Donatos Pizza

Extremely disappointed with the food delivered to me today. Ordered a half order of the cinnamon bread and it arrived burnt to a crisp and hard as a rock, you can’t even tell what it is. I don’t understand how anyone would think it was acceptable to serve this to a paying customer. Will not be ordering from this location again.

Food: 1

Always good from this donatos

Atmosphere: 3

Food: 5

Service: 4

Its a great thin crusted pizza. Toppings from edge to edge. By far my favorite chain pizza out there!

Atmosphere: 3

Food: 5

Service: 3

The automated ordering sucks ! This is the 3 rd time it has messed up my orders . But I’m also not sitting an waiting 30-40 min for another like tonight . And you can’t sit inside during to all the door dashers standing around .

Atmosphere: 2

Food: 4

Service: 2

I am extremely disappointed with the pizzas I received saturday night. They did not represent the Donatos high quality standards. Instead of the sauce being evenly spread throughout the entire pizza who ever made it pushed the ladle too hard onto the dough and pushed all the sauce towards the edge. Neither pizza had edge to edge toppings and the bake was too dark. The ranch on the hot chicken was not evenly squeezed on top. There were large globs on the sides and the hot chicken itself seemed to have been the bottem of the pan that was prepped Friday morning. Only the center of the cheese pizza had shake on it. The promise time was not correct as well. This was by far the worst experience I have had at any of the Donatos locations.

Food: 1

Service: 2

Great service and the Pizza was great. They all did a good job!

Atmosphere: 5

Food: 5

Service: 5

Staff was exceptionally courteous and attentive for dine-in. Food excellent. Best Donato’s in they city.

Atmosphere: 4

Food: 5

Service: 5

They were very busy but the pizza was excellent. Angela, the manager, checked on us several times and kept us informed of our order status. She was very professional in handling the other customers who were waiting.

Atmosphere: 4

Food: 5

Service: 5

45 min wait

Food: 3

Service: 1

Let you sit in drive thru while order in front had 15 min left tilpickup time....2 cars in a row

Service: 1

I was surprised to discover no fountain drinks and very small selection of plastic bottles. We were advised the place next door can sell you a cup of ice

Atmosphere: 2

Food: 4

Service: 3

Placed an order over the phone with a supposed automated service. Put in my card information, completed the order only to drive out there with no food ready, not even an order that was collected by their service.

Service: 1

Web site said pick up 7:22pm I arrived at 7:23pm i sat in drive thru for 9 minutes then came out asked me to pay....... right after my debit card came out of there hamd held machine he said ok it gonna be 7 minutes which turned into 12 minutes.....it's just dishonest to wait until after I pay to say oh sorry we are just now puting your pizza in oven .......it's very frustrating .....but the manager was nice and I know they train them to have customers pay so there financially obligated to wait in there lines....

Atmosphere: 4

Food: 5

Service: 1

Took kazzy there we demolished it

Atmosphere: 5

Food: 5

Service: 5

slow, overpriced soda for whatever reason