Very friendly staff and delicious chai tea!! Great service, very quick!
Jessica Alexander
The new one by the collage is so much better. Food and attitude. We ordered and both orders of hashbrowns were cold. Not even like warm. They were cold and soggy. My bacon avocado toast was old. The bread was so hard on the one half that I couldn't even bite through it. And when I handed the hashbrowns back girl at the window rolled her eyes and responded "k pull forward".
Atmosphere: 2
Food: 1
Service: 2
Brad Waurus
Well I used to enjoy taking trips to this establishment, that was until just about a month ago. That is when things started to get bad, and only went south from thereIf you don’t know me, my name is Brad Waurus. I am a very highly respected plant manager of a automotive based metal casting plant. I have been very successful in my career up to this point. I own multiple homes across the country, and my job requires a mass amount of travel so a lot of time is spent on the road and at establishments such as this one.Back to the original point, my first encounter of issue with this store was about a month ago while visiting with some fellow colleagues. At the time, the three of us placed an order, and my order simply consisted of a plain coffee and one single donut. Well, what happened was my good friend Chase Bailey received his complete order first, no issues. My other colleague then received his order as well, no issues there either. I found this quite strange, as I had ordered first before the either of them, but no matter, so I accepted the moment and waited patiently. After a few minutes I was given my coffee, which was good and exactly how I ordered it. HOWEVER, I still had not received my donut with my order. I proceeded to stand and wait for at least 15 minutes while the workers called upon their cosmic powers to somehow mess up my order of the 2 most basic items on the menu, neither of which require any skill to make. The only work that needed be preformed here was to pick up a donut and hand it over the counter, which took about 25 minutes and me asking 2 times for it to happen, and when I did ask the lady seemed very offended by the question. Me and my colleagues proceeded to have a discussion about the incident while inside the store.Well, fast forward a week and I visit the location again and place the exact same order as before, and lo and behold, the cosmic powers of the service workers to not give me my donut seemed to fall into place again. In fact, this time it was so bad that I actually left the location and did not even get my donut at all. (To this day I still haven’t gotten it). I was EXTREMELY bothered by this as I was very much looking forward to enjoying a donut on this day. But I guess it was not meant to happen.After 2 abysmal experiences here, I was EXTREMELY hesitant to visit again, but alas I prayed to God and I did exactly that. This time, again, I ordered the same 2 extremely basic items off the menu. Well me and my colleague (Jordan Martin) ordered the same coffee, and for some reason my clip was about 3/4” taller than his, which I found very strange. I went to take a sip of my beverage, and when I tell you that the depths of the underworld could not describe the pain in my brain I felt when I tasted that god awful liquid inside the cup, I mean exactly that. I still do not know what was inside that cup but I have a strong presumption it was made with the exact milk that was brewed in the locker room of Mr Meltons fall semester gym class of 2019. In fact, it was so bad that I drove to Tim hortons down the road, ordered a new coffee, and left the questionable liquid from dunkin on a table inside of the Tim hortons lobby, on full display. I also told the tim hortons service worker about my terrible experience, which he documented.It is very likely that I will never return to this location. The only foreseeable circumstances in the near future I could see myself returning is upon the presence of a 4 (actually 3) lug vehicle in the parking lot. But aside from that, from this day forward I will exclusively go to the tim hortons slightly down the road as a replacement. Thank you all for taking the time to read my review, I hope this store receives the karma they deserve for their thievery (I have lost at least $15 in wasted orders here).
Atmosphere: 1
Food: 1
Service: 1
Brooke Faris
The best dunkin ever super kind staff and made my coffee
Atmosphere: 5
Food: 5
Service: 5
jordan wagner
Decent!
Gianna DiPietro
The girls are always so friendly and know me as soon as I come in! Four stars on food because lately in the mornings on the weekends the coffee tastes sour.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Caramel Iced Macchiato
Isabelle Ayala
The folks that work there are nice, but I’ve had to microwave my food when I got to work multiple times because it was either cold or barely warm when I got it.
Atmosphere: 5
Food: 2
Service: 5
Kathleen Whipple
Stood and waited for several minutes while the girl working stood and talked! So I left ! I don’t wait if there isn’t a line!
Courtney
This is the SLOWEST location I have ever been to. Even when there aren't alot of customers it still takes FOREVER to get your order. Waiting for 10-15 minutes for a coffee and a donut should not be happening. And you shouldn't have to go to the pickup counter to tell them what your order is so they will fill it for you.
Josh
Everything was great except no way to get out after parking and had to wait for the drive thru to clear up to get out.
Alex made me the best drink I have ever had at any Dunkin. And I’ve been to a lot of Dunkin’s.
Atmosphere: 5
Food: 5
Service: 5
Kris Zook
A huge shout out to Alex at the Ashland Dunkin for her great attitude and service!
Atmosphere: 5
Food: 4
Service: 5
Edwin Lopez
I like this place, the staff are always in a positive
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
Payton Fast
I usually go to dunkin 1-2 times a week. I did not go at all last week and I went this morning excited to get my fave, cookie butter cold brew. I get to the window and she hands me a coffee with no coldfoam, she then puts coldfoam on it without the cookies. I take a sip. Tastes like WATER. So I go home thinking well at least I get to eat my donut. WRONG. She gave me the complete wrong order. I tried to call multiple times but of course no answer. I went back and explained the situation and the lady at the window says “sorry about that ?” and continues to swipe my card.Yeah I’m sorry about that too why am I paying for this AGAIN. Honestly cannot wait for the Claremont dunkin to be finished. Hopefully they have better customer service training than the one on 250 ?
