Service was terrible. The older Indian woman argued with me about how the online order came through and even after I asked her to correct the error, I still came home to a sandwich with cooked veggies! Who toasts a sandwich after all the cold veggies?? I can understand if it was specifically stated somewhere or if I was ordering in person and asked but no only did this woman just assume that’s how it was supposed to be made, she argued with me when I tried to correct her and still sent the wrong sandwich home. I entered a formal complaint because I tried calling the store several times when I got home and not once was it answered, it rang to a generic voicemail that sounds like someone’s cell phone. This franchiser should be ashamed of themself letting their workers act like they can say and do whatever they want!
Food: 1
Shayla Pegram
I went inside to use the bathroom, because family dollar restroom was closed. They had a sign hanging up stating: Bathrooms for customers ONLY. I used it anyway because I HAD to go. While I’m walking out the bathroom the store manager told me I needed to buy something because I used the bathroom. Like really? I told him no because I didn’t want anything. He proceeded to yell at me for using the bathroom without buying anything and being completely disrespectful. I told him I’ll piss on the floor next time lol
Atmosphere: 1
Service: 1
Jessa Carnes
The people working are just flat out rude they act like your an inconvenience to them and the customer service doesn’t exist here I won’t go back
Atmosphere: 1
Food: 2
Service: 1
Islom Jalgachov
one woman is working on orders, waiting for 30 terrible places
Service: 1
marissa rowland
I’m so beyond frustrated I doordashed my food and I simply called and stated that flatbread doesn’t have the option to toast like the other breads that I needed my sandwich toasted and she began insisting it isn’t her fault the ticket said not toasted. (Mind you not the app still said my food I ordered was still in the store) she refused to help with their apps mistake and just insisted nothing was her fault. Will never use this service again considering I can’t order what I get!!!
Service: 1
Clayton vaughan
I guess she is the owner. She is the only one I ever see working there. She's always talking on the phone when taking orders then have to repeat yourself over and over bc she talking on phone and can't do 2 things at once seems like whoever she is talking to is more important than the customers
Atmosphere: 2
Food: 3
Service: 2
Justin Hewitt
Shameful and dishonest customer service.
"store manager" and the employee I suspect are outright lying to try to save a buck. I order a bottled coke with my meal online. They insisted it was fountain that I chose and that it would say bottle on the receipt and store manager said that bottles cost extra.
1. If it were a fountain, it would specify which size I selected. 2. You can see clearly from the picture of their website taken today that Coke classic is not charged extra, unlike others.
I was made to feel stupid for trying to make my case. And when I called afterwards to share my findings, the "store manager" hung up on me.
Atmosphere: 1
Food: 4
Service: 1
Hannahmae0
Closes at 9. Hours on the door and website are a lie lol
Atmosphere: 1
Food: 1
Service: 1
Curbsidelicense
Terrible service! Ordered two sandwiches for pickup but when the employee handed me the bag, it exploded and the sandwiches fell on the dirty floor. Instead of remaking them, they insisted the floor sandwiches were fine. As a pregnant customer, I wasn't risking it. They should have apologized and remade the order without question. Completely unacceptable and unsanitary. I will never return and I will also be calling the health department.
Atmosphere: 1
Food: 1
Service: 1
Toni Gould
The Ohio Pike location by Glen Este Withamsville location doesn’t give you alot of toppings. I would recommend the Eastgate subway instead. The Eastgate subway in Walmart is awesome!
Subway restaurant bad service to people then he made me wait for 25 minutes which is terrible and I couldn't deliver the food to the customer on time, I was there before everyone else but they gave it. didn't even give it to me, the verification process is very
Atmosphere: 1
Food: 1
Service: 1
Daniel P
Closed 30 mins prior to advertised time. Employee closed and locked the door as I was walking to it. So 1 star it is. Google and storefront advertise close time of 9:30PM. Wasted trip.
