Why do I continue to pay extra for stuff on items and then not receive said extras. Ask for steak and get beef. Ask for guacamole and don’t get any at all…. Can yall just do your damn job right. I’m tired of wasting my damn money.
Atmosphere: 1
Food: 3
Service: 1
Victoria Reed
Why is it that you can’t even get a napkin? I’m eating messy tacos and I look in the bag for a napkin..no napkin!! Now I didn’t happen to have baby wipes in the car, I would’ve had to turn around and go back!! Every time I go to this restaurant, there is either something wrong with my food or I’m missing utensils, napkins, sauce etc. DO BETTER TACO BELL!!
Service: 1
taryn clark
3rd shift needs a training day! They will mess even the simplest substitutions up!
Food: 1
Service: 1
Wingdings Gaster
I put in a mobile order and after waiting about 10 minutes in line for my food, I'm glad I checked it before I left as a burrito supreme was missing and those aren't cheap. I went in and waited about another 10 minutes standing at the front counter before even being acknowleged. Even though I was off and on staring at the manager, Dennis, and I know he looked right at me at least twice. I ended up having to wave my arms around to get him to do more than look.
Atmosphere: 1
Food: 2
Service: 1
Jim
Friendly professional staff, fast service
Parking: Plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Terence Lee
Went through the drive through and ordered all tacos... i have never had such skimpy portions, amounts were less than a tablespoon full of meat, and cheese and lettuce did not fill 1/2 a shell. After returning to the restaurant, the manager stated "that's how they're supposed to be"... we tried to explain everything, mid conversation, she turned her back to us and proceeded to make another order. Never again... the prices are too high for what they're serving! Poor service. Poor attitude. Do better Amherst Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Taco Party Pack
Lion Heart
Poor experience.
Atmosphere: 1
Food: 1
Service: 1
Tim Dwyer
Jay refused to put a girl on
Atmosphere: 1
Food: 1
Service: 1
Denice Ammons
Taco shells stale, chalupa is always old tasting never fresh. Just sad
Always a pleasant lady that takes my order in the morning! She has great customer service..wish I knew her name but it was the Amherst location
Atmosphere: 5
Food: 5
Service: 5
E G
It's taco bell. It was good. I am changing my review to a 1 star. I don't know how much more they could mess up an order. For starters, there was no beef. We asked if we would be up charged, and we were told no. Upon our receipt, we were up charged for everything we bought. They asked us to pull around. They didn't give us our drinks. We had to drive back to get our drinks. They didn't have baja blast, which was never said to us that they were out. But they did have the frozen version. We ordered and paid for 2 large baja blasts but received 2 medium frozen ones. We ordered a cheezit crunch wrap supreme and got a tostada in a box. Not what we ordered. Didn't even get my chips to my meal pack. Seems as if the manager took an early vacation, and it is we will give you whatever we want. Like, come on, get it right. At that point, they were purposely messing up orders as when we went into the store to get our drinks, there were 4 other people in there getting their messed up orders fixed.
Atmosphere: 1
Food: 1
Service: 1
Chris Harris
Tell me something was out just to not make my order before they closed
Why do I continue to pay extra for stuff on items and then not receive said extras. Ask for steak and get beef. Ask for guacamole and don’t get any at all…. Can yall just do your damn job right. I’m tired of wasting my damn money.
Atmosphere: 1
Food: 3
Service: 1
Why is it that you can’t even get a napkin? I’m eating messy tacos and I look in the bag for a napkin..no napkin!! Now I didn’t happen to have baby wipes in the car, I would’ve had to turn around and go back!! Every time I go to this restaurant, there is either something wrong with my food or I’m missing utensils, napkins, sauce etc. DO BETTER TACO BELL!!
Service: 1
3rd shift needs a training day! They will mess even the simplest substitutions up!
Food: 1
Service: 1
I put in a mobile order and after waiting about 10 minutes in line for my food, I'm glad I checked it before I left as a burrito supreme was missing and those aren't cheap. I went in and waited about another 10 minutes standing at the front counter before even being acknowleged. Even though I was off and on staring at the manager, Dennis, and I know he looked right at me at least twice. I ended up having to wave my arms around to get him to do more than look.
Atmosphere: 1
Food: 2
Service: 1
Friendly professional staff, fast service
Parking: Plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through and ordered all tacos... i have never had such skimpy portions, amounts were less than a tablespoon full of meat, and cheese and lettuce did not fill 1/2 a shell. After returning to the restaurant, the manager stated "that's how they're supposed to be"... we tried to explain everything, mid conversation, she turned her back to us and proceeded to make another order. Never again... the prices are too high for what they're serving! Poor service. Poor attitude. Do better Amherst Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Taco Party Pack
Poor experience.
Atmosphere: 1
Food: 1
Service: 1
Jay refused to put a girl on
Atmosphere: 1
Food: 1
Service: 1
Taco shells stale, chalupa is always old tasting never fresh. Just sad
Food: 1
Service: 2
No body put a girl on.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chips and Nacho Cheese Sauce
Restaurantji Recommends
Food was fine.
Atmosphere: 4
Food: 4
Service: 4
Taco Bell. What else do you expect?!.
Atmosphere: 3
Food: 3
Service: 3
Always a pleasant lady that takes my order in the morning! She has great customer service..wish I knew her name but it was the Amherst location
Atmosphere: 5
Food: 5
Service: 5
It's taco bell. It was good.
I am changing my review to a 1 star. I don't know how much more they could mess up an order. For starters, there was no beef. We asked if we would be up charged, and we were told no. Upon our receipt, we were up charged for everything we bought. They asked us to pull around. They didn't give us our drinks. We had to drive back to get our drinks. They didn't have baja blast, which was never said to us that they were out. But they did have the frozen version. We ordered and paid for 2 large baja blasts but received 2 medium frozen ones. We ordered a cheezit crunch wrap supreme and got a tostada in a box. Not what we ordered. Didn't even get my chips to my meal pack. Seems as if the manager took an early vacation, and it is we will give you whatever we want. Like, come on, get it right. At that point, they were purposely messing up orders as when we went into the store to get our drinks, there were 4 other people in there getting their messed up orders fixed.
Atmosphere: 1
Food: 1
Service: 1
Tell me something was out just to not make my order before they closed
Atmosphere: 1
Food: 1
Service: 1
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