Very friendly staff and delicious chai tea!! Great service, very quick!
The new one by the collage is so much better. Food and attitude. We ordered and both orders of hashbrowns were cold. Not even like warm. They were cold and soggy. My bacon avocado toast was old. The bread was so hard on the one half that I couldn't even bite through it. And when I handed the hashbrowns back girl at the window rolled her eyes and responded "k pull forward".
Atmosphere: 2
Food: 1
Service: 2
Well I used to enjoy taking trips to this establishment, that was until just about a month ago. That is when things started to get bad, and only went south from thereIf you don’t know me, my name is Brad Waurus. I am a very highly respected plant manager of a automotive based metal casting plant. I have been very successful in my career up to this point. I own multiple homes across the country, and my job requires a mass amount of travel so a lot of time is spent on the road and at establishments such as this one.Back to the original point, my first encounter of issue with this store was about a month ago while visiting with some fellow colleagues. At the time, the three of us placed an order, and my order simply consisted of a plain coffee and one single donut. Well, what happened was my good friend Chase Bailey received his complete order first, no issues. My other colleague then received his order as well, no issues there either. I found this quite strange, as I had ordered first before the either of them, but no matter, so I accepted the moment and waited patiently. After a few minutes I was given my coffee, which was good and exactly how I ordered it. HOWEVER, I still had not received my donut with my order. I proceeded to stand and wait for at least 15 minutes while the workers called upon their cosmic powers to somehow mess up my order of the 2 most basic items on the menu, neither of which require any skill to make. The only work that needed be preformed here was to pick up a donut and hand it over the counter, which took about 25 minutes and me asking 2 times for it to happen, and when I did ask the lady seemed very offended by the question. Me and my colleagues proceeded to have a discussion about the incident while inside the store.Well, fast forward a week and I visit the location again and place the exact same order as before, and lo and behold, the cosmic powers of the service workers to not give me my donut seemed to fall into place again. In fact, this time it was so bad that I actually left the location and did not even get my donut at all. (To this day I still haven’t gotten it). I was EXTREMELY bothered by this as I was very much looking forward to enjoying a donut on this day. But I guess it was not meant to happen.After 2 abysmal experiences here, I was EXTREMELY hesitant to visit again, but alas I prayed to God and I did exactly that. This time, again, I ordered the same 2 extremely basic items off the menu. Well me and my colleague (Jordan Martin) ordered the same coffee, and for some reason my clip was about 3/4” taller than his, which I found very strange. I went to take a sip of my beverage, and when I tell you that the depths of the underworld could not describe the pain in my brain I felt when I tasted that god awful liquid inside the cup, I mean exactly that. I still do not know what was inside that cup but I have a strong presumption it was made with the exact milk that was brewed in the locker room of Mr Meltons fall semester gym class of 2019. In fact, it was so bad that I drove to Tim hortons down the road, ordered a new coffee, and left the questionable liquid from dunkin on a table inside of the Tim hortons lobby, on full display. I also told the tim hortons service worker about my terrible experience, which he documented.It is very likely that I will never return to this location. The only foreseeable circumstances in the near future I could see myself returning is upon the presence of a 4 (actually 3) lug vehicle in the parking lot. But aside from that, from this day forward I will exclusively go to the tim hortons slightly down the road as a replacement. Thank you all for taking the time to read my review, I hope this store receives the karma they deserve for their thievery (I have lost at least $15 in wasted orders here).
Atmosphere: 1
Food: 1
Service: 1
The best dunkin ever super kind staff and made my coffee
Atmosphere: 5
Food: 5
Service: 5
Decent!
The girls are always so friendly and know me as soon as I come in! Four stars on food because lately in the mornings on the weekends the coffee tastes sour.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Caramel Iced Macchiato
The folks that work there are nice, but I’ve had to microwave my food when I got to work multiple times because it was either cold or barely warm when I got it.
Atmosphere: 5
Food: 2
Service: 5
Stood and waited for several minutes while the girl working stood and talked! So I left ! I don’t wait if there isn’t a line!
This is the SLOWEST location I have ever been to. Even when there aren't alot of customers it still takes FOREVER to get your order. Waiting for 10-15 minutes for a coffee and a donut should not be happening. And you shouldn't have to go to the pickup counter to tell them what your order is so they will fill it for you.
Everything was great except no way to get out after parking and had to wait for the drive thru to clear up to get out.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Donuts
Restaurantji Recommends
Coffee is great food is meh. Donuts are
Atmosphere: 3
Food: 2
Service: 3
Alex made me the best drink I have ever had at any Dunkin. And I’ve been to a lot of Dunkin’s.
Atmosphere: 5
Food: 5
Service: 5
A huge shout out to Alex at the Ashland Dunkin for her great attitude and service!
Atmosphere: 5
Food: 4
Service: 5
I like this place, the staff are always in a positive
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
I usually go to dunkin 1-2 times a week. I did not go at all last week and I went this morning excited to get my fave, cookie butter cold brew. I get to the window and she hands me a coffee with no coldfoam, she then puts coldfoam on it without the cookies. I take a sip. Tastes like WATER. So I go home thinking well at least I get to eat my donut. WRONG. She gave me the complete wrong order. I tried to call multiple times but of course no answer. I went back and explained the situation and the lady at the window says “sorry about that ?” and continues to swipe my card.Yeah I’m sorry about that too why am I paying for this AGAIN. Honestly cannot wait for the Claremont dunkin to be finished. Hopefully they have better customer service training than the one on 250 ?
Service: 1