Greeted with a smile, friendliest staff. My new got to place in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Stefanie Jones
Used to be the best and my favorite place in Ashland. Now I have a laundry list of complaints, the last being when I went to pick my order up 2 days ago and no one could find it. So I waited while they made my order( just 2 subs) got home and they were so soggy they fell apart, which is different from my usual complaint which is that for the last couple of years 50 % of my sub and pizza orders are burnt and not just a little, but black. So why do I keep ordering from them? I guess I remember how good they used to be and I keep hoping they will return to those glory days but enough is enough. I have to say they just aren't good any more.
Atmosphere: 1
Food: 1
Service: 1
StevenJ
The dairy free pizza from Donna D's is so good?? ?
Atmosphere: 5
Food: 5
Service: 5
catherine sexton
I used to love this place. But after tonight I’m not sure whether I’ll be back or not. Went to pick my order up, the girl at the register had screwed up a gentleman‘s order cost wise, took forever and two other employees to try to figure it out ?♀️. So after standing there patiently waiting it was my turn and the two ladies at the register walked back into the kitchen and none of the employees looked up from the kitchen to see if anybody still needed help and there were three of us waiting. Finally the gentleman who had been taking the phone orders asked me if I had been waited on and I said no so he waited on me. But unfortunately even then another mistake was made I mentioned that I had the elite discount card and he commented that it was on there but the discount was never given to me. ? So I read the owners response and evidently they did not understand what I was saying or they are trying to shame me (I was not criticizing the young lady for her mistake b/c all of us make mistakes…) I was making point of waiting, only to be totally ignored when it was my turn by the ladies who left customers and went back to kitchen to start making pizzas. The gentleman taking phone orders even yelled to the back you left customers out here and still no one even looked toward register area so he finally let phone ring and waited on me ?♀️. In all my years of customer service I was told that the customer is always right and I’m not asking &/or wasn’t hoping for any freebies ?♀️. But I think the response I got back pretty much says it all. A simple I’m sorry for your experience and I hope you’ll give us another chance to do better would have been appreciated ?
Atmosphere: 1
Food: 3
Service: 1
Angela Downs
We have been in Ashland a year was just told about this place. So far everything we have ordered has been outstanding ?
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pizza, Sauce, Family Pizza
carl Scott
Never had a bad pie!!!!!!Dietary restrictions: Diabetic
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Sauce, Family Pizza
American made
We Use to love this place had there pizza tonight was absolutely horrible. Bottom was burnt. Very disappointed will be looking for a new pizza place this is 3rd time in a row pizza wasn't good. Please go back to the way it used to be. cost way too much for the quality being served.
Food: 1
Cindy A.
The pizza was amazing. They definitely don't skimp on the toppings. Very filling and delicious. Highly recommend.
Alex Argirakis
Was very good and happy they had a gluten-free pizza!Dietary restrictions: Gluten-free pizza was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Paula Fry
Always good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak, Family Pizza
So I have been a customer there for years and I always loved the hot and spicy wings and was sad when COVID came a few years back and they had to change their hot and spicy sauce for the wings. I continued to order them as my daughter and my old man still ate them but I never did. But tonight I was like I'm gonna try something different and got their garlic parmesan traditional wings and I was in heaven. Literally best wings I have ever eaten. Please never change that sauce lol. It's literal bliss in garlic parmesan form. Thanks for always being awesome guys
Atmosphere: 5
Food: 5
Service: 5
James Kevin “Big K” Reed
Veggie pizza was really soggy in the box,but the meat one,was better.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pizza, Family Pizza
Kimberly Javens
Nothing beats getting hung up on when you ask if they are still hiring
dana marcsik
If I could give more stars I would. I moved to Ashland as little over a year ago and was dreading trying to find a good pizza place like back home. Donna D'S was recommended by a friend. I LOVE everything about this place. Pizza is top notch as well as their customer service. If you haven't tried their subs I highly recommend you do so. They are absolutely amazing. My new favorite place hands down. ❤️?
