We will probably not get Jimmy John's from this location anymore. The last few sandwiches we've gotten here were sub par with today's being the worst. I got a Chicken Bacon Ranch with no bacon, ye i know i'm odd. The first sandwhich we got didn't appear to have any chicken in it, leading me to believe we had gotten a BLT. That isn't a problem it's just a mistake in communication and easily fixable. So my wife drove back to the store to get it corrected and when she got back i once again believed there to be no chicken on the sandwich. It wasn't until i remove everything off the sandwich that i realized there was in face a tiny amount of shredded chicken in there... the sandwich isn't even made with shredded chicken... My wife got a wrap that had 1 slice of turkey on it... So at this point they have had multiple quality issues and now seem to have staff that don't know how to make their food. Hopefully they can get some people in and trained properly and turn this around because we do like Jimmy Johns but we wont go here again.
Atmosphere: 2
Food: 1
Service: 2
Rhett Demartini
Everyone there is always very nice. Cleanest restaurant I can think of. Food is always good and fresh. They honestly do a great job at everything, this is saying a lot of you look at my past reviews.
Atmosphere: 5
Food: 5
Service: 5
Chase -N- Supers
I'll never eat here again. The food wasn't bad at all, it's just the meats are incredibly bland. It tasted no different than a sandwich I can make at home and yet it costs me nearly $30 for that bland sandwich. Also, the manager had to take my order because the employees couldn't figure out how to make changes to my order, like they expect everyone to order the pre-designed menu sandwiches as they come. I'd just rather go across the lot.
Atmosphere: 2
Food: 2
Service: 2
Etazen
Fast service and friendly staff.
Steven Jackson
Friendly staff and efficient. Plenty of ingredients in the sandwich
Jack McCarty
I got the BLT and Spicy Italian; outstanding service and awesome food! I’ll definitely be coming back next weekend to talk to the staff alone.
Jon Martinez
Well, I was fine with this place up until the store called my phone to let me know I forgot to put a tip, truth be told.. I tip in cash. So, I won’t be ordering this place again, it’s a bold step to call me and tell me I forgot to tip, really? ITS MY MONEY I do what I want with it!! If I ever chose to not tip than so be it I worked my hours for my money.
Atmosphere: 5
Food: 5
Service: 1
J M
Well, I was fine with this place up until the store called my phone to let me know I forgot to put a tip, truth be told.. I tip in cash. So, I won’t be ordering this place again, it’s a bold step to call me and tell me I forgot to tip, really? ITS MY MONEY I do what I want with it!! If I ever chose to not tip than so be it I worked my hours for my money.
kimberly oshea
We come here after church on Sundays and the place is always clean. The staff at this location are super friendly. Today we sat and ate inside and although they weren't busy at the time, the staff was staying busy by stocking chips and cleaning and making sure the place looked good. My favorite jimmy johns to go to by far!
Great food, first time trying Jimmy John’s. Excellent service, just wished they delivered to my house on Glen Este Withamsville rd. I live between 3 locations yet non deliver to me too bad.
Atmosphere: 5
Food: 5
Service: 4
susan davidson
This location is the best location I have been to! Friendly staff, clean, very accommodating! I drove an hour to come to this location!
Atmosphere: 5
Food: 5
Service: 5
Zoee's Oculus
We placed an order for delivery, said it would be delivered at 8:20 tonight, continued to say it was being made on the app and never got an update. We went out to check just to make sure it wasn't delivered and it had been sitting on our porch for god only knows how long. We contacted them for a refund because by the time we found it, it had been sitting for well over half an hour. ALL THREE of the employees were extremely rude and hung up on us. The lady on the phone accused my mom of threatening her when all she said was she would come up there to handle it. She cussed out my mother and was extremely hateful. This is the ABSOLUTE WORST place I've ever been. Will not be back and I hope they go out of business. waste of space.