Atmosphere: 1
Food: 1
Service: 1
Kyle Greene
Don’t make a mobile order here, they’ll make every single walk in order before they even touch it, order took a full half hour extra
Service was terrible. The older Indian woman argued with me about how the online order came through and even after I asked her to correct the error, I still came home to a sandwich with cooked veggies! Who toasts a sandwich after all the cold veggies?? I can understand if it was specifically stated somewhere or if I was ordering in person and asked but no only did this woman just assume that’s how it was supposed to be made, she argued with me when I tried to correct her and still sent the wrong sandwich home. I entered a formal complaint because I tried calling the store several times when I got home and not once was it answered, it rang to a generic voicemail that sounds like someone’s cell phone. This franchiser should be ashamed of themself letting their workers act like they can say and do whatever they want!
Food: 1
I went inside to use the bathroom, because family dollar restroom was closed. They had a sign hanging up stating: Bathrooms for customers ONLY. I used it anyway because I HAD to go. While I’m walking out the bathroom the store manager told me I needed to buy something because I used the bathroom. Like really? I told him no because I didn’t want anything. He proceeded to yell at me for using the bathroom without buying anything and being completely disrespectful. I told him I’ll piss on the floor next time lol
Atmosphere: 1
Service: 1
The people working are just flat out rude they act like your an inconvenience to them and the customer service doesn’t exist here I won’t go back
Atmosphere: 1
Food: 2
Service: 1
one woman is working on orders, waiting for 30 terrible places
Service: 1
I’m so beyond frustrated I doordashed my food and I simply called and stated that flatbread doesn’t have the option to toast like the other breads that I needed my sandwich toasted and she began insisting it isn’t her fault the ticket said not toasted. (Mind you not the app still said my food I ordered was still in the store) she refused to help with their apps mistake and just insisted nothing was her fault. Will never use this service again considering I can’t order what I get!!!
Service: 1
I guess she is the owner. She is the only one I ever see working there. She's always talking on the phone when taking orders then have to repeat yourself over and over bc she talking on phone and can't do 2 things at once seems like whoever she is talking to is more important than the customers
Atmosphere: 2
Food: 3
Service: 2
Shameful and dishonest customer service.
"store manager" and the employee I suspect are outright lying to try to save a buck. I order a bottled coke with my meal online. They insisted it was fountain that I chose and that it would say bottle on the receipt and store manager said that bottles cost extra.
1. If it were a fountain, it would specify which size I selected.
2. You can see clearly from the picture of their website taken today that Coke classic is not charged extra, unlike others.
I was made to feel stupid for trying to make my case. And when I called afterwards to share my findings, the "store manager" hung up on me.
Atmosphere: 1
Food: 4
Service: 1
Closes at 9. Hours on the door and website are a lie lol
Atmosphere: 1
Food: 1
Service: 1
Terrible service! Ordered two sandwiches for pickup but when the employee handed me the bag, it exploded and the sandwiches fell on the dirty floor. Instead of remaking them, they insisted the floor sandwiches were fine. As a pregnant customer, I wasn't risking it. They should have apologized and remade the order without question. Completely unacceptable and unsanitary. I will never return and I will also be calling the health department.
Atmosphere: 1
Food: 1
Service: 1
The Ohio Pike location by Glen Este Withamsville location doesn’t give you alot of toppings. I would recommend the Eastgate subway instead. The Eastgate subway in Walmart is awesome!
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Subway restaurant bad service to people then he made me wait for 25 minutes which is terrible and I couldn't deliver the food to the customer on time, I was there before everyone else but they gave it. didn't even give it to me, the verification process is very
Atmosphere: 1
Food: 1
Service: 1
Closed 30 mins prior to advertised time. Employee closed and locked the door as I was walking to it. So 1 star it is. Google and storefront advertise close time of 9:30PM. Wasted trip.
Atmosphere: 1
Food: 1
Service: 1
Don’t make a mobile order here, they’ll make every single walk in order before they even touch it, order took a full half hour extra
The sandwich artist was kind and attentive.
Atmosphere: 5
Food: 5
Service: 5
window off.
Atmosphere: 1
Food: 1
Service: 1
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