Greeted with a smile, friendliest staff. My new got to place in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Used to be the best and my favorite place in Ashland. Now I have a laundry list of complaints, the last being when I went to pick my order up 2 days ago and no one could find it. So I waited while they made my order( just 2 subs) got home and they were so soggy they fell apart, which is different from my usual complaint which is that for the last couple of years 50 % of my sub and pizza orders are burnt and not just a little, but black. So why do I keep ordering from them? I guess I remember how good they used to be and I keep hoping they will return to those glory days but enough is enough. I have to say they just aren't good any more.
Atmosphere: 1
Food: 1
Service: 1
The dairy free pizza from Donna D's is so good?? ?
Atmosphere: 5
Food: 5
Service: 5
I used to love this place. But after tonight I’m not sure whether I’ll be back or not. Went to pick my order up, the girl at the register had screwed up a gentleman‘s order cost wise, took forever and two other employees to try to figure it out ?♀️. So after standing there patiently waiting it was my turn and the two ladies at the register walked back into the kitchen and none of the employees looked up from the kitchen to see if anybody still needed help and there were three of us waiting. Finally the gentleman who had been taking the phone orders asked me if I had been waited on and I said no so he waited on me. But unfortunately even then another mistake was made I mentioned that I had the elite discount card and he commented that it was on there but the discount was never given to me. ? So I read the owners response and evidently they did not understand what I was saying or they are trying to shame me (I was not criticizing the young lady for her mistake b/c all of us make mistakes…) I was making point of waiting, only to be totally ignored when it was my turn by the ladies who left customers and went back to kitchen to start making pizzas. The gentleman taking phone orders even yelled to the back you left customers out here and still no one even looked toward register area so he finally let phone ring and waited on me ?♀️. In all my years of customer service I was told that the customer is always right and I’m not asking &/or wasn’t hoping for any freebies ?♀️. But I think the response I got back pretty much says it all. A simple I’m sorry for your experience and I hope you’ll give us another chance to do better would have been appreciated ?
Atmosphere: 1
Food: 3
Service: 1
We have been in Ashland a year was just told about this place. So far everything we have ordered has been outstanding ?
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pizza, Sauce, Family Pizza
Never had a bad pie!!!!!!Dietary restrictions: Diabetic
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Sauce, Family Pizza
We Use to love this place had there pizza tonight was absolutely horrible. Bottom was burnt. Very disappointed will be looking for a new pizza place this is 3rd time in a row pizza wasn't good. Please go back to the way it used to be. cost way too much for the quality being served.
Food: 1
The pizza was amazing. They definitely don't skimp on the toppings. Very filling and delicious. Highly recommend.
Was very good and happy they had a gluten-free pizza!Dietary restrictions: Gluten-free pizza was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Always good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak, Family Pizza
Restaurantji Recommends
One of the best pizza ? shops in the state imo!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Chicken Wings, Wings
So I have been a customer there for years and I always loved the hot and spicy wings and was sad when COVID came a few years back and they had to change their hot and spicy sauce for the wings. I continued to order them as my daughter and my old man still ate them but I never did. But tonight I was like I'm gonna try something different and got their garlic parmesan traditional wings and I was in heaven. Literally best wings I have ever eaten. Please never change that sauce lol. It's literal bliss in garlic parmesan form. Thanks for always being awesome guys
Atmosphere: 5
Food: 5
Service: 5
Veggie pizza was really soggy in the box,but the meat one,was better.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pizza, Family Pizza
Nothing beats getting hung up on when you ask if they are still hiring
If I could give more stars I would. I moved to Ashland as little over a year ago and was dreading trying to find a good pizza place like back home. Donna D'S was recommended by a friend. I LOVE everything about this place. Pizza is top notch as well as their customer service. If you haven't tried their subs I highly recommend you do so. They are absolutely amazing. My new favorite place hands down. ❤️?
Food: 5
Service: 5
Recommended dishes: Apple Pie Stromboli