Do not go here, went extremely downhill with new owners. So sad!
Minas Petrochilos
Burger and Fries, thick milkshake
Atmosphere: 5
Food: 5
Service: 5
Dawn Sullivan
Old-fashioned ice cream parlor vibes
Atmosphere: 5
Food: 5
Service: 5
E Law
Tasty ice cream. We even had a lovely sit on the benches outside the store.
Atmosphere: 5
Food: 5
Service: 5
Frugal Cyclist
Brought my nephews here looking for a treat.
Walked in at 6:35 pm. Lights were already dimmed & ready for closing. Although 7 pm is official closing time.
Informed ice cream was for take out only. The staff did not appear motivated. Seemed more bothered by our patronage instead.
A few customers in front of us left after feeling shunned. I would’ve done the same except the kids were looking forward to Hildebrant’s.
$16.25 for a brownie sundae is good enough to share but brown bagging it just takes away any joy.
Carvel’s is only down the block…
Atmosphere: 3
Food: 3
Service: 3
Michael Guida
Not sure if was an off day, but the only enjoyable part of the experience was the kids ice cream. I guess they do that well. The rest was not good. Poor coffee, worse hot chocolate and the server wasn't rude, wasn't nice, wasn't anything. She was as robotic as one could be, and I felt bad because if she was having a bad day, I wouldn't gotten her an ice cream to cheer her up. I don't want to be entertained, but the boss and the kids felt like they bothered her. Not a good way to express yourself. Good luck to Hildebrandts, I hope it does well in the future, we will not be back.
Atmosphere: 4
Food: 3
Service: 2
Christopher Amoruso
Ever since it changed owners, it has never been the same. Such a shame.
Atmosphere: 2
Food: 3
Service: 3
Michael Daloia
Long time customer, been going there for decades but after going there this past Sunday that will be the last time I ever go. Sad how far it has fallen since previous owners. Milk was sour on the 2 egg cream sodas we had, plus they weren’t even cold. Iced coffee we ordered was warm and was weak coffee, tastes like water. And prices are out of control. $5 ice cream shots for a tablespoon of ice cream? At least fill up the shot glass. $4 for a side of hot fudge? Ice cream sundae with only a single scoop for $18? And service was horrible. No manager was there to speak to, only 16 year kids running the show. Tables were all dirty. Nobody greeting you. Waiter didn’t even know how to properly clean the table when we asked if he could clean it for us. And seems like kitchen is only what’s made on the griddle, old menu is gone. If I could give 1/2 a star I would.
Atmosphere: 1
Food: 1
Service: 1
Guyetri P
Great homemade ice cream! The service was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Lynn Prisco
Ice cream was fantastic but restaurant looks run down and old, not retro
I visited this establishment. Doesn’t seem like Black people are welcome there.
Our waitress took forever to acknowledge us. Service was slow. We ordered an apple pie a la mode—the pie was ice cold. Overall, very poor customer service. Be warned!
Atmosphere: 2
Food: 2
Service: 1
M K
I've been going to this famous ice cream shop for 40 years. It never disappoints. Homemade ice cream that can't be beat. The service was great and the employees are friendly. Don't miss this place when in Williston Park.
Atmosphere: 5
Food: 5
Service: 5
Mama D
I absolutely adore the track (worked Here over 30y) and all those that work & attend it, but what I don’t like is when people cuss & act like we’re on the streets of Harlem selling goods! Have respect for those that hand everything to you! That young couple dishing your ice cream & selling those scoops at the track think they are living the high life this summer, bragging about how their boss got them a Benz! 😆😆 I’m sorry, you can’t walk around talking the trash you talk & get a Benz handed to you by the person you work for. The lies That come from the mouths of those two are disgusting. I loved the icecream but god has better plans for you sir, hire some more help, they are not helping your Buisness they are hurting it and too much bragging ain’t good. God sees what they be doing. God bless!!🙏🏾🙏🏾🙏🏾
Atmosphere: 1
Food: 3
Service: 1
Daniel Epstein
Old,old fashioned ice cream shoppe. Been there, I think 80 years. Stop by and find out why.