Always excellent 👌
Atmosphere: 5
Food: 5
Service: 5
We will probably not get Jimmy John's from this location anymore. The last few sandwiches we've gotten here were sub par with today's being the worst. I got a Chicken Bacon Ranch with no bacon, ye i know i'm odd. The first sandwhich we got didn't appear to have any chicken in it, leading me to believe we had gotten a BLT. That isn't a problem it's just a mistake in communication and easily fixable. So my wife drove back to the store to get it corrected and when she got back i once again believed there to be no chicken on the sandwich. It wasn't until i remove everything off the sandwich that i realized there was in face a tiny amount of shredded chicken in there... the sandwich isn't even made with shredded chicken... My wife got a wrap that had 1 slice of turkey on it... So at this point they have had multiple quality issues and now seem to have staff that don't know how to make their food. Hopefully they can get some people in and trained properly and turn this around because we do like Jimmy Johns but we wont go here again.
Atmosphere: 2
Food: 1
Service: 2
Everyone there is always very nice. Cleanest restaurant I can think of. Food is always good and fresh. They honestly do a great job at everything, this is saying a lot of you look at my past reviews.
Atmosphere: 5
Food: 5
Service: 5
I'll never eat here again. The food wasn't bad at all, it's just the meats are incredibly bland. It tasted no different than a sandwich I can make at home and yet it costs me nearly $30 for that bland sandwich. Also, the manager had to take my order because the employees couldn't figure out how to make changes to my order, like they expect everyone to order the pre-designed menu sandwiches as they come. I'd just rather go across the lot.
Atmosphere: 2
Food: 2
Service: 2
Fast service and friendly staff.
Friendly staff and efficient. Plenty of ingredients in the sandwich
I got the BLT and Spicy Italian; outstanding service and awesome food! I’ll definitely be coming back next weekend to talk to the staff alone.
Well, I was fine with this place up until the store called my phone to let me know I forgot to put a tip, truth be told.. I tip in cash. So, I won’t be ordering this place again, it’s a bold step to call me and tell me I forgot to tip, really? ITS MY MONEY I do what I want with it!! If I ever chose to not tip than so be it I worked my hours for my money.
Atmosphere: 5
Food: 5
Service: 1
Well, I was fine with this place up until the store called my phone to let me know I forgot to put a tip, truth be told.. I tip in cash. So, I won’t be ordering this place again, it’s a bold step to call me and tell me I forgot to tip, really? ITS MY MONEY I do what I want with it!! If I ever chose to not tip than so be it I worked my hours for my money.
We come here after church on Sundays and the place is always clean. The staff at this location are super friendly. Today we sat and ate inside and although they weren't busy at the time, the staff was staying busy by stocking chips and cleaning and making sure the place looked good. My favorite jimmy johns to go to by far!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Gets my food out before I am done paying solid.
Atmosphere: 5
Food: 5
Service: 5
So friendly and so fast and I really love their Unwich!
Dietary restrictions: The Unwich is a great alternative for someone with Gluten sensitivities.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sliced Pickles, Unwich Lettuce Wrap
Great food, first time trying Jimmy John’s. Excellent service, just wished they delivered to my house on Glen Este Withamsville rd. I live between 3 locations yet non deliver to me too bad.
Atmosphere: 5
Food: 5
Service: 4
This location is the best location I have been to! Friendly staff, clean, very accommodating! I drove an hour to come to this location!
Atmosphere: 5
Food: 5
Service: 5
We placed an order for delivery, said it would be delivered at 8:20 tonight, continued to say it was being made on the app and never got an update. We went out to check just to make sure it wasn't delivered and it had been sitting on our porch for god only knows how long. We contacted them for a refund because by the time we found it, it had been sitting for well over half an hour. ALL THREE of the employees were extremely rude and hung up on us. The lady on the phone accused my mom of threatening her when all she said was she would come up there to handle it. She cussed out my mother and was extremely hateful. This is the ABSOLUTE WORST place I've ever been. Will not be back and I hope they go out of business. waste of space.
Atmosphere: 1
Food: 1
Service: 1
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