McDonald's
7195 Aurora Rd, Aurora
(330) 562-0934
Recent Reviews
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Disgusting place! In this whole area, this has got to be the WORST McDonalds! They make people wait over 30 minutes for their food even when they aren’t busy. The food will just sit there and not give it to you. I had to ask them where my order was, turns out it was behind the counter the whole time and they just kept ignoring it. No table is clean. They ignore people and when you tell them you’re missing some food, the workers give you the worst attitude. Kiosks to order aren’t working and no one cares enough to take anyones order. People were waiting 15 minutes to order and getting tired and leaving. Terrible customer service! Never had an experience like this in my life.
Atmosphere: 1
Food: 1
Service: 1
Are they serious? I placed an order for 2 egg mcmuffins, two sausage and egg mcmuffins and two hash broms, and what I received was two egg mcmuffins, two sausage with muffins with no eggs and no hash browns, what a terrible, terrible location and representation of a mcdonald's best to go elsewhere. Horribly run!!!!!
Atmosphere: 1
Food: 1
Service: 1
Placed an order on my mobile app order 1990 and out of 5 items only 2 were correct.
Waiting on hold now to talk to the manager
Atmosphere: 1
Food: 1
Service: 1
I guess the other 1 star review my fiance left a few months ago wasn't enough. Came in to use coupons from our last 1 star review. Food was made wrong, staff cursing while children are in the dining area. Store is a mess, very dirty. Watched multiple people walk out because no one is tending to the front counter... something needs to change at this location!
Atmosphere: 1
Food: 1
Service: 1
One of the better looking McDonald's.
Service was good, fries were hot.
Blue slurpee machine was actually working! Not as good as a real Slush Puppy, but close enough for jazz.
Recommended.
Atmosphere: 5
Food: 5
Service: 4
Staff is very rude, even by ‘low IQ fast food standards’.. I’m not even mad at the underpaid staff that has to work on a Sunday for minimum wage . I’m pissed at the operators that charge $12 for a Big Mac meal but can’t find a way to pay a wage that attracts a decent human.
Atmosphere: 1
Food: 1
Service: 1
I have learnt my lesson to not order from McDonalds and not trust employees working at McDonalds. They have consistently managed to fulfill partial carry-out orders but charged us for the missing items/full orders. They do not care if the orders are fulfilled correctly. Always check if they gave all items before leaving the store as the refund process is not clear. When we called the store they asked us to come back for refund which makes no sense as we drove past that location and advised we could get refund via the mobile app but there is no clear process for requesting/reporting such issues except for the feedback page, which I have not idea if anyone is going to care/help me in regards to these issues.
Atmosphere: 1
Food: 1
Service: 1
Long wait times. Rude employees.
Service: 1
by far the WORST fries i have ever had. I might as well have been eating chips. waited about 20 minutes for bad food (overcooked). nuggets were decent but this is horrible. on top of that i got 9 nuggets in my 10 piece?! people couldn’t even count to 10 smh.
Atmosphere: 2
Food: 1
Service: 2
Don’t go on your lunch break. You will not get your food and waste your time. Very inconvenient. Never got my food after waiting for over 30 mins in curbside. Tried to go inside and doors were locked and drive thru was too busy.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The attitudes of these employees is ridiculous. I only come for breakfast and it's just a rude interaction everytime.
Atmosphere: 1
Food: 3
Service: 1
Got to love a nice Crispy Coke from here!
Food: 5
Remember when people use to care about doing a good job. We stopped by on Saturday and the lobby doors were locked at 7:30 am they only did drive through even though the door sign showed the lobby hours as open, the next day we stopped and was told I had to place my order through the kiosk machine.
Atmosphere: 3
Food: 3
Service: 1
Typical mcds
Atmosphere: 3
Food: 3
Service: 3
Quite upset my entire lunch break was spent waiting for 1 big Mac -18minutes. Truly sad.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Big Mac
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