service: 4

Burger tasted stale, the pattie had no flavor at all. Even with the amount of watery mustard put on my burger still couldn't taste any of it. Bun what flaky and stale. And the whole burger was over all tasteless. The fries where good.

I used to eat or bakers all the time. I just had two trash plates delivered DoorDash. It was the worst trash plate I ever had in my life and ended up in the garbage. It was not even meat sauce on the top of it. There was no flavor to the macaroni. It was the most disgusting bite I ever took so out $46. I called our bakers. I spoke to Sara and then Ariana and I was told we can’t replace your money just because you don’t like it service at it’s finest, right? That’ll be the last we order from there or even go there.

Awesome year round old fashioned style restaurant.

Atmosphere: 5

Food: 5

Service: 5

New Ownership Has Changed Too Much Too Soon !!!
We Won't Go Back After 20 Years Of Dinning There !!! Sad .

Atmosphere: 1

Food: 1

Service: 1

This is literally my favorite. There burgers are something special.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hollywood Burger

Food was good but expensive