Panera Bread

8000 Oak Point Rd, Amherst
(440) 985-2000

Recent Reviews

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Ryan Smith

if you're spending $12 for a cup of mac and cheese that comes from a bag you'd think they would take larger bill denominations. everything is so inflated in price.

Atmosphere: 3

Food: 3

Service: 2

Lupe M.V

Got my order all wrong. Also they take so long to give you the food, drive through had many cars and i was stuck there for like more than 10 minutes

Food: 5

Service: 3

Barbara McGrady

Asked if vegan soup was avaliable... confused, flighty young guy said he had no idea, and then he scurried around looking for "a paper that's been lost for awhile". Two other girls started guessing which soup might be vegan, one saying she had no idea if there was chicken broth in certain soups. Meanwhile, the young guy in frenzy kept shuffling through papers. Poor service for a Panera. We walked out.

Ariel Cummings

A girl that looks to be a manager, in a pink shirt on march 16th 2025, is extremely loud. My friends and I came to Panera to get work done and she is behind the counter yelling at her coworkers and loudly complaining about how she wants to go home. It is very annoying.

Atmosphere: 1

Food: 5

Service: 5

Taylor Oakes

I’m not sure what’s going on with Panera; if it’s this location or all locations. But my order today was horrible. First I ordered the chicken BLT that came without bacon. Then the bread on the sandwiches was very cheap compared to how they were a few months ago. The worst part was the “soup” which was basically water with a hint of flavor and I’m not even trying to be dramatic so I’ve attached pictures. They use to have the best soup and the best bread and it’s just gone down hill. They cheapen the ingredients and raise the prices and it’s really unfortunate.
The pictures show the “tomato soup” and “broccoli cheddar soup”.

Atmosphere: 2

Food: 1

Service: 1

Natalia Wise

Why did they change Mediterranean veggie sandwich?

Atmosphere: 5

Food: 4

Service: 5

M Caldwell

One of my favorite Paneras! I visit every week day. Love the staff!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar Soup

Brian Baker

Best turkey bravo ever

Atmosphere: 5

Food: 5

Service: 5

Makenzie Rivera

No bread, expired scalding dressing, 30 min drive through least time mobile order got mixed up…not worth the money to be missing half of your items and what is there is inedible. Definitely will not be back

Atmosphere: 1

Food: 1

Service: 1

Greg Hodge

Absolutely disgusting! I found a rubber glove wrapped in with my sandwich.

Atmosphere: 1

Food: 1

Service: 1

jasmine sahay

I was at this location to pick up a DoorDash order. Most restaurants that I’ve DoorDashed at have the order ready when you get there, and it is really supposed to be an in-and-out process. However, the employees at this store made that impossible. Waited about 15 mins to be acknowledged at the pickup counter while the 4 employees there were obnoxiously goofing off behind the counter intentionally avoiding eye contact. Worst of all, when they finally did ask me what I needed, they handed me the order immediately, meaning it was already ready and I had only been standing there that long because the employees were too busy hanging out with each other to acknowledge their customers. Finally, the manager appeared to be taking part in this and was very unnecessarily snarky. Literally the worst customer service I’ve ever experienced.

Atmosphere: 1

Service: 1

Ethan Nicol

Waited 30 minutes and still got my order wrong

Atmosphere: 1

Food: 3

Service: 1

Adam Blair

One cashiers
One cook
Lunch time on a weekend. 11:55 am.
Wait time….. I could have baked the bread on my sandwich faster…..

Atmosphere: 3

Food: 4

Service: 1

Michael Writesel

Other than ridiculous pricing $40 for soyp and 1/2 salad, it's a good meal!

Atmosphere: 4

Food: 5

Service: 4

Lena English

Omg!! Cinnamon sugar bagels with cream cheese!!

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