Do not go here, went extremely downhill with new owners. So sad!
Burger and Fries, thick milkshake
Atmosphere: 5
Food: 5
Service: 5
Old-fashioned ice cream parlor vibes
Atmosphere: 5
Food: 5
Service: 5
Tasty ice cream. We even had a lovely sit on the benches outside the store.
Atmosphere: 5
Food: 5
Service: 5
Brought my nephews here looking for a treat.
Walked in at 6:35 pm. Lights were already dimmed & ready for closing. Although 7 pm is official closing time.
Informed ice cream was for take out only. The staff did not appear motivated. Seemed more bothered by our patronage instead.
A few customers in front of us left after feeling shunned. I would’ve done the same except the kids were looking forward to Hildebrant’s.
$16.25 for a brownie sundae is good enough to share but brown bagging it just takes away any joy.
Carvel’s is only down the block…
Atmosphere: 3
Food: 3
Service: 3
Not sure if was an off day, but the only enjoyable part of the experience was the kids ice cream. I guess they do that well. The rest was not good. Poor coffee, worse hot chocolate and the server wasn't rude, wasn't nice, wasn't anything. She was as robotic as one could be, and I felt bad because if she was having a bad day, I wouldn't gotten her an ice cream to cheer her up. I don't want to be entertained, but the boss and the kids felt like they bothered her. Not a good way to express yourself. Good luck to Hildebrandts, I hope it does well in the future, we will not be back.
Atmosphere: 4
Food: 3
Service: 2
Ever since it changed owners, it has never been the same. Such a shame.
Atmosphere: 2
Food: 3
Service: 3
Long time customer, been going there for decades but after going there this past Sunday that will be the last time I ever go. Sad how far it has fallen since previous owners. Milk was sour on the 2 egg cream sodas we had, plus they weren’t even cold. Iced coffee we ordered was warm and was weak coffee, tastes like water. And prices are out of control. $5 ice cream shots for a tablespoon of ice cream? At least fill up the shot glass. $4 for a side of hot fudge? Ice cream sundae with only a single scoop for $18? And service was horrible. No manager was there to speak to, only 16 year kids running the show. Tables were all dirty. Nobody greeting you. Waiter didn’t even know how to properly clean the table when we asked if he could clean it for us. And seems like kitchen is only what’s made on the griddle, old menu is gone. If I could give 1/2 a star I would.
Atmosphere: 1
Food: 1
Service: 1
Great homemade ice cream! The service was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Ice cream was fantastic but restaurant looks run down and old, not retro
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Great ice cream.old time feel
Atmosphere: 4
Food: 3
Service: 4
I visited this establishment. Doesn’t seem like Black people are welcome there.
Our waitress took forever to acknowledge us. Service was slow. We ordered an apple pie a la mode—the pie was ice cold. Overall, very poor customer service. Be warned!
Atmosphere: 2
Food: 2
Service: 1
I've been going to this famous ice cream shop for 40 years. It never disappoints. Homemade ice cream that can't be beat. The service was great and the employees are friendly. Don't miss this place when in Williston Park.
Atmosphere: 5
Food: 5
Service: 5
I absolutely adore the track (worked
Here over 30y) and all those that work & attend it, but what I don’t like is when people cuss & act like we’re on the streets of Harlem selling goods! Have respect for those that hand everything to you! That young couple dishing your ice cream & selling those scoops at the track think they are living the high life this summer, bragging about how their boss got them a Benz! 😆😆 I’m sorry, you can’t walk around talking the trash you talk & get a Benz handed to you by the person you work for. The lies That come from the mouths of those two are disgusting. I loved the icecream but god has better plans for you sir, hire some more help, they are not helping your Buisness they are hurting it and too much bragging ain’t good. God sees what they be doing. God bless!!🙏🏾🙏🏾🙏🏾
Atmosphere: 1
Food: 3
Service: 1
Old,old fashioned ice cream shoppe. Been there, I think 80 years. Stop by and find out why.
Atmosphere: 5
Food: 5
Service: 4
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