I did leave a great review for this place but I guess I have to change my mind. I don’t know if they hired someone who doesn’t like me or what because I don’t know anyone in Ashland I just moved here. Either way you don’t serve this to someone unless you have Ill will towards them this was sloppy and down right disgusting, my original order was completely wrong and had a huge gnat fly out of the box I refused to touch any of it I hate bugs and Mac sauce the thought of any of this makes me hurl. The woman on the phone was kind and said they would remake it awesome, so I thought. The remake was worse she said she checked it herself how? My burger was smashed in, half of the other Big Mac was empty the ingredients were swapped like they put my tomatoes on my husbands cheeseburger and Mac sauce on both cheeseburger and Big Mac, again I HATE Mac sauce. They mess up our order now everytime we come in I work in fast food and you can’t mess up that badly unless you’re doing it on purpose. This is unprofessional and unacceptable! Whoever is doing this needs some disciplinary action or fired.
Atmosphere: 1
Food: 1
Service: 1
Dustin Dininger
These guys can’t figure how to multiply 4x2 ordered pies and got 4… every time you order from here they always mess something up 250 McDonald’s def the place to go atleast you get a correct order
liv elmore
Quick service, however, almost EVERY OTHER TIME i come here, my order is messed up. I order the exact same thing everytime. I always order my burgers with either just ketchup and pickle or just ketchup and mustard and without fail everytime there are onions on it. now if it was something easy to take off like lettuce that would be fine, but even after wiping the onions off i can still taste them. i’ve called multiple times to complain about this and they still continue doing it. it’s not that hard to read orders correctly or re make the after messing up. this is simply just annoying and very inconvenient. 1 star for you.
Atmosphere: 5
Food: 1
Service: 5
Ronald Huff
These were the fries I got today with my combo. It wasn't even a small fry. Which is what it was supposed to be. There was hardly any fries in it. Then they just throw them in the bag. I went to grab the fries out the bag and they had all fallen out in the bottom of the bag. This happens evey time I go through the drive thru. They truly need to be more careful with people's food when bagging there order. Just rediculous. I won't be back . Careless workers
Atmosphere: 1
Food: 3
Service: 1
Angel Stevens
Absolutely disgusting place. And the staff are very disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Amy Stockwell
I go to this location sometimes before I got to work. I use the mobile app all the time, and I still sit in line everyday. The food doesnt look very good, because it's Never put together with any care. It's slapped together, most of the time falling out of the sandwich. I don't have that problem with the one on the other side of town. Im not sure why the Claremont location is SO different.
Food: 2
Service: 1
Chad Hamilla
Have had multiple bad experiences at this McDonald's. Cold half filled orders of fries, incorrect orders, mistakes on details of my orders... not my first recommendation for a decent McDonald's
Atmosphere: 1
Food: 1
Service: 1
Aaron Henderson
They’re calling it the worst mcdonalds in the united states
Atmosphere: 1
Food: 2
Service: 1
Gabriel Mix
3 minutes to order 17 minutes to get the food and it's not even the correct order. Waste of a lunch break and never planning to go back.
Atmosphere: 1
Food: 1
Service: 1
Zack Yoder
Wayyyyyy to much hot sauce holy crap you can’t even taste the cheese nor the lettuce I feel they are making them gross because they are making so many today!
Night shift was super friendly and provided me with superior customer service, like the best ever. whoever worked the night of 06/29 10:40 ish, most definitely deserves a pat on the back
Atmosphere: 5
Food: 5
Service: 5
Dave Kowalka
Dirty area around mocha machine. Look over the glass divider
Atmosphere: 3
Food: 3
Service: 2
Fski twtyfiv
Always great service and pretty much get food right from the fryer. Adam in the drive thru especially goes the extra mile
Atmosphere: 3
Food: 5
Service: 5
Aubri Aunna The Witch
Blue plastic glove material melted into my food, I called in to let the manager on duty know but they didn’t seem concerned or surprised by the fact and offered a refund. Check your food!
Atmosphere: 3
Food: 1
Service: 3
Laura Stanley
3/28/25 11:45 pm whoever is working your drive through is incredibly rude.
I did leave a great review for this place but I guess I have to change my mind. I don’t know if they hired someone who doesn’t like me or what because I don’t know anyone in Ashland I just moved here. Either way you don’t serve this to someone unless you have Ill will towards them this was sloppy and down right disgusting, my original order was completely wrong and had a huge gnat fly out of the box I refused to touch any of it I hate bugs and Mac sauce the thought of any of this makes me hurl. The woman on the phone was kind and said they would remake it awesome, so I thought. The remake was worse she said she checked it herself how? My burger was smashed in, half of the other Big Mac was empty the ingredients were swapped like they put my tomatoes on my husbands cheeseburger and Mac sauce on both cheeseburger and Big Mac, again I HATE Mac sauce. They mess up our order now everytime we come in I work in fast food and you can’t mess up that badly unless you’re doing it on purpose. This is unprofessional and unacceptable! Whoever is doing this needs some disciplinary action or fired.
Atmosphere: 1
Food: 1
Service: 1
These guys can’t figure how to multiply 4x2 ordered pies and got 4… every time you order from here they always mess something up 250 McDonald’s def the place to go atleast you get a correct order
Quick service, however, almost EVERY OTHER TIME i come here, my order is messed up. I order the exact same thing everytime. I always order my burgers with either just ketchup and pickle or just ketchup and mustard and without fail everytime there are onions on it. now if it was something easy to take off like lettuce that would be fine, but even after wiping the onions off i can still taste them. i’ve called multiple times to complain about this and they still continue doing it. it’s not that hard to read orders correctly or re make the after messing up. this is simply just annoying and very inconvenient. 1 star for you.
Atmosphere: 5
Food: 1
Service: 5
These were the fries I got today with my combo. It wasn't even a small fry. Which is what it was supposed to be. There was hardly any fries in it. Then they just throw them in the bag. I went to grab the fries out the bag and they had all fallen out in the bottom of the bag. This happens evey time I go through the drive thru. They truly need to be more careful with people's food when bagging there order. Just rediculous. I won't be back . Careless workers
Atmosphere: 1
Food: 3
Service: 1
Absolutely disgusting place. And the staff are very disrespectful.
Atmosphere: 1
Food: 1
Service: 1
I go to this location sometimes before I got to work. I use the mobile app all the time, and I still sit in line everyday. The food doesnt look very good, because it's Never put together with any care. It's slapped together, most of the time falling out of the sandwich. I don't have that problem with the one on the other side of town. Im not sure why the Claremont location is SO different.
Food: 2
Service: 1
Have had multiple bad experiences at this McDonald's. Cold half filled orders of fries, incorrect orders, mistakes on details of my orders... not my first recommendation for a decent McDonald's
Atmosphere: 1
Food: 1
Service: 1
They’re calling it the worst mcdonalds in the united states
Atmosphere: 1
Food: 2
Service: 1
3 minutes to order 17 minutes to get the food and it's not even the correct order.
Waste of a lunch break and never planning to go back.
Atmosphere: 1
Food: 1
Service: 1
Wayyyyyy to much hot sauce holy crap you can’t even taste the cheese nor the lettuce I feel they are making them gross because they are making so many today!
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Night shift was super friendly and provided me with superior customer service, like the best ever. whoever worked the night of 06/29 10:40 ish, most definitely deserves a pat on the back
Atmosphere: 5
Food: 5
Service: 5
Dirty area around mocha machine. Look over the glass divider
Atmosphere: 3
Food: 3
Service: 2
Always great service and pretty much get food right from the fryer. Adam in the drive thru especially goes the extra mile
Atmosphere: 3
Food: 5
Service: 5
Blue plastic glove material melted into my food, I called in to let the manager on duty know but they didn’t seem concerned or surprised by the fact and offered a refund. Check your food!
Atmosphere: 3
Food: 1
Service: 3
3/28/25 11:45 pm whoever is working your drive through is incredibly rude.
Service: 